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Ace Hôtel Issoire

Property class: 3

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Photo gallery for Ace Hôtel Issoire

A hotel room with two beds, a desk, a chair, a wardrobe, and a television. - Ace Hôtel Issoire (Issoire)
A modern Ace Hotel building with a red and beige facade, a parking lot, and neatly trimmed bushes. - Ace Hôtel Issoire (Issoire)
A modern dining area with red and white booths, wooden tables, and a counter with a beverage dispenser. - Ace Hôtel Issoire (Issoire)
A hotel reception area with a map of France, a sign for 'ace HOTEL', and a 'BOCAUX GOURMANDS' poster. There are red and grey chairs and a small table. - Ace Hôtel Issoire (Issoire)
An outdoor seating area with chairs and tables, a covered umbrella, and a building with a tiled roof and beige walls. - Ace Hôtel Issoire (Issoire)
Ace Hôtel Issoire provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A hotel room with a bed, two bedside lamps, a wall-mounted light, and a decorative quote on the wall.

Standard Double Room

8.8 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted TV.

Standard Triple Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a television.

Standard Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Double Room, Accessible

A hotel room with a bed, a desk, a chair, a mirror, and a TV.

Double Room, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Issoire, Ace Hôtel Issoire is on a lake. Château de Parentignat and Eglise de Mailhat are local landmarks, and some of the area's attractions include Centre d'Art Roman and Crapa'hutte. Parc Animalier d'Auvergne and Maison de la Culture are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Issoire travel guide
Map
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500

What's nearby

  • A city square with a prominent statue, historic buildings, and modern architecture.
    Place de Jaude
    33 min drive - 26.4 miles
  • A Gothic cathedral with twin spires, flanked by historic buildings with shop fronts.
    Clermont-Ferrand Cathedral
    34 min drive - 26.4 miles
  • A ski lift with passengers, a snowy mountain landscape, and a sunset sky.
    Super-Besse
    48 min drive - 34.3 miles
  • Rolling hills, green valleys, and distant mountains.
    Vulcania
    49 min drive - 35.4 miles
  • Allier
    11 min walk - 0.6 miles

Getting around

  • Issoire Station
    4 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    24 min drive

Restaurants

  • McDonald's
    13 min walk
  • Subway
    3 min drive
  • Buffalo Grill Issoire
    2 min walk
  • Le Globe
    4 min drive
  • Courtepaille
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Ace Hôtel Issoire pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ace Hôtel Issoire?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Ace Hôtel Issoire?

Check-out is at 11:00 AM.

Where is Ace Hôtel Issoire located?

Situated on a lake, this hotel is 0.4 mi (0.7 km) from Allier and within 3 mi (5 km) of Centre d'Art Roman and Château de Parentignat. Crapa'hutte and Parc Naturel Regional Livradois-Forez are also within 6 mi (10 km). Issoire Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ace Hôtel Issoire Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 474 out of 909 reviews
Rating 8 - Good. 364 out of 909 reviews
Rating 6 - Okay. 49 out of 909 reviews
Rating 4 - Poor. 10 out of 909 reviews
Rating 2 - Terrible. 12 out of 909 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh. The room was a disabled room which was a bit odd!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic short stay accommodation - Parking Free - Breakfast extra ( hot & cold food) 👍
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was simple, clean with a comfortable bed and powerful shower. Good blackout blind. Quiet. Plentiful, easy parking. Simple but very good breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop

Staff were friendly, room was clean and well presented. Free soap, shower gel etc. Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Young male receptionist was extremely helpful and made a reservation at the auberge nearby for our evening meal. The bed was not very comfortable.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Normal business Hotel near the Constellium factory. good for word. not good for tourism. good breakfast. clean and good daily room service but in the room there is a strange smell.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The beds were horrible. None of us could fall sleep, the bed covers we extreme heavy witch made it very uncomfortable to move, or sleep, since it was just one layer, there was no option but to use it o freeze. Breakfast was good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stopover. Excellent hotel. Staff superb.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel was fine with spacious rooms.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Extra
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
Good for a night on the way to...cleaness could be better (replace carpet for tiles)
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Amenities
There pillows do not suit me for sleeping. Other than that all is good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extra charges

Extra charges for dog which were not stated up front
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propreté, calme, accueil chaleureux, déjeuner copieux. Véhicule à proximité. Tout parfait
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel tres agréable pour une étape sur la route des vacances. Les chambres sont propres et bien décorées. La salle de bain est suffisamment grande. Petit déjeuner suffisant également. Le cadre autour de l'hôtel agréable et pratique avec la proximité de restaurants, supermarché et autoroute. Il y a meme un endroit pour se promener !
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima voor een overnachting als je onderweg bent naar een andere bestemming. De kamer was schoon en rustig gelegen, de douche en het bed waren oké wat het belangrijkst is. Ik had express geen ontbijt genomen, op nog geen 5 minuten rijden is een klein bedrijventerrein met o.a een MC Donalds’s een broodjewinkel/patisserie en een bakkerij wat naar mijn mening een betere optie is. Aan de overkant van het hotel ligt een klein meertje/park waar je leuk omheen kan wandelen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, personnels agréables, petit déjeuner rapport qualité prix, très bien
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil sympathique. Hôtel calme et chambre propre. La climatisation de la chambre est un plus.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hôtel à la hauteur de notre attente , chambre propre, petit déjeuner correct , personnel du petit déjeuner très agréable, Seul bémol la personne à l’accueil lors de notre arrivée, pas agréable, pas accueillant, indifférent, pas aimable. Dommage
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Climatisation très appréciée
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très Bon accueil lors de notre arrivée. Chambre avec tout ce qu'il faut et surtout une climatisation. Un petit resto juste à côté pour pouvoir manger . Tout c'est très bien passé et en plus il y a une personne pour nous répondre jour et nuit. Guigui59
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres au calme Hôtel situé près de l'autoroute gardé par un veilleur Petit déjeuner appréciable
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Dans l'ensemble, le séjour s'est bien passé. Toutefois, j'ai trouvé surprenant de devoir régler le séjour à mon arrivée alors que je restais une semaine. Par ailleurs, le choix des produits proposés au petit-déjeuner était assez limité.
Stayed 4 nights in Jun 2026