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The Laila Hotel

Hotel with a 24-hour front desk, a short walk to Sultanahmet Square

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Photo gallery for The Laila Hotel

Panoramic Room, Sea View | In-room safe, individually decorated, individually furnished, desk
Reception
Front of property
Standard Triple Room | In-room safe, individually decorated, individually furnished, desk
Reception

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Panoramic Room, Sea View

Panoramic Room, Sea View | In-room safe, individually decorated, individually furnished, desk

Panoramic Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

In-room safe, individually decorated, individually furnished, desk

Standard Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, City View

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

In-room safe, individually decorated, individually furnished, desk

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room (Basement)

Economy Room (Basement) | In-room safe, individually decorated, individually furnished, desk

Economy Room (Basement)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122

What's nearby

  • Sultanahmet Square - 2 min walk - 0.1 miles
  • Blue Mosque - 5 min walk - 0.3 miles
  • Grand Bazaar - 7 min walk - 0.4 miles
  • Hagia Sophia - 8 min walk - 0.5 miles
  • Topkapi Palace - 15 min walk - 0.8 miles

Getting around

  • Cemberlitas Station - 4 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 54 min drive

Restaurants

  • ‪Tarihi Cemberlitas Borekcisi - ‬1 min walk
  • ‪Peyk Away Coffee - ‬2 min walk
  • ‪Ortaklar Restaurant - ‬2 min walk
  • ‪Grace Rooftop Restaurant - ‬1 min walk
  • ‪Dubb Kebab Restaurant - ‬1 min walk

About this property

The Laila Hotel

Hotel near Sultanahmet Square
A short walk from Blue Mosque and Hagia Sophia, The Laila Hotel provides a terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • An elevator, a vending machine, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, Azerbaijani, English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 4 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Nearby parking fee: EUR 15 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2022-34-0563

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul

Frequently asked questions

Is The Laila Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Laila Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Laila Hotel?

Check-out is at noon.

Does The Laila Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Laila Hotel located?

Located in Sultanahmet, this hotel is within a 5-minute walk of Turkish and Islamic Art Museum and Sultanahmet Square. Grand Bazaar and Blue Mosque are also within 10 minutes. Cemberlitas Station and Sultanahmet Station are within a 5-minute walk.

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The Laila Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 13 out of 91 reviews
Rating 4 - Poor. 17 out of 91 reviews
Rating 2 - Terrible. 22 out of 91 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

INDRA

Liked: Staff & service
Close to tourists attractions.
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Near a lot.
Stayed 1 night in May 2024

8/10 Good

Elyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we received was quite different from the pictures, but the price was affordable, so you get what you pay for. The staff, however, were great—very friendly and helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Lingli

Disliked: Cleanliness, staff & service, property conditions & facilities
Need improvement
Stayed 6 nights in Oct 2024

2/10 Terrible

Sayed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty, nothing was working very very old and smelly
Stayed 7 nights in Sep 2024

2/10 Terrible

Sayed

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing at all very bad place nothing works here please take the name of this dumb place from the internet
Stayed 1 night in Sep 2024

2/10 Terrible

Tanveer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad old building and toilets are too bad smell all time can't go toilet.Went to reception requests few times after 2 nights same room can't go toilet can't take shower went outside for use toilets.3rd.night change room but it's also same dirty bad smell looks like they need to replace gutter pipe etc.never recommend this even budget hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Najib

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!!
Stayed 7 nights in Apr 2024

2/10 Terrible

Susanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in they told me the room was in another hotel so this review is for Hotel Arinna - very dirty room - bed sheets dirty - towels dirty and tattered - stinky room - a lot of black mold in bedroom and bathroom - tiles in bathroom dirty - no house keeping - hairdryer Overall very dirty, tatty and filthy. Do not book!

2/10 Terrible

Kadir

Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst hotels I've ever stayed

The room wasn't as I expected on the website. It looks bigger on the website. They might've made it by photoshop. These are really tiny rooms (you can't imagine bathroom). They didn't renew towels and slippers everyday. I always had to ask for it. The receptionist hardly could speak Turkish as they are Arabic and Türkmen. I wouldn't stay here again. It was too bad experience. Never ever again..
Stayed 5 nights in Jul 2024

4/10 Poor

Lamia

Disliked: Cleanliness, property conditions & facilities

Rooms and bedrooms with moulds

The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too.
Stayed 10 nights in Mar 2024

2/10 Terrible

Jareen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
‼️Check reviews on Google before booking as Expedia reviews are fake‼️ This was the most dirty and disgusting place I have ever seen in my life, with the most sexist and racist staff members. There were: - mould on the walls and bathroom - dried blood stains on the mattress - bugs in the room - a peephole through the lock - a bedsheet with stains that does not cover the entire bed (which is how I saw the dirty mattress) - and last but not least, stuff members who laugh at customers and say “it’s dried blood! Not new blood” and “no one dies from mould”. Filthy place. Also the room will not look like the photos, the Leila hotel is actually 3 old buildings that should be torn down masking as “hotel” and first they put me in a basement room, but I booked a window room which cost most money, so I refused then they moved me to 2 more rooms before I could finally go into one, and the one I went into was horrid as described above. This whole ordeal also took 3 hours, the whole time the stuff members were laughing at me and one of them physically mocking my weight with puffing up their arms and face. They were incredibly rude and mean. Please don’t stay here.
Stayed 4 nights in Sep 2024

2/10 Terrible

Gregg Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Fit for Purpose I had a thoroughly disappointing experience at this hotel, and I cannot recommend it. First, I was assigned a budget room despite booking a standard one. This "budget" room was shocking: Located in the basement with no windows. The door couldn't be locked, and the door frame was falling apart. Behind a false wall, there was exposed, free-flowing water with a shoddy repair attempt in the middle. The pillows were yellow-stained, and the headboard had unidentifiable stains. The bathroom was covered in mildew. Disturbingly, both the room and bathroom mirrors had blood stains. The stairwell and corridor were filthy, with accumulated dirt in the corners and on the steps. When I complained, the staff initially insisted I had booked a budget room and demanded extra payment for an upgrade. After proving my original booking was for a standard room, they begrudgingly moved me to another room. Unfortunately, the second room was only marginally better: The door still wouldn’t lock. The bathroom was again full of mildew, which I ended up cleaning myself. The shower's extractor fan had overheated, melting through the plastic cover and leaving exposed live wiring—a serious safety hazard. On top of this, the main door to the building was left open 24/7, which felt very unsafe. To make matters worse, on two occasions, an extension lead ran across the street into a construction courtyard where noisy work continued late into the night. Avoid at all cost
Stayed 7 nights in Nov 2024

4/10 Poor

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

CARLOS

Stayed 4 nights in Oct 2024

10/10 Excellent

Lies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Kerim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Rameez

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Stayed 3 nights in Sep 2024

10/10 Excellent

Kadir yücel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

konforlu temiz konaklama için çok teşekkür ederim

Çemberlitaş tramvay durağına 5 dakika mesafede konumu çok merkezi İstanbul un merkezinde bir otel, oda ve havlular temizdi, yatak konforluydu. Klima ile odam hemen serinledi.Resepsiyondaki arkadaşa güler yüzlü hizmeti ve odayı temizleyen arkadaşa işini iyi yaptığı için çok teşekkür ederim. Yine tercih edeceğim iyi çalışmalar dilerim.
Stayed 1 night in Aug 2024

2/10 Terrible

meryame

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Het was erg vies en niet aangenaam om er te verblijven.
Stayed 2 nights in Aug 2024

6/10 Okay

Aziz

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bij aankomt liep er een rat in het hotel 😲 ontbijt is erg slecht en beperkt! Medewerkers spreken niet meerdere talen zoals in de app staat aangegeven en spreken alleen Turks ! Erg jammer
Stayed 9 nights in Jul 2024

2/10 Terrible

Minahil

Disliked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Bobby

Stayed 1 night in Jul 2024

4/10 Poor

Gülay

Disliked: Cleanliness, amenities, property conditions & facilities
Der Check-In war unproblematisch. Am Anreisetag haben wir erst spät Abends den Zustand des Zimmers gesehen da wir direkt losgegangen sind. Ich habe direkt Abends an der Rezeption Bescheid gesagt dass das Zimmer vor allem das Badezimmer extrem dreckig ist (wir haben die Toilette selber gereinigt damit wir sie überhaupt nutzen konnten) Man hat uns dann vergewissert das es am nächsten Morgen gründlich gereinigt wird. Als wir dann am 2. Tag abends ins Zimmer kamen haben wir gemerkt das grob durchgefegt wurde. Daraufhin bin ich erneut zur Rezeption gegangen und habe mich erneut beschwert. Ich habe den Mitarbeiter aufs Zimmer gebeten damit er es sich selber anguckt. Er hat Fotos gemacht. Ich habe ihn um ein anderes Zimmer gebeten, doch es war kein 3 Bettzimmmer frei. So haben wir dann die 2. Nacht in einem dreckigen Zimmer verbracht. Am Mittwoch dann wurde das Zimmer vor allem das Badezimmer so gereinigt das es einigermaßen genutzt werden kann. Ich bin sehr enttäuscht. Normalerweise müssten wir für die Übernachtung unser Geld zurückverlangen sogar entschädigt werden da wir selber putzen mussten um das Bad nutzen zu können. Definitiv ein schreckliches Hotel.
Stayed 3 nights in Jun 2024