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Aca Suites Ixtapa

3.5 star property
Family-friendly fun on the beach, with outdoor pool

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Photo gallery for Aca Suites Ixtapa

Exterior
Front of property
Family Villa, 3 Bedrooms, Kitchen, Garden View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board
Panoramic Suite, 3 Bedrooms, Terrace, Ocean View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Housekeeping

Room options

View all photos for Luxury Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Luxury Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board

Luxury Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Studio Suite, 1 Bedroom, Balcony, Ocean View

Luxury Studio Suite, 1 Bedroom, Balcony, Ocean View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board

Luxury Studio Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
2 bedrooms
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed and 2 Queen Beds

View all photos for Family Villa, 3 Bedrooms, Kitchen, Garden View

Family Villa, 3 Bedrooms, Kitchen, Garden View | Room amenity

Family Villa, 3 Bedrooms, Kitchen, Garden View

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
  • 120 sq m
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 2 Twin Sofa Beds

View all photos for Luxury Villa, 3 Bedrooms, Terrace, Ocean View

Luxury Villa, 3 Bedrooms, Terrace, Ocean View | Private kitchen | Fridge, microwave, oven, coffee/tea maker

Luxury Villa, 3 Bedrooms, Terrace, Ocean View

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
  • 120 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Family Villa, 2 Bedrooms, Pool View

Family Villa, 2 Bedrooms, Pool View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board

Family Villa, 2 Bedrooms, Pool View

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
Rainfall showerhead
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Blvd Ixtapa s/n Lote 05, Zona hotelera 1, Ixtapa, GRO, 40880

What's nearby

  • El Palmar Beach - 2 min walk - 0.1 miles
  • Delfiniti - 3 min walk - 0.2 miles
  • Marina Ixtapa - 14 min walk - 0.8 miles
  • Marina Ixtapa Golf Club - 2 min drive - 0.8 miles
  • Linda Beach - 9 min drive - 4.0 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • ‪Soleiado's Restaurant - ‬3 min walk
  • ‪Emilio's - ‬7 min walk
  • ‪El Pescador - ‬2 min walk
  • ‪Simplicio’s Steakhouse - ‬4 min walk
  • ‪Ruben's Hamburgers - ‬7 min walk

About this property

Aca Suites Ixtapa

Family-friendly hotel
You can look forward to a garden, dry cleaning/laundry services, and a bar at Aca Suites Ixtapa. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Enjoy the gym, as well as activities like volleyball. In addition to a free kid's club, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Aca Suites Ixtapa include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 120 per day)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 190 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per accommodation, per stay
  • Resort fee: MXN 200 per accommodation, per stay
The resort fee includes:
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 190 per person
  • Fee for wireless internet in public areas: MXN 120.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aca Suites Ixtapa Aparthotel
Aca Suites Aparthotel
Aca Suites
Aca Suites Ixtapa Hotel
Aca Suites Ixtapa Ixtapa
Aca Suites Ixtapa Hotel Ixtapa

Frequently asked questions

Does Aca Suites Ixtapa have a pool?

Yes, this property has an outdoor pool.

Is Aca Suites Ixtapa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aca Suites Ixtapa?

Self parking is free at this property.

What time is check-in at Aca Suites Ixtapa?

Check-in start time: 8:00 AM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Aca Suites Ixtapa?

Check-out is at noon.

Does Aca Suites Ixtapa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aca Suites Ixtapa located?

Nestled on the beach, this Ixtapa hotel is within a 5-minute walk of El Palmar Beach and Delfiniti. Marina Ixtapa and Magic World Aquapark are also within 15 minutes.

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Aca Suites Ixtapa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If I had known my son was going to wake up with bed bug bites on his arms, legs and neck… I would had never have booked a room here. And it made it worse when I got a phone call from the management andI was told it was probably ants. I took pictures of those nasty bugs as well as my son’s bites. It was disgusting. The cleaning lady Gladys was absolutely a beautiful person but I learned that next time I get to a hotel. I myself going to inspect the room. I will never rely on the property management ever again.
Stayed 1 night in Aug 2022

8/10 Good

KARINA

Liked: Cleanliness, staff & service
El departamento es muy agradable y cómodo. Lo que no me gustó es que no tiene gym y que la cocina de la suite 503 solo le sirve una de las parrillas por lo que tardas en preparar los alimentos. En cuestión de limpieza de la playa, hubo una boda el día anterior y la verdad dejaron muy sucio, creo que eso es algo en lo que deberían poner atención sobre todo ya que es una playa en donde desovan las tortugas. Y como último punto, tener en cuenta que muchas personas van a descansar y afuera de la habitación el último día no pudimos descansar bien ya que unos huéspedes estaban haciendo mucho ruido, sin mencionar el escandalo de sus eventos, deberían iniciar ese tipo de actividades más temprano o bien terminarlas a una hora adecuada y cuidar el volumen, se escuchaba hasta el mercadito unas cuadras más adelante.
Stayed 2 nights in Apr 2023

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquila, buena estancia y buen servicio

Villa comoda, con todos los servicios, buena limpieza, espacio amplio, buena atención del personal, estacionamiento en tu villa y todo lo necesario para cocinar, a unos pasos de la alberca y la playa.
Stayed 4 nights in Dec 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicadada . Buenas condiciones la propiedad
Stayed 4 nights in Aug 2022

8/10 Good

Laura Pozos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Jul 2022

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Mayra, Berkeley

Stayed 3 nights in Jul 2019

4/10 Poor

sergio

Liked: Cleanliness
Disliked: Staff & service

Beautiful hotel awful service

The hotel was very nice so was the room. The service on the other hand was awful. The woman in charge of the suites was rude and disrespectful. Our first night we call to let her know the wifi password was incorrect, the stove didnt work and the fridge wasn't working. She said the stove is the way it is and we couldn't have to much food in the fridge or it wouldn't cool. When we called to let her know we were missing a pillow on the bed she basically accused my husband for being a liar also when they cleaned the room they didnt replace the comfortes and she said well there being washed and we dont have extra, and we never received a working wifi password.
Stayed 6 nights in Jan 2022

10/10 Excellent

ESPERANZA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Raúl guillermo

Disliked: Room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Miguel

Liked: Staff & service
Stayed 3 nights in Aug 2021

8/10 Good

Belinda

Liked: Cleanliness, staff & service
To start when I got to the hotel the porter told me to call the number on my hotel.com reservation. I called this number and the guy that answered the phone tried giving me a different number to call while I was getting a pen to write down the number he wanted my reservation number then went in to tell me that I didn't have a reservation and hung up. After another phone call to this same number the security guard talked to him and then told me to go wait in the lobby and some one would come talk to me. Not sure what happen but there was a lady that did come talk to me and got me checked in to my room. Everything else went pretty well except for ants in the room and showers never really had hot water warm at best.
Stayed 3 nights in Jul 2021

10/10 Excellent

YADIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo bien

Todo estuvo muy bien, la habitación, el servicio, la limpieza. todo bien.
Stayed 3 nights in Mar 2020

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Exelente felicidades
Stayed 3 nights in Mar 2020

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En jeneral

En jeneral muy bien todo la limpieza y el servicio pero creo que podrían renovar los muebles y mas que nada las camas el colchón moy duro
Stayed 4 nights in Feb 2020

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place!!

This place was beautiful, inside and out. It took a while to figure our how to access our rental within the Tesoro Hotel, but after that glitch everything was perfect. We had difficulty accessing the internet and it was taken care of promptly. Cannot say enough good things about this property. Thank you for a wonderful stay!!!!
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
El establecimiento está bien. NO ME GUSTÓ que al llegar el día del check in me dijeran en mostrador que NO TENIA RESERVACIÓN por que había sido cancelada por falta de pago. Al investigar con el banco resultó que habían hecho el cobro y después la empresa hizo la devolución y cancelaron la reservación, de lo cual no fuimos avisados. Debo aclarar que sólo nos llegó la confirmación de reservación y nunca la de cancelación por falta de pago. Para suerte nuestra se desocupo un departamento y nos lo ofrecieron, siendo éste de mayor tamaño.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las actividades que hacen por las noches y en generar es un muy buen servicio
Stayed 4 nights in Oct 2019

10/10 Excellent

Dora M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exiting expectations

Very nice , clean and good spacious rooms , and very good prices
Stayed 3 nights in Aug 2019