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Islamabad Serena Hotel

5.0 star property
Escape to a tranquil oasis with an outdoor pool and rooftop terrace, where guests can enjoy Thai massages at Maisha Spa and savor diverse Asian cuisine

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Photo gallery for Islamabad Serena Hotel

Exterior - Islamabad Serena Hotel (Islamabad)
Outdoor pool - Islamabad Serena Hotel (Islamabad)
Interior - Islamabad Serena Hotel (Islamabad)
Interior - Islamabad Serena Hotel (Islamabad)
Lobby sitting area - Islamabad Serena Hotel (Islamabad)
Islamabad Serena Hotel offers a peaceful retreat with specialized treatments at Maisha Spa and flavors across 5 on-site restaurants. Enjoy a complimentary daily manager's reception and breakfast buffet. The staff consistently earns praise for their attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 197 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Royal Club King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Islamabad is home to Islamabad Serena Hotel. Aiwan-e-Sadr and National Monument are local landmarks, and the area's natural beauty can be seen at Margalla Hills National Park and Rawal Lake. Looking to enjoy an event or a game while in town? See what's happening at Jinnah Sport Stadium or Rawalpindi Cricket Stadium. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Islamabad travel guide
Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Passport of Pakistan with US Passport on United States of America folded flag close up
    Embassy of the United States of America
    1 min drive - 1.2 miles
  • Embassy of Italy
    19 min walk - 1.0 mile
  • Supreme Court of Pakistan
    20 min walk - 1.1 miles
  • Rawal Lake
    1 min drive - 0.7 miles
  • Lake View Park
    1 min drive - 1.4 miles

Getting around

  • Benazir Bhutto Intl. Airport (ISB)
    35 min drive

Restaurants

  • Canadian Club
    19 min walk
  • Rakaposhi, Serena Hotel
    8 min walk
  • Marriott Executive Lounge
    4 min drive
  • BBQ Tonight
    3 min drive
  • Burning Brownie Cafe & Bake Shop
    5 min drive

About this property

Islamabad Serena Hotel

Luxury hotel
Take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a free daily manager's reception at Islamabad Serena Hotel. Indulge in a body wrap, a manicure/pedicure, and a sports massage at Maisha Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, an elevator, and concierge services
  • A banquet hall, a computer station, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 387 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mi (2 km) of Supreme Court of Pakistan, Rawal Lake, and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 mi (3 km).

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Reviews

Islamabad Serena Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 164 out of 245 reviews
Rating 8 - Good. 45 out of 245 reviews
Rating 6 - Okay. 13 out of 245 reviews
Rating 4 - Poor. 11 out of 245 reviews
Rating 2 - Terrible. 12 out of 245 reviews

Reviews

10/10 Excellent

Nasreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. Perfect customer service to amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service 5star, breath taking views, i would recommend this place
Stayed 5 nights in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Stayed 2 nights in Dec 2025

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lovely. The room is nice. The provided cell did not work. The food was only ok - fairly salty on all meats. There is a dress code for breakfast inside so be aware. The provided “fruit basket” with the club room was two apples on a plate ;-). Overall a decent place with lovely surroundings.
Stayed 1 night in Oct 2025

10/10 Excellent

Robeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was wonderful the service was great
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean and great food and I met my future wife there so all great
Stayed 4 nights in Mar 2025

10/10 Excellent

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Stayed 1 night in Jul 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke was super helpful at check-in.
Stayed 1 night in Mar 2025

8/10 Good

Moiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Stayed 1 night in Sep 2025

10/10 Excellent

SHEIKH

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
Stayed 1 night in Jul 2025

10/10 Excellent

Humair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and choice of food
Stayed 7 nights in Apr 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay arrived a 5am staff were helpful and kind
Stayed 1 night in Aug 2023

8/10 Good

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Stayed 1 night in May 2025

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024

10/10 Excellent

Rozina

Incredible stay with delicious breakfast

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Stayed 3 nights in Mar 2024

10/10 Excellent

Farrah

Liked: Property conditions & facilities, room comfort

Wonderful stay!!

Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
Stayed 1 night in Dec 2023

8/10 Good

Sajjad

Liked: Cleanliness, staff & service, room comfort

Renovation

Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate hotel, with great restaurants and spa. The rooms are ready for a refresh but are very clean. Best hotel in Islamabad.
Stayed 1 night in Oct 2025