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Sorriso Hotel

Property class: 4

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Photo gallery for Sorriso Hotel

A hotel with a prominent neon sign reading "HOTEL SORRISO" and a modern architectural design. - Sorriso Hotel (Istanbul)
An outdoor dining area with multiple tables and chairs, potted plants, and a view of the sea. - Sorriso Hotel (Istanbul)
A bar area with a wooden counter, three gold bar stools, and a glass display case with bottles and glasses. - Sorriso Hotel (Istanbul)
A modern hotel lobby with a reception desk, seating area, and a decorative ceiling. - Sorriso Hotel (Istanbul)
A modern lobby with a glass staircase, a reception desk, and seating area. - Sorriso Hotel (Istanbul)
Located close to Süleymaniye Mosque and Grand Bazaar, Sorriso Hotel provides a free breakfast buffet, a terrace, and a garden. Treat yourself to a manicure/pedicure, a facial, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a chair, and a ceiling light.

Standard Double or Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Standard

A hotel room with two beds, a TV, a desk with a kettle, and a large mirror.

Double Standard

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Double or Twin WITH DOUBLE BED

  • Sleeps 6

Double or Twin STANDARD

  • Sleeps 6

About the neighborhood

Located in Istanbul City Center neighborhood, Sorriso Hotel is connected to a shopping center. Hagia Sophia and Topkapi Palace are cultural highlights, and travelers looking to shop may want to visit Grand Bazaar and Egyptian Bazaar. Süleymaniye Mosque and Sultanahmet Square are two other places to visit that come recommended. Visit our Istanbul travel guide
Map
Kemalpasa Mh Ordu Cad No 60 Laleli Fatih, Istanbul, Istanbul, 34130

What's nearby

  • A market with colorful hanging lanterns and a Turkish flag.
    Grand Bazaar
    15 min walk - 0.8 miles
  • A mosque with two tall minarets and multiple domes.
    Süleymaniye Mosque
    17 min walk - 0.9 miles
  • A historic building with domes and minarets, surrounded by trees and a fountain.
    Sultanahmet Square
    3 min drive - 1.4 miles
  • A large mosque with multiple domes and minarets.
    Blue Mosque
    4 min drive - 1.7 miles
  • Bodrum Mosque
    3 min walk - 0.2 miles

Getting around

  • Aksaray Tram Station
    3 min walk
  • Istanbul Yenikapi Station
    9 min walk
  • Istanbul Airport (IST)
    44 min drive

Restaurants

  • greenduck
    1 min walk
  • Hacı Bozan Oğulları
    2 min walk
  • Kebapçım Ciğer&Künefe
    1 min walk
  • AHMET ARAS PATİSSERİA&RESTAURANT
    4 min walk
  • modül bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 12431

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Sorriso Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sorriso Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Sorriso Hotel?

Check-out is at noon.

Where is Sorriso Hotel located?

Located in Istanbul City Center, this spa hotel is within 1 mi (2 km) of Grand Bazaar, Süleymaniye Mosque, and Sultanahmet Square. Egyptian Bazaar and Hagia Sophia are also within 2 mi (3 km). Aksaray Tram Station is only a 3-minute walk and Laleli-University Station is 5 minutes.

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Reviews

Sorriso Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 47 out of 148 reviews
Rating 8 - Good. 52 out of 148 reviews
Rating 6 - Okay. 25 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 17 out of 148 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Ruzaliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Easy to reach all historic areas. The staff is professional, helpful and speaks English.
Verified review

10/10 Excellent

Ruzaliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful the personal.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Paula Andrea Sanchez

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but the facility part like the sauna and jacuzzi has a misleading information, you have to booked and paid to use these facilities.
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is two small for 2 people
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Mohamed Zehni

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking it is a 4 stars hotel, but it was not. The room was dusty, AC did not work, safe was broken, bathroom had mold in the shower and wash table. In addition, we were not informed of the construction that is being done outside the hotel. Therefore, we had to drag our bags, and no one helped us to take the bags upstairs. Guests were too noisy and no one asked me to respect others' requirement to have a peaceful breakfast. I decided to checkout two nights after (original booked for 4 nights) and sadly I forgot my Airpods Pro in the room. I called the hotel and I informed them that I forgot the airpods in the room and they should call me if they find it or not. That did not happen, The lady responded "ok ok" and hung up right away. This was the worst experience I had in istanbul and never again. Shame to call yourself 4 stars hotel.
Verified review

6/10 Okay

Dargham

Disliked: Cleanliness, staff & service
Dålig frukost
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Super godt hotel
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Koda

Für kleines Geld relativ gut im Einkaufsviertel. 200€ mehr und es geht viel schöner. Aber im großen und ganzen eine gute 3.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Adil

Godt 😀😀😀
Stayed 8 nights in Feb 2024
Verified review

2/10 Terrible

Berkay

Disliked: Cleanliness, property conditions & facilities
Ich war 6 tage im Hotel, die Zimmer sind unhygienisch und vorallem ist die Umgebung sehr unsicher. Bitte guckt euch erst um wo ihr welches Hotel bucht, lieber bezahle ich 50-100€ mehr und habe eine sichere umgebung mit vielen Transportmitteln. Erstes unf letztes mal. Habe Expedia kontaktiert, damit ich mitten im urlaub mein Hotel wechseln kann, der Manager des Hotels hat sich nicht zurückgemeldet. Fazit: es dreht sich alles nurrrr um Geld
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Vinh Khanh

Liked: Cleanliness, staff & service
Keiner schöne Gegend
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

albanis tibisay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
het enige slechte is het personeel spreekt geen engels. communicatie is een beetje moeilijk
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles was dichtbij grand bazar ahmed sultan fatif
Verified review

10/10 Excellent

Abdullah Khafif

Liked: Cleanliness, staff & service, property conditions & facilities
Goodt meget
Stayed 8 nights in Oct 2022
Verified review

2/10 Terrible

Julien

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Je vous ai laissé 1 message à mon arrivée et vous ne m’avez pas répondu L’hôtel ne correspond pas aux photos,il est tout petit,chambre minuscule Très mauvaise expérience
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never do it again

This hotel is one of the worst hotels I have ever seen in my life. We stayed there for one week me and my friends. My friend left her purse in the closet and went down to the breakfast for 20 minutes. They stole 4000 from her purse and left the Turkish money and the credit card and the passport which were there. We complained to the front desk and ask for the manager to speak to. For three days asking for the manager and never showed up. Bad attitudes and no respect to people at all.
Stayed 7 nights in Aug 2021
Verified review

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

The hotel staff are so rude. The food was dirty abs had insects and flies. Customer services is Zero, the cleaning staff stole 4000$ from my purse while I went down to take my breakfast. I asked for the manager for three days no manager came to file a complaint. English skills is zero. No way to communicate with anyone. Definitely NO
Stayed 7 nights in Aug 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Nothing like on pictures. No pool no terrace very bed breakfast
Stayed 2 nights in Sep 2020
Verified review

6/10 Okay

Verified traveler

Breakfast was not great, lift stopped working briefly, only one key card although we were two occupants in the room.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Trop de monde en sortie de l hotel ,petit dejeuner correct et tramay a proximité
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Uli

Liked: Cleanliness, staff & service, amenities
Das Hotel liegt sehr zentral im Stadtteil Fathi, sehr gute Anbindung zu Tram und Metro und hat alles, was ein 4*-Hotel haben sollte. Unser Zimmer war sehr gut ausgestattet und sauber, allerdings auch sehr hellhörig, lag wohl am Durchgang zum Nachbarzimmer. Zimmer wurden täglich gereinigt, alles gut. Das Hotel und das angegliederte Restaurant leben von den Mitarbeitern, die Freundlichkeit und Hilfsbereitschaft von der Rezeption über Restaurant, Zimmerservice Bois hin zum Gärtner sind top.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Ne parle pas le francais chambre cote rue tres bruyant et petite piscine Chambre propre menage fait ts les jours personel attentif sympa petit dej parfait
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Aclass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Honest and. Adorable food was good just can't complain well done 😍
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good area, has a swimming pool upside, good hotel in general
Stayed 5 nights in Feb 2019