Experience the city's vibrant energy from our rooftop perch or explore historic landmarks just steps away. Multilingual staff are ready to help you navigate.
In the heart of Old City, Palmera Old City offers a warm welcome with its rooftop terrace and dry cleaning/laundry services. Stay connected with in-room WiFi and enjoy express check-in, tour/ticket assistance, concierge services, multilingual staff and 24-hour front desk.
View all photos for Classic Double Room, 1 Queen Bed
Classic Double Room, 1 Queen Bed
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
16 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi
View all photos for Classic Triple Room
Classic Triple Room
City view
20 sq m
1 bedroom
Sleeps 3
3 Large Twin Beds
Free WiFi
View all photos for Family Quadruple Room
Family Quadruple Room
City view
25 sq m
1 bedroom
Sleeps 4
2 Twin Beds and 1 Queen Bed
Free WiFi
View all photos for Superior Double Room
Superior Double Room
Sea view
20 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
City view
16 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi
About the neighborhood
Located in Istanbul City Center, a neighborhood in Istanbul, Palmera Old City is near a metro station. Ataköy Marina and Kadıköy Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Grand Bazaar and Istiklal Avenue. Looking to enjoy an event or a game while in town? See what's happening at Tupras Stadium or Sinan Erdem Dome. Visit our Istanbul travel guide
Offsite parking available (EUR 12 per day); discounts available
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Daily local cuisine breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 10 for children
Things to do
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Elevator (39 inch wide door)
Front entrance ramp
Sign language-capable staff
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Bathroom
Bidet
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with premium channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Free minibar (limited items)
More
Air conditioning
Desk
Heating
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately EUR 12 for adults and EUR 10 for children
Airport shuttle fee: EUR 50 per vehicle (one-way)
Airport shuttle fee per child: EUR 50 (one-way), (up to 6 years old)
Nearby parking fee: EUR 12 per day (328 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 21972
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is Palmera Old City pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Palmera Old City?
Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Palmera Old City?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Palmera Old City provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.
Where is Palmera Old City located?
Located in Istanbul City Center, this hotel is within a 15-minute walk of Grand Bazaar and Sultanahmet Square. Bosphorus and Blue Mosque are also within 1 mi (2 km). Beyazit Station is 10 minutes by foot and Laleli-University Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palmera Old City Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
it was a perfect location and the rooms were very clean. Thanks to Omar and his lovely mum n sister for the hospitalty. The service was very good and pleasant stay
This family run hotel, owners and staff very nice and helpful. Hotel is simple, lovely and clean. Its located in the old city and a short distance from places to dine and many of the major landmarks in Istanbul!
Breakfast on the rooftop terrace was a nice touch. Great way to gather your thoughts before a day of exploring. Hotel within easy reach of public transport. Grand Bazzar well within walking distance...
Kieran John
Stayed 8 nights in Apr 2025
Verified review
6/10 Okay
Pat
Oct 6, 2025
Liked: Cleanliness
Location fantastic for main tourist attractions. Overall good value for money. Lots of local eating places within walking distance. Hotel staff friendly, room adequate and very clean with comfortable bed. Breakfast adequate so value for money. However, room 503 had an issue with hot water in the shower, in the mornings when complained was informed it was a technical issue so had to wait over an hour to have a shower in the mornings.
The quality of room including air conditioner, bathroom were beloe standard and were not value for money. Cleanliness was good and staff was also nice.
My wife, our two children, and I stayed here for a week, and we had a wonderful experience. The staff was incredibly friendly and welcoming, and our room was spotless throughout our stay. We appreciated having hot water available 24/7, which made our stay even more comfortable.
The complimentary breakfast was absolutely delicious, offering a great start to our mornings. The property is in a fantastic location, conveniently close to all the major tourist attractions, making it easy to explore the area.
Thank you for being such a wonderful host—we truly enjoyed our time here. Much love, and God bless!
Not for single ladies.
The young manager feels free to make sexual advances and the other receptionist knows. Sickening.
Great service provided to my dad.
They made sure he kept a family room for the price of a small one. Astounding lip service paid to my old man.
Kind and helpful staff overall.
One room I got had a noisy water system in the wall it seems: very loud noise in the morning. Another one had a water temperature hard to adjust but manageable.
Great location, view, cheap and practical if you have good legs to walk the short but steep distance to the grand bazaar and very useful tramline 1.
My friend and I stayed at this hotel for 5 days. Just as the name states it's located in the old city and within walking distance to everything (shopping centers, restaurants, tramway, etc.). Our room and bathroom were small but the service was excellent. The hotel is not fancy or grand, but it's a good quality/price for the location. Also, the manager Ömer made up for anything the hotel could lack. I often travel and his client service skills are really beyond anything I've seen before; he's usually not there at nights but he stayed back the night before our checkout to say goodbye to us. Breakfast was included in our stay, there weren't many options but the kitchen staff prepared whatever local dish we order in the morning, portions were enough and the food was good too.
Know before you go: Bring your own toileteries and towel (I didn't like what was provided but I'm a very picky person); don't hesitate to ask for additional blankets (the one in our room was thin and I'm often chilly) or anything you need the staff is very helpful. Also, the hotel offers tours through different agencies, we did the "luxury dinner on the boat tour" for $50 but it had nothing luxurious and the food was cold and bland; the other tour we went on was very interesting it was €90 ($104 usd) and included visits to the most famous touristic attractions in instanbul, with 3 hours boat ride on the bosphorus and a delicious lunch on the boat (this one was sooo worth it).
Overall, I liked my stay there!
We received a really warm welcome to this lovely little hotel. We found the room to be clean, spacious and very comfortable. Staff at the hotel are really helpful, offered advice around day trips and even let us borrow their Istanbulkart! The breakfast room is lovely; great view of the city and really fresh and tasty food to start the day. The ladies who prepare the breakfast are nice, what they lack in English they make up for in hospitality. The hotel is in the old city which has nice restaurants about 5 mins walk away, the immediate area looks very 'lived in' but I like the charm that it offers and it felt very safe whilst walking around at night. I'd definitely stay here again.
The service was good, everyone had been friendly and helpful. The room was clean and large enough for three people. The most interesting thing is the area where the hotel is located. It is a mix between touristic (as it is preety close to the main attractions) and local life. Not so close to the nearest metro station.
Overall, the service was good, you get what you pay for. However, at the beginning there was some poor organization as we were sent to another hotel for the first night, which should not have happened.
The balcony door was very loud, window was broken. Room was small, only one copy of key and no way to lock from inside without key. No sausage or meats for breakfast, could have been better.
Mohammad
Stayed 7 nights in Aug 2025
Verified review
6/10 Okay
Chris-Lennert
Jun 23, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
The location and terrace of the hotel were great BUT there are some areas in which it needs to improve.
1. Service: The front desk was always very nice. However, we asked for the room to be cleaned two days in a row and nothing happened. Moreover, the service at breakfast was unfriendly on some of the days, which is why we felt quite unwelcome. Service seamed to be annoyed about the fact that we wanted to have breakfast at 10 AM even though it is available until 11 AM.
2. Cleanliness of the room: When we arrived to the Hotel, there was still some hair in the shower walls and the overall cleanliness was just OK.
3. Shower: When we tried to shower in the morning at 7 AM, but there was no running water at first. After a while there was some water coming out of the shower head but it smelled like it was coming right out of the sewer.
Bravo à toute l'équipe pour son accueil souriant et son souci de satisfaire le client.
La salle de bain est impeccable, la literie aussi et le calme est total. Une mention spéciale pour la terrasse où est servi le petit-déjeuner. Un excellent rapport qualité/prix.
Véronique
Stayed 5 nights in Aug 2025
Verified review
6/10 Okay
Delphine
Aug 16, 2025
Moyen
Quartier pas terrible du tout, on nous a même dit que c’était « dangereux ».
Le personnel n’est pas très accueillant, petit déjeuné salé donc pour ceux qui aime le sucré n’oubliez pas d’amener vos gâteaux.
Les chambres sont pas mal dans l’ensemble & plutôt propre.
Las fotos no son las reales, las instalaciones son malas, feas, no hacen limpieza, no está a 15 minutos de la zona turística, está a 23’ minutos, el camino es largo.
Sejour en famille agreable dans cet hotel familial.
Lhotel est bien situe avec vue sur la mosquee bleue et la mer marmara. Acces presque immediat a la station kumkapi et ensuite desserte sur tout istanbul.
Merci a Omer pour sa gentillesse et sa disponibilité.
Un grand clin d'œil a Merdja pour son sourire et sa bonne humeur au petit déjeuner, qui a rendu linstant encore plus agréable.