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Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

Property class: 3.5

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Photo gallery for Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

A wooden bar with a ship's wheel, tables with yellow umbrellas, and a view of the sea. - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)
Property video
A spacious indoor area with a high arched ceiling, large windows, and multiple seating areas with striped cushions. - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)
A bar area with a poolside view, a thatched roof, and a bar stocked with various beverages. - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)
A modern hotel with a curved facade, large windows, and a well-lit entrance area. - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)
Located close to Quieta Beach and Linda Beach, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center provides a nightclub, 2 poolside bars, and a swim-up bar. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Enjoy the gym, as well as activities like volleyball, sailing, and kayaking. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and shopping on site.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Sea View

A hotel room with two beds, a desk, a TV, and a window with a view of the sea.

Deluxe Room, Sea View

8.8 out of 10
Excellent
(30 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, 1 King Bed, Beach View

Junior Room, 1 King Bed, Beach View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard with Sea View

A hotel room with two beds, a balcony with a view, a desk, and a TV.

Double Room Standard with Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Balcony, Sea View

A hotel room with a bed, a desk, a chair, a nightstand, a TV, and a view of the outdoors.

Deluxe Room, Balcony, Sea View

8.0 out of 10
Very good
(18 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the sea through large windows.

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Junior Room, 2 Queen Beds, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

About the neighborhood

Located in Ixtapa, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is near the beach. While the natural beauty of Varadero Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Quieta Beach and El Palmar Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Ixtapa travel guide
View more Resorts in Ixtapa
Map
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880

What's nearby

  • A calm beach with gentle waves, a pier extending into the water, and boats docked nearby.
    Linda Beach
    12 min walk - 0.7 miles
  • A beach with sailboats, palm trees, and buildings in the background.
    Quieta Beach
    3 min drive - 1.0 mile
  • A sunset over a beach with waves and distant rocky islands.
    El Palmar Beach
    9 min drive - 2.6 miles
  • Cocodrilario
    10 min walk - 0.6 miles
  • Aztlan Ecological Park
    7 min drive - 1.0 mile

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    41 min drive

Restaurants

  • Bambu y Sakura
    3 min walk
  • Simplicio’s Steakhouse
    8 min drive
  • Fisher's Ixtapa
    9 min drive
  • Lobby Bar El Palmar
    3 min walk
  • Restaurant El Marinero
    11 min walk

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  • Pool
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Colores
  • Costa Azul
  • La Terraza
  • Oyster Bar
  • Plaza Mexicana

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 9 floors
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The room rate includes the Christmas and New Year's Eve gala dinners for guests staying a minimum of 3 nights over those dates.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1549 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per 24-hour period (1-device limit, rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory gala dinner on December 24 is included in the total price displayed
A fee for a mandatory gala dinner on December 31 is included in the total price displayed

Frequently asked questions

Does Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 1549 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, tennis, and more.

Where is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center located?

This family-friendly Ixtapa property is located by the sea, within a 15-minute walk of Linda Beach and Varadero Beach. Quieta Beach and El Palmar Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Reviews

8.2

Very Good

9.0

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

Verified review

8/10 Good

Adriana

Liked: Staff & service, amenities, property conditions & facilities
View was gorgeous and loved the activities
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

JOSEPH RICHARD

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Clean rooms and great food.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, nice staff, family friendly.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, great food, prompt service, and a kids pool playground. Perfect family getaway.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Staff was very helpful, the food was great!!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, grounds and amenities were all clean and well maintained. The service and staff outside of the front desk were all amazing. We found the people working the front desk to be a little rude and unhelpful. Maybe this was because I do not speak fluent spanish.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Krystal Dawn

Liked: Staff & service, amenities
Room plug ins didn't work and didn't have a fridge but still very beautiful location. Not very walkable to get down to the beach but the location is perfect.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with great view on 19th floor. Very comfortable beds and a very spacious room and bath. Could use some in-room items like fridge, coffee, water bottles for a more complete set-up. Restaurant food for okay and pools were abundant and well maintained. Would be nice to have an adult area or private area to escape noise. Pool towel program seemed archaic especially when multiple rooms are sharing towels. Would stay here again if opportunity becomes available.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, resort was clean. Food options, especially for kids was very limited.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Elizabeth Mondragon

Liked: Amenities
I love the water park for the kids! We had such a fun and relaxing time
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Monica

The food was good! The service was great. The beach wasn’t the greatest
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Alondra

The hotel overall was okay. The food and drinks were okay as well nothing special. We arrived around 5pm and could not find food because the restaurants were closed and wouldn’t be open till dinner so the only thing that was left was the lunch buffet by the pool. Stale fries and only 3 hamburgers left. We were a group of 12 and the employees seemed annoyed that we were such a big group. It’s also a very small seating area so we had to stand while we ate because we were not allowed to take our food to the lounge chairs next to the pool. This was the first hotel that I’ve stayed at where you can’t order food while hanging out at the lounge chairs.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Karen

Overall I had a great time on trip. The wait staff throughout the whole stay was by far the best part of the stay. 100% super friendly, attentive, and especially one man Santos by the pool went above and beyond. H huh y were ñpfs
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities
The property is very clean, food was good, pools were great! My girls had a great time. The only issue i had was that the hallway near my room smelled like drainage.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Della

Liked: Amenities
Close to public area and beaches with markets, beachside eateries and markets. Crocodile and bird sanctuary.
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times and it has always been very nice! The swim up bar in pool is a nice touch, and being an inclusive resort you might expect some of the drinks would be made with lessor ingredients but not true here, things like a G&T is being made with Beefeaters english gin! which is among the best gin made! food is good, but you have to work at looking at the options at the various restaurants so that you do not get tired of food options. Take advantage of the Oyster Bar restaurant or steak bar as the food is excellent and diverse. Walk down to the crocodile and iguana park to view them. Nice collection of simple shops there too to mostly get simple things, tshirts, nick nacks to take home. Daughter always enjoys doing some craft things they have a ceramic painting booth where for a little money you can pick out ceramic animals and items and paint the color glaze on them and then return the next day to pickup a newly fired item!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Yaneli at Oyster Bar went out of her way to ensure our dinner experience was great. Miguel, Bryan, Rafael, and Roger and the cooks at Colores were friendly and attentive excellent service. Nayeli at the archery range was excellent as well. She made it fun and safe. Kudos to all the staff they made it a wonderful stay.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the fact that this truly an all inclusive resort. They had activities included! My favorite was the bike ride through the national park. The staff were all very kind and attentive. The shows at night were also great and different every night. Really enjoyed my stay!
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We had a lovely room with two beds, a separate bathroom with tub and a huge balcony. The view from our room was unobstructed. We watched the sunset which was spectacular over Ixtapa Island. The staff was professional and friendly and because the hotel was not full we were able to eat in the lovely Oyster Bar Restaurant several times. We had breakfast in Colores every morning. I am not impressed with the "dog friendly" aspect of the hotel. The nicest seats near the front with the view and air flow are reserved for people with dogs. These people are choosing food from the buffet without washing their hands first. We went our on the sailboat twice for a little tour out in front of the hotel and saw the beaches of Azul Grand and the old Club Med site. There was a Karaoke hour from 9-10 every night followed by disco and dancing which was fun. Overall we spent the week at the hotel by the pool, walking the beach and just relaxing. We would definitely return.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff, super nice only no valet parking and it was far away the parking, i was by myself...
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Raul

Liked: Amenities, property conditions & facilities
All the people that works there were very nice and the food was good. The only bad experience was in the reception, with the receptionist at the time of checking in and also at the time of checking out they were not friendly and they have bad attitude. We didn’t feel welcome at that time.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love my stay at the Azul Resort. The only thing that I didn’t like was at the time of check in and also at the time of check out. The receptionists was rude and she didn’t made me feel welcome at time of my arrival. I made two reservations under my husband’s name and some how there was a confusion in the reservations. It came out to be that one of the reservations was under my son’s name. And he never did the reservations. I ended up getting another room. The rest of the staff was very friendly and courteous.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
So disappointed. We arrived at 5, and were taken to our rooms, but given no information about directions, how to get to the pool, restaurants, etc. Activity reservations and dinner restaurants both closed at 5, and all activity had to be reserved the day before, so despite spending two nights at the resort, we were unable to do any activities. The pool closes at 6, so the first day we had just gotten in and were told to get out because they were closing. There were roaches in our room- several including in the kitchen and bedroom, all alive (except the one that eat in the refrigerator). When we asked to change rooms, it took nearly half an hour, which was frustrating because we were exhausted and wanted to go to bed. The staff was all nice, but no directing at all as to what restaurants were open at what time, other things to do, etc. When the pool closed I asked what there was to do besides sit in our room and the staff said "nothing, really. " Roaches, none of the promised activities, and am overall awful experience. The staff was really nice, though.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Magdalia

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice and food had good flavor. The property does need up keeping. Adult pool cement rock falling apart and broken. Definitely need’s repairing. Rooms did not have a mini fridge or coffee maker. No place to keep cold waters. Drinks were not provided in room. It was also very hard to get drinks at the swim up bar. Bartenders wouldn’t acknowledge you.
Stayed 7 nights in Jul 2024
Verified review

4/10 Poor

José Antonio

Disliked: Amenities
Disappointing Stay – Poor Check-In Process and Underwhelming Amenities Unfortunately, our experience at this resort did not meet expectations. The check-in process was frustrating—despite our Expedia booking clearly including our child, we were charged an additional fee upon arrival. There was extensive back-and-forth communication between hotel management and an Expedia representative, but no resolution was provided. Neither party took responsibility for the miscommunication, and we, as guests, were left to absorb the extra cost. The dining experience was also disappointing. The main buffet offered only two or three main dishes with little variety, and the food was often served cold. The only exception was the reservation-only restaurant, which had slightly more variety. However, the service there was extremely slow, and meals were again served cold or after long delays, making it hard to enjoy the experience. The beach was another letdown—strong currents and waves made it unsafe and unenjoyable for swimming or relaxing on the sand. On a positive note, the staff at the restaurants and bars were friendly and attentive, and the evening entertainment with the dancers was a bright spot during our stay. Despite a few highlights, the overall experience was disappointing, and I would not recommend this resort until significant improvements are made.
Stayed 4 nights in Apr 2025