The pod was nice, dark, and quiet. The communal bathroom was also clean and luxurious. While the staff were nice, they weren’t very helpful. They did not explain how to open the pod door or how to turn on the lights, so when you enter the room, the door closes, the lights turn off, and it’s pitch black. No door handle. No panic bar. I turned on my iPhone flashlight and read the instruction for opening the door. The instructions said to press the unlock button and then the open button, but only the unlock button was labeled. When I took a shower later, the conditioner was out, and when I asked the staff for conditioner, they said it would be stocked later…you know, after I’ve gone. I checked back an hour later, and neither the conditioner nor the towels were restocked, so I feel bad for anyone wanting to take a shower after me. If the service had been much better, this would have been a five star review as the bedroom and bathroom were exactly what I needed.