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Surmeli Istanbul Hotel

5.0 star property
Luxury hotel with a sauna connected to the convention center in Istanbul

Choose dates to view prices

Photo gallery for Surmeli Istanbul Hotel

Front of property - evening/night
Superior Room, 2 Twin Beds, Bathtub | In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Interior detail
Breakfast, lunch, dinner served; international cuisine
Located in central Istanbul, Surmeli Istanbul Hotel offers international dishes at Ruga Restaurant. Guests can relax in the sauna or steam room, enjoy drinks at the bar, or work at the business center. Amenities include a coffee shop, dry cleaning services, and luggage storage.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
Deep soaking bathtub
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
Deep soaking bathtub
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed

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About the neighborhood

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349

What's nearby

  • Trump Towers Istanbul - 10 min walk - 0.6 miles
  • Istanbul Cevahir Shopping and Entertainment Centre - 12 min walk - 0.7 miles
  • Bosphorus Bridge - 4 min drive - 2.6 miles
  • Taksim Square - 5 min drive - 2.3 miles
  • Dolmabahçe Palace - 5 min drive - 2.5 miles

Getting around

  • Mecidiyekoy Station - 10 min walk
  • Gayrettepe Station - 12 min walk
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Hacı Başar Kebap - ‬1 min walk
  • ‪Sita Balık - ‬1 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬1 min walk
  • ‪Nadire Abla’nın Yeri - ‬1 min walk
  • ‪Tarihi Bursa İskender - ‬1 min walk

About this property

Surmeli Istanbul Hotel

Luxury hotel near Istanbul Cevahir Shopping and Entertainment Centre
Consider a stay at Surmeli Istanbul Hotel and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Ruga Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • A children's pool
  • Limo/town car service, local cuisine breakfast (surcharge), and valet parking (surcharge)
  • A front-desk safe, an elevator, and luggage storage
  • A 24-hour front desk, a banquet hall, and a ballroom
Room features
All 201 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and desk chairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1954

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Surmeli Istanbul Hotel have a pool?

Yes, this property has a children's pool.

Is Surmeli Istanbul Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Surmeli Istanbul Hotel?

Valet parking is available for EUR 10 per day.

What time is check-in at Surmeli Istanbul Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Surmeli Istanbul Hotel?

Check-out is at noon.

Does Surmeli Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Surmeli Istanbul Hotel located?

Located in Şişli, this luxury hotel is within a 15-minute walk of Mecidiyekoy Square and Istanbul Cevahir Shopping and Entertainment Centre. Taksim Square and Bosphorus are also within 3 mi (5 km). Gayrettepe Station is 12 minutes by foot and Sisli Station is 17 minutes.

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Reviews

Surmeli Istanbul Hotel Reviews

6.4

6.6

Cleanliness

7.4

Location

6.6

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 128 out of 632 reviews
Rating 8 - Good. 168 out of 632 reviews
Rating 6 - Okay. 129 out of 632 reviews
Rating 4 - Poor. 84 out of 632 reviews
Rating 2 - Terrible. 123 out of 632 reviews

Reviews

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024

2/10 Terrible

Omar Bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty One star only
Stayed 1 night in Aug 2025

10/10 Excellent

seval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel ilgili, odalar temiz , yatakları rahat
Stayed 1 night in Jun 2025

4/10 Poor

Peer

Disliked: Property conditions & facilities, room comfort

basic

altes hotel die empfangshalle ist schön die zimmer eher 2 sterne parken nur gegen gebühr
Stayed 2 nights in Apr 2025

6/10 Okay

Züleyha

Liked: Cleanliness

Temizlik ve konum için tercih edilebilir.

Odalar kırık dökük değil ama eski, otopark dan 300 TL ödeme aldılar bence gereksizdi. Genel olarak odalar temizdi.
Stayed 2 nights in Feb 2025

2/10 Terrible

Murat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kesinlikle birdaha konaklama yapmam

Hayatımda ilk defa konaklama yaptığım bir otelin otoparkına ücret ödedim,otoparkı ücretli…inanılmaz gürültülü ses yalıtımı yok gibi,aynı kattaki diğer odaların kapıları açılıp kapandığında rahatlıkla duyabiliyorsunuz,temizlik ekibi odalara ansızın dalabiliyor,biz odadayken kapıyı açıp girdiler bu hiç hoş değildi,aynı hareketi ertesi gün yan tarafımızdaki odayada yaptılar ve tartışma yaşandı,kötü bir konaklama deneyimi oldu bizim için,kesinlikle birdaha konaklama yapmayı düşünmüyoruz …
Stayed 3 nights in Dec 2024

2/10 Terrible

Ridvan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Vasatın vasatı

Yanlış oda tahsis ettiler sonra o oda dolu çıktı. Başka oda verdiler. Onunda kliması sıcak üflemiyordu. Camlardan sürekli soğuk geliyor. Odamızı değiştirdiler. Hamam, sauna.. vs hepsi tadilattaymış. hiç bir tanesini kullanamadık. Genel olarak vasatın vasatı geçti
Stayed 1 night in Dec 2024

8/10 Good

Didem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel devamlı tercıh ettıgım yer hızmet be personel testoran personeli özellikle cok ıyı be temızlık guzel
Stayed 1 night in Dec 2024

6/10 Okay

Bülent

Vi tackar så mycket till Suleyman, som jobbar på nätterna för hans vänlighet och trevlighet
Stayed 4 nights in Nov 2024

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başta kötü yorumlardan etkilenip iptal etmeyi planlamıştım ancak otele gittiğimde iyi bir ambiyans ile karşılaştım, anladığım kadarıyla otel eski bir otel ancak yenilenmiş gibi görünüyor fakat duvarlar çok ses geçiriyor, yan odada konaklayan ailenin telefonunun klavye sesini dahi duyabiliyordum ve diğer odada sürekli ağlayan bir çocuk vardı, saatlerce ağladı. Duvarların ses geçirgenliği dışında kötü bir deneyim yaşadığımı söyleyemem.
Stayed 1 night in Nov 2024

8/10 Good

Betül

Disliked: Cleanliness, staff & service, room comfort

Kahvaltı

Biz 2016 da eşimle gene aynı otelde konaklama yapmıştık bayıldık gerçekten kahvaltı menüsü geniş harıka idi ama bu sefer deneyimde çok kötüydü 5 yıldız değil 2 yıldız otel kahvaltısı gıbı
Stayed 2 nights in Nov 2024

4/10 Poor

omer

Disliked: Staff & service, property conditions & facilities, room comfort

5 yıldızla alakası yok

Otelin 5 yıldız ile ilgisi yok , en fazla 4 olabilir , otel hem eski hem de bakımsız , aşağıda kahve içtik ,odaya yazdırmak yok , oda da mini bar boştu. nasıl 5 yıldız anlamak zor gerçekten
Stayed 2 nights in Nov 2024

4/10 Poor

Mohamed a

Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Personel ilgili, otel temiz fakat eski..

Artilar: İlgili personel, guzel konum Eksiler: Eski otel eski, ucretli otopark (200tl)
Stayed 1 night in Nov 2024

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark ücreti aldılar çok kötüydü hiçbir otelde rastlamadım çalışanlar çok kötü davrandı genel itibarıyla hiç memnun kalmadık
Stayed 2 nights in Oct 2024

2/10 Terrible

ahmet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Sürmeli artık sürmenaj olmuş

Oda içindeki tv çalışmıyordu. Belirtmemize rağmen teknik ekip gönderilmedi. Sıcak su problemi de vardı.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

6/10 Okay

ASLI

Liked: Staff & service, property conditions & facilities
Sigara içilmeyen oda talep edilmesine rağmen oda sigara içilen odaydı ve kötü kokuyordu. Odaya giriş yaptığımda kapı kilidi çaşlışmıyordu ve tamir için gelen personelin maalesef kişisel temizlik anlayışı yoktu. Genel olarak oda çok temiz değildi. Çok temel ve bence yeterli bir kahvaltısı vardı ana 5 yıldızlı bir otel olduğu düşünülerek değerlendirilirse kesinlikle yetersizdi. Tekrar kalmayı tercih etmem
Stayed 1 night in Aug 2024

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

revizyon

otel tadilat yenileme ve türevleri şart.....
Stayed 1 night in May 2024

8/10 Good

Kerem

Liked: Cleanliness, staff & service, property conditions & facilities
çok ilgililerdi personeller her konuda yardımcı oldular. konum olarak çok. Fakat, oda duvarları çok ince ondan dolayı çok ses geçiriyor ve oda soğuk oluyor ve otelde hiç çift kişilik yatak olamaması çok saçma.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maurizio

Da non tornarci
Stayed 2 nights in Jun 2023

6/10 Okay

Vitali Vittor

Liked: Cleanliness, staff & service
Sarebbe un 4 stelle non 5.
Stayed 4 nights in May 2023

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