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Ace HĂŽtel Issoire

Property class: 3

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Standard Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board - Ace HĂŽtel Issoire (Issoire)
Reception - Ace HĂŽtel Issoire (Issoire)
Terrace/patio - Ace HĂŽtel Issoire (Issoire)
Front of property - Ace HĂŽtel Issoire (Issoire)
Reception - Ace HĂŽtel Issoire (Issoire)
Ace HĂŽtel Issoire offers a peaceful lakeside retreat with a welcoming terrace. Guests enjoy in-room WiFi, free parking, and buffet breakfast options. The lobby provides a comfortable spot to unwind with a TV for entertainment after a day of exploring.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Issoire, Ace HĂŽtel Issoire is on a lake. ChĂąteau de Parentignat and Eglise de Mailhat are local landmarks, and some of the area's attractions include Centre d'Art Roman and Crapa'hutte. Parc Animalier d'Auvergne and Maison de la Culture are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Issoire travel guide
Map
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500

What's nearby

  • Lake Pavin in Auvergne with small boats and blue sky; Shutterstock ID 671260273; purchase_order: SP-1332 HA Batch 2 August 2018; Order: ; client: HomeAway; other: To be paid with HA budget
    Super-Besse
    48 min drive - 34.3 miles
  • Auvergne vulcan since top of the Puy de Dome vulcan at sunset. Dramatic light landscape. Clermont Ferrand, France.
    Vulcania
    48 min drive - 35.4 miles
  • Allier
    11 min walk - 0.6 miles
  • Centre d'Art Roman
    5 min drive - 2.6 miles
  • Abbey Church of Saint-Austremoine
    5 min drive - 2.6 miles

Getting around

  • Issoire Station
    4 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    24 min drive

Restaurants

  • McDonald's
    13 min walk
  • Campanile Clermont Ferrand Sud - Issoire
    13 min walk
  • Subway
    3 min drive
  • Le Globe
    4 min drive
  • Buffalo Grill Issoire
    2 min walk

About this property

Ace HĂŽtel Issoire

Hotel by the lake
Ace HĂŽtel Issoire provides a terrace and more. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises, a TV in the lobby, and a vending machine
  • Guest reviews speak highly of the first-rate property condition
Room features
All 54 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Daily housekeeping and desks

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Issoire
  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 192 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ace Hotel France/Issoire
Ace HĂŽtel Issoire
Ace Issoire
Ace HĂŽtel Issoire Hotel
Ace HĂŽtel Issoire Issoire
Ace HĂŽtel Issoire Hotel Issoire

Frequently asked questions

Is Ace HĂŽtel Issoire pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ace HĂŽtel Issoire?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Ace HĂŽtel Issoire?

Check-out is at 11:00 AM.

Where is Ace HĂŽtel Issoire located?

Situated on a lake, this hotel is within 2 mi (3 km) of Allier, Abbey Church of Saint-Austremoine, and Centre d'Art Roman. ChĂąteau de Parentignat is 2.8 mi (4.5 km) away. Issoire Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ace HĂŽtel Issoire Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 444 out of 860 reviews
Rating 8 - Good. 346 out of 860 reviews
Rating 6 - Okay. 49 out of 860 reviews
Rating 4 - Poor. 9 out of 860 reviews
Rating 2 - Terrible. 12 out of 860 reviews

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic short stay accommodation - Parking Free - Breakfast extra ( hot & cold food) 👍
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet
Stayed 1 night in Apr 2025
Verified

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities
Young male receptionist was extremely helpful and made a reservation at the auberge nearby for our evening meal. The bed was not very comfortable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop

Staff were friendly, room was clean and well presented. Free soap, shower gel etc. Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Normal business Hotel near the Constellium factory. good for word. not good for tourism. good breakfast. clean and good daily room service but in the room there is a strange smell.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

celia

Liked: Cleanliness, amenities, property conditions & facilities
The beds were horrible. None of us could fall sleep, the bed covers we extreme heavy witch made it very uncomfortable to move, or sleep, since it was just one layer, there was no option but to use it o freeze. Breakfast was good.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great stopover. Excellent hotel. Staff superb.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sjors

Liked: Cleanliness, staff & service
Hotel was fine with spacious rooms.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kai

Liked: Staff & service
Disliked: Cleanliness
Good for a night on the way to...cleaness could be better (replace carpet for tiles)
Stayed 1 night in Aug 2022
Verified

8/10 Good

Christopher

Liked: Amenities
There pillows do not suit me for sleeping. Other than that all is good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extra charges

Extra charges for dog which were not stated up front
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre impeccable, bonne insonorisation, petit déjeuner tres copieux surtout rapport qualité/prix
Stayed 1 night in Apr 2026
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

RĂ©gis

Liked: Cleanliness, staff & service, amenities
RAS
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HERBAUX

Liked: Cleanliness, staff & service, amenities
Enfin une grande chambre dans un hĂŽtel de route. TrĂšs bon confort de la literie et douche bien grande et bien chaude. Merci au personnel souriant et professionnel.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Petit déjeuner bien. Salle de bain vieillissante. Matelas dure. Mal dormi
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service
Disliked: Amenities
Salle de bain un peu vieillissante sinon le reste est correct
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
La chambre et Ă©quipements
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service
plus de pain au premier petit déjeuner. Chambre propre, personnel présent. Nous connaissons cet hÎtel depuis une dizaine d'années et sans affecter le confort général et l'agrément, quelques signes de fatigue apparaissent; rien de rédhibitoire compte tenu du rapport qualité/prix.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Chambre trÚs propre refaite récemment sauf la salle de bains
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Le personnel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hÎtel trÚs compétitif et petit déjeuner complet Allez y sans soucis
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emeline

Liked: Cleanliness, staff & service, amenities
Excellent rapport qualité prix. Le personnel est trÚs sympathique, les chambres sont propres, simples et efficaces. Il y a un parking privé qui est fermé la nuit. Petit déjeuner à 9.90 euros sucré/Salé avec les produits de base (viennoiseries, pain, oeufs, fromage, jambon, yaourts, céréales...) L'hÎtel est à proximité de la ville d'Issoire donc c'est trÚs pratique. Il y a une station service juste à cÎté pour ceux qui reprennent la route. Nous reviendrons si nous sommes de passage à Issoire
Stayed 1 night in Oct 2025