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Best Western Plus Finger Lakes Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Plus Finger Lakes Inn & Suites

A hotel with a modern design, featuring a covered entrance and multiple stories. - Best Western Plus Finger Lakes Inn & Suites (Cortland)
An indoor swimming pool with clear water, tiled floor, and multiple lounge chairs. - Best Western Plus Finger Lakes Inn & Suites (Cortland)
A lobby with a fireplace, four striped armchairs, a coffee table, and a television. - Best Western Plus Finger Lakes Inn & Suites (Cortland)
A hotel room with a bed, a sofa, a desk, and a TV. - Best Western Plus Finger Lakes Inn & Suites (Cortland)
A hotel lobby with red patterned chairs, a brown ottoman, and two lamps on a round table. - Best Western Plus Finger Lakes Inn & Suites (Cortland)
Located close to Shipwreck Golf Amusement Center and State University of New York-Cortland, Best Western Plus Finger Lakes Inn & Suites provides free continental breakfast, a grocery/convenience store, and laundry facilities. Fitness classes are offered at the 24-hour gym; the property also has a fireplace in the lobby and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

A hotel room with two beds, a wooden headboard, two bedside lamps, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a smaller bed, a sofa, and a painting of a sunset.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with a bed, a nightstand, a chair, a desk, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a chair, a desk, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Cortland is home to Best Western Plus Finger Lakes Inn & Suites. Cascades Indoor Waterpark is a popular area attraction and if an activity is on the agenda, Shipwreck Golf Amusement Center and Greek Peak Mountain Resort are worth checking out. State University of New York-Cortland and Central New York Living History Center are two other places to visit that come recommended. Visit our Cortland travel guide
Map
3175 Fingerlake East Drive, Cortland, NY, 13045

What's nearby

  • A snowy mountain landscape with skiers descending a slope.
    Greek Peak Mountain Resort
    10 min drive - 8.7 miles
  • A tall clock tower with a pointed roof and two large clocks.
    Cornell University
    26 min drive - 18.6 miles
  • Shipwreck Golf Amusement Center
    5 min walk - 0.3 miles
  • State University of New York-Cortland
    3 min drive - 2.2 miles
  • Cascades Indoor Waterpark
    10 min drive - 8.7 miles

Getting around

  • Ithaca, NY (ITH-Tompkins Regional)
    22 min drive

Restaurants

  • McDonald's
    19 min walk
  • 7 Brew Coffee
    2 min drive
  • Burger King
    5 min drive
  • Applebee's Grill + Bar
    19 min walk
  • Hairy Tony's
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Best Western Plus Finger Lakes Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Finger Lakes Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Finger Lakes Inn & Suites?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Finger Lakes Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Finger Lakes Inn & Suites located?

Situated in Cortland, this hotel is 0.2 mi (0.3 km) from Shipwreck Golf Amusement Center and 1.9 mi (3 km) from State University of New York-Cortland. Central New York Living History Center and Tompkins Cortland Community College are also within 6 mi (10 km).

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Reviews

Best Western Plus Finger Lakes Inn & Suites Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 454 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 136 out of 1008 reviews
Rating 4 - Poor. 79 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and offered wonderful restaurant suggestions. Rooms were clean and well maintained, shower was hot, bed was comfy, breakfast was a typical continental buffet. Parking is ample and free.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Omar

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very helpful. The facility looks like it needed cleaning and maintenance.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch, any concerns were addressed immediately, clean facilities, they made our anniversary worry free!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in a good location and staff was welcoming. Room was clean but somewhat outdated. Shower water pressure was extremely low and unsatisfactory. Unfortunately, it had a very negative impact on the overall stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Neno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was spacious and the beds were very comfortable. Its location next to the baseball park was important for us since my son was in a tournament there.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Zania

Liked: Staff & service, amenities, property conditions & facilities
Great staff very, clean quiet location, affordable. I would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the room was clean and comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
staff very friendly, clean rooms and free coffee!!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 2 rooms, one room had a bad odor. I spoke with the front desk and they took care of it immediately. They gave us a different room. Front desk staff was great, very pleasant and helpful.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Carissa

Liked: Staff & service
Disliked: Cleanliness
The hotel was not what I expected, the breakfast buffet was barely stocked a comment was made by a staff member that they keep minimal out due to the sports teams that come through. I was on the 3rd floor and the carpets clearly had not been vacuumed in a long time. The garbage in the hall by the elevators were overflowing and not emptied during my 2 day stay. I chose this hotel and paid more to stay here compared to other hotels expecting a clean and comfortable stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property nice staff will stay again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Courteous staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great room - my family and I were happy.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Sven

Disliked: Amenities, property conditions & facilities
Completely mediocre. Booked through Expedia so obviously they gave us one of their worst rooms. We were essentially in the lobby. Room was in rough shape. Peeling wall paper stains on carpet and what looked like a blood stain on the top sheet. Under staffed… Front desk staff were folding sheets in the laundry service and making / serving the continental breakfast. Therefore breakfast was chaotic, out of everything. Guest were actually helping the staff replenish the food and cutlery. Overall I don’t expect a lot from a small town Best Western but this was a poor stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Julie

I have stayed there before and knew I would pick again. Nice and clean, comfortable beds and quiet.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, clean rooms, friendly staff.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Keltona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great,the room was clean,it was a very nice stay.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort

I would stay here again.

Friendly and helpful staff, plenty of parking, quiet area. Clean . Could use better pillows!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often. Nice staff, great location, clean & comfortable
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean.
Stayed 2 nights in Apr 2024