Is Esra Sultan Petrol Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 5.00 per day and a fee of EUR 5 per pet, per day.

Esra Sultan Petrol Hotel doesn't offer parking.

Does Esra Sultan Petrol Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30.00 per vehicle applies.

Where is Esra Sultan Petrol Hotel located?

Located in Sultanahmet, this hotel is within a 10-minute walk of Sultanahmet Square, Hagia Sophia, and Grand Bazaar. Blue Mosque and Bosphorus are also within 1 mi (2 km). Sultanahmet Station is only a 2-minute walk and Cemberlitas Station is 4 minutes.

10/10 Excellent

Verified traveler

Feb 25, 2020

Liked: Staff & service, amenities, property conditions & facilities

best location. in front of Sultanahmed Tram station. hotel change name tu BUFES.

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Feb 16, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

OTELİM VAR AMA REZERVASYONLARI TAKİP ETMEM HAHAHA

Arkadaşımla gittiğimizde bizim rezervasyonumuzdan haberleri olmadığını söylediler. Bodrum katında bir oda varmış istersek orada kalabilirmişiz dedikleri bu. Rezervasyon takibatını bile yapamayacaksanız neden hala otel işletmeye çalışıyorsunuz ki. Ayrıca bizi karşılayan yaşlıca bir adam vardı. Kendisi duyduğu mahçubiyet sebebiyle ya da insanlığından dolayı bize kalacak yer önermeye çalıştı. Buradan ona bu nazik davranışı için teşekkür etmek isterim fakat tavsiye etmeyi asla düşünmeyeceğim tarzda bir yer. Umarım rezervasyon yapmadan önce bu yorumumu okuma fırsatınız olur.

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Jan 30, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nightmare. The rooms weren't clean and nobody during the day was there to clean. Although this hotel was not cheap.

Stayed 4 nights in Dec 2019

2/10 Terrible

Ramazan, Dorsten, NRW

Jan 25, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Zimmer sehr dreckig Heizung funktionierte nicht Einfach nur ekelhaft Positiv war nur die Lage des Hotels, wenn man es überhaupt Hotel nennen kann!

Stayed 3 nights in Jan 2020

6/10 Okay

Antonio Marco

Dec 16, 2019

Liked: Staff & service, property conditions & facilities

Sufficente

Ottima posizione, albergo modesto, ragazzo alla.reception molto carino, la stanza family e accogliente ma non super ! La posizione e davvero buona.

Stayed 4 nights in Dec 2019

2/10 Terrible

Orhan

Dec 9, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geç saatte geleceğimi arayıp söyleyerek otele Büyük uğraşılardan sonra 01.00’de vardım. Çünkü otel ismini değiştirmiş ancak bilgilendirme yapılmamıştı. Çift kişilik oda ödemesi yapıp yer aldığım halde odanın hazır olmadığı bahanesi ile başka bir oda verildi. Odaya çıktığımda;pislik içerisinde, eski ve kirli bir oda İle karşılaştım. Oda banyo ve tuvalet mevcut yataklar ve çarşaf pikeler dahil rezalet bir durumdaydı. Turizmin kalbi bir yerde ve muhteşem bir konumda bulunan otel maalesef bakımsızlıktan, ilgisizlikten rezil bir durumdaydı. Oda aşırı gürültü almaktaydı. Dışarının gürültüsü olduğu gibi içeri yansımaktadır. Resimler oteldeki gerçek o kötü görüntüyü yansıtmamaktadır.

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Nov 30, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Richtig schlecht da ich aber vorher schon bezahlt hatte, war es nicht mehr moglich das geld zurück zubekommen.

Stayed 7 nights in Nov 2019

2/10 Terrible

Verified traveler

Nov 18, 2019

Disliked: Cleanliness, property conditions & facilities

Fruktansvärda rum med mögel i badrummet. Det gick inte att sova där och jag fick lära efter ny hotell mitt i natten. Skulle aldrig rekommendera detta hotell

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Nov 11, 2019

I like the hotel because the location is strategic near to Hagia Sophia and blue mosque and in the center of happening area's.

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Oct 28, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bij aankomen in hrt hotel bleek personeel te slapen hebben zelf onze sleutels moet meenemen en gezocht naar kamer. Eindelijk kamer gevonden bleek dat er iemand lag te slapen in.onzr geresveerde kamer.Wij hebben direct gezocht naar een anderr hotel en gelukkig ook gevonden en hiervoor zijn wij expedia erg dankbaar voor hulp.

Stayed 8 nights in Oct 2019

4/10 Poor

ibrahim

Oct 26, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel a éviter absolument !

Comment cette hôtels peut être sur le site , j'appel une personne compétente a effectué une visite surprise a cette hôtel ! Premier jours nous arrivons vers minuit, le réceptionniste nous dit nôtre chambre n'est pas disponible mais qu'il va nous installez dans une chambre familiale. Il nous donnent les clefs et lorsque nous entrons, surprise la chambre est salle les lits pas faits !! Le lendemain le réceptionniste nous transfère dans une chambre pour 3 personnes tout va bien mais le troisième jour lorsque ont rentre le soir a l'hôtel ont se rend compte que les lits n'ont pas été fait les serviettes n'ont pas été changé bref personne ne s'occupe de nôtre chambre. Quatrième jour nous demandons le matin en sortant de l'hôtel que nôtre chambre soit nettoyé... résultat en rentrant le soir... rien n'a été fait!! Cinquième jour je suis obligé d'aller a la réception pour demander des serviettes de bain et un rouleau de papier toilettes (j'ai dit dû leurs préciser que je n'avait pas a faire ça et que j'avais honte de demander) je trouve cela inadmissible !! Le sixième et dernier jour la chambre été ENFIN propre. L'hôtel est mal insonorisé, on entend le tram qui passe, les gens qui rentrent de soirée bref il n'y a aucun confort. Le personnel n'est vraiment pas professionnels et ne se sent pas concerné. Le seul point positif et qu'il est très bien situé mais cela ne rattrape pas tout le reste .

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Oct 21, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Das Personal war nett und hilfsbereit. Das Zimmer und der Zustand waren eine Zumutung. Alle Fugen im Bad voll verschimmelt.Matratze war nicht ausgepackt,also Folie noch drauf,jnd dann bezogen. Zimmer sehr klein mit 2 Personen und 2 Koffern.

Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Oct 10, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bugs (Tex) in bed that’s next to careless reception

Stayed 4 nights in Oct 2019

2/10 Terrible

Rosemari

Oct 1, 2019

Disliked: Cleanliness, property conditions & facilities

Sem janela, jamais.

Não sei os outros quartos, mas o quarto sem janela é terrível. Sem chance.

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Sep 15, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When we arrived, the room wasn’t available so they put us in another hotel for one night. This hotel turned out to be a dump and was probably the worst hotel I have ever had the misfortune to stay in. When we returned the following day, our room still wasn’t available and we were told to return in an hour. This we did only to find it still wasn’t ready. We went away and returned again after another 90 minutes to find the room still wasn’t ready. This time I went to see the room only to find a guy in there with a paint roller putting emulsion on the walls. The guy on reception honestly thought it would be fine if after the painter had finished, we moved straight in. I corrected him on this misapprehension and informed him that I didn’t want to spend my holiday breathing in the smell of fresh paint. The chap on reception was barely able to speak English and so in the end, I had to contact Expedia to get them to arrange an alternative hotel. To be fair to Expedia, they did manage to sort things pretty quickly and found a better hotel a short distance away which we accepted. So in summary, I would not recommend Esra Sultan Petrol Hotel.

Stayed 7 nights in Sep 2019

2/10 Terrible

Rosemari

Sep 5, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Possilga

Infelizmente quando chegamos tinha um dos funcionários dormindo em nosso quarto, roupas de cama horrível , cheiro desagradável no quarto e recepção. Toalhas de banho muito suja. Nem meus cães tem um lugar assim para dormir.

Stayed 1 night in Sep 2019

2/10 Terrible

ABBAS

Aug 17, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سئ جدا بالنسبة للنظافة والفندق قديم ورائحة الحمامات تفوح منه.

Stayed 3 nights in Aug 2019

2/10 Terrible

F.A, Bern

Aug 10, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Türe war kapputt, bettanzug war dreckig und überall war es staubig... Möbel waren sehr alt und fast am zusammenbrechen.. alles war katastophe, horror!

Stayed 4 nights in Jan 2019

2/10 Terrible

Ufuk

Aug 9, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schlecht

Sehr schlechtes hotel achten sie auf Ungeziefer, stinkt ,Klima war kaputt, Kühlschränke katastrophal. Muste Polizei rufen sehr uneinsichtig und frech gewesen.

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Jul 29, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When we get into hotel no one at the reception have to stay at reception for more than 2 hours then one guy came in and said your room got prob so we have to move u to other hotel..we really struggled alot..will not recommend anyone.need compensation

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Jul 12, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Ich weiss nicht wo ich anfangen soll. Mein Buchung war über expedia. Als ich dort im hotel angekommen war nachts war mein gebuchte Zimmer schon vergeben. An der rezeption sagte man mir dass ich woanders unterkunft kriegen würde und das zwei straßen weiter also mussten wir dort 2 nächte verbringen. Dort war natürlich nicht erwünscht weil wir komplett was anderes gebucht hatten als dort. Am 3 tag wo wir dann zurück an unser hotel angekommen sind, war ich so enttäuscht weil die bilder im internet nicht übereinstimmen. Die zimmern sind unsauber überall noch haare auf dem betten gewesen. Teilweise schimmel im bad. Klima hat nicht funktionert. Unser urlaub dort war sehr unangenehm nie wieder über expedia buchen. Als ich mich dann bei expedia gemeldet hab und über die sachen erzählt hab, hat expedia hotel kontaktiert da aber an der rezeption kein mensch deutsch oder englisch sprechen konnte, konnte expedia mir auch nicht weiterhelfen. Einfach nur schade es war für mich albtraum.

Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Jun 13, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

cet hôtel est terrible, catastrophique, très très sale, à éviter à éviter.

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Jun 10, 2019

Liked: Staff & service

Die Lage war Super , Unterkunft ist etwas alt , Personal war Hilfreich und Nett

Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Jun 4, 2019

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Alle mit arbeitet nett, aber es wurde in einer Woche nur einmal das Zimmer geputzt, und erst nachdem man sich beschwert

Stayed 7 nights in May 2019

2/10 Terrible

Verified traveler

Jun 3, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nicht Gehahlen von A-Z In Ihre stelle werde ich diese Angebot weg streichen!!!!

Stayed 4 nights in May 2019

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