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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

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3 outdoor pools, pool umbrellas - Hotel Azul Ixtapa Grand Resort Spa and Convention Center (Ixtapa)
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Luxury Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board - Hotel Azul Ixtapa Grand Resort Spa and Convention Center (Ixtapa)
Couples treatment rooms, sauna, hot tub, steam room, aromatherapy - Hotel Azul Ixtapa Grand Resort Spa and Convention Center (Ixtapa)
Outdoor wedding area - Hotel Azul Ixtapa Grand Resort Spa and Convention Center (Ixtapa)
Luxury
4.5 star property
8.8

Excellent

Luxury all-inclusive property connected to the convention center

You can look forward to 2 poolside bars, a swim-up bar, and a terrace at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. With a beachfront location, sailing, and kayaking, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a sports massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include archery and volleyball. Free WiFi in public areas is available to all guests, along with shopping on site and mini golf.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Master Suite One Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Ixtapa, Hotel Azul Ixtapa Grand Resort Spa and Convention Center is connected to the convention center. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Traveling with kids? Consider Cocodrilario and Magic World Aquatic Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Ixtapa travel guide
Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880

What's nearby

  • Linda Beach
    Linda Beach
    9 min walk - 0.5 miles
  • Quieta Beach
    Quieta Beach
    4 min drive - 1.2 miles
  • Cocodrilario
    7 min walk - 0.4 miles
  • Playa Carey
    10 min walk - 0.6 miles
  • Sacrificio Beach
    10 min walk - 0.6 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    42 min drive

Restaurants

  • Restaurant El Marinero
    7 min walk
  • Fisher's Ixtapa
    10 min drive
  • Bambu y Sakura
    6 min walk
  • Tanta Vida
    9 min drive
  • Plaza Mexicana
    5 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Luxury all-inclusive property connected to the convention center
You can look forward to 2 poolside bars, a swim-up bar, and a terrace at Hotel Azul Ixtapa Grand Resort Spa and Convention Center. With a beachfront location, sailing, and kayaking, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a sports massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include archery and volleyball. Free WiFi in public areas is available to all guests, along with shopping on site and mini golf.
Other perks include:
  • 3 outdoor pools along with pool umbrellas and a swim-up bar
  • Free self parking
  • Tennis courts, a billiards/pool table, and a porter/bellhop
  • Table tennis, an off-leash area, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 323 rooms boast comforts such as private indoor hot tubs and laptop-compatible safes, as well as thoughtful touches like air conditioning and WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1549 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hotel Azul Ixtapa Grand Resort Spa and Convention Center have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Azul Ixtapa Grand Resort Spa and Convention Center pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 1549 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?

Yes, the property is all-inclusive.

Where is Hotel Azul Ixtapa Grand Resort Spa and Convention Center located?

Located in Ixtapa, this beachfront property is connected to the convention center and within a 10-minute walk of Playa Azul Grand, Sacrificio Beach, and Linda Beach. Varadero Beach and Coral Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent just as described over looking the ocean with a great balcony
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, clean and quiet.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very enjoyable and yes we had an ocean vuew.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Manlio Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!
Sunrise while fishing
Whale watching
Isla Ixtapa
Sunset view from room balcony
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Eric Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room attendant was great. All the bartenders and staff were excellent.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort to date and we are fairly seasoned travellers. Food was fantastic! Rooms are incredible. Staff are friendly and helpful though most don't speak great English. Tons of activities to do. Infinity pool was lovely. Use of restaurants and activities at neighboring pool was a great bonus! The only negative would be the lack of beach and fear of crocodiles in the water! But we would highly recommend this property to all and plan to be back!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
The room was large and it was dog friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Shannon Rose

Liked: Amenities
Beautiful property, great food, excellent service
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations. Friendly staff. Bring a translator app if you do not speak Spanish. Currently they do not exchange US$ for pesos, pay with card for best exchange rate. They will set rate at 14pesos/$ when paying cash with us$. 3 great pools. We had 3 nights in upgraded restaurants with our package. Tips are appreciated. Buffet was just that- decent offer of like food. Hamburger/pizza/salad at lower pool cafe when open. Entertainment shows are at the azul property next door (10 min walk). 20 pesos shuttle to ixtapa (ends 7pm). Taxi available $. Ferry boat to ixtapa island in walking distance, as well as crocodile/bird sanctuary and Mexican markets (northwest). We’d stay again if they offer a similar package.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms food was good and plentiful
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
Rooms were cleaned but it does have a pet friendly smell at times in the room.The rooms have water and it’s warm. The staff was helpful they brought the luggage’s right away. You have to order water it does have a mini fridge.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort. Amazing views of the ocean in every room.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Excellent view and staff was amazing! Shout out to Elena in food & beverage. We reported a miss understanding to her and immediately felt the love and willingness to rectify the situation! Would definitely go back! Also, the Spa was amazing!
View from our gorgeous balcony!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jacqueline Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!! Clean, friendly, great food-everything you need for a fantastic holiday! Would definitely go back!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ronald George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful. Very relaxed atmosphere.
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very nice
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples place to stay! The food could be better, but the drinks are worth it.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing
Stayed 8 nights in Feb 2025
Verified

8/10 Good

GORDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property 10 out 10 food 7.5 out of 10 staff 10 out of 10
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

AIDAN JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with great staff! It will be on our list to come back! Once again...great staff!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Laquita sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and relaxing. A great start to me and my cousin holiday vacation.
Stayed 3 nights in Dec 2024