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Islamabad Serena Hotel

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Photo gallery for Islamabad Serena Hotel

A hotel entrance with a central archway, multiple floors, and a well-lit facade. - Islamabad Serena Hotel (Islamabad)
A spacious living area with a large window, wooden flooring, and a television. - Islamabad Serena Hotel (Islamabad)
A grand hotel lobby with high arched ceilings, a central chandelier, and a red carpet leading to a reception area. - Islamabad Serena Hotel (Islamabad)
An outdoor courtyard with a patterned tiled floor, a central fountain, and wooden arches. - Islamabad Serena Hotel (Islamabad)
A swimming pool with a clear blue water surface, surrounded by a well-lit poolside area and a large building with multiple floors and balconies in the background. - Islamabad Serena Hotel (Islamabad)
Luxury
5.0 star property
8.8

Excellent

Serene sanctuary in Islamabad

Sprawling gardens backdrop five onsite restaurants serving delicious breakfast with specialty egg and paratha stations. The full-service spa offers relaxation after exploring the immaculate grounds. Club access lounges showcase beautiful views with good food available from morning until evening.

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a TV displaying a cityscape.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a large bed, two bedside tables, a red armchair, a wooden desk, and a mirror.

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Club King

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Club King

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Club Twin

A hotel room with two beds, a sofa, a desk, and a piano.

Executive Club Twin

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk, and a chair. There is a window with curtains and a view of buildings outside.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a wooden headboard, a bedside table with a clock, and a wall-mounted lamp.

Presidential Suite

  • 197 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, two bedside tables, a chair, a small table, and a view of greenery through the window.

Executive Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Premier Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Royal Club King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the cityscape.

Royal Club King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Islamabad, Islamabad Serena Hotel is near a metro station. Aiwan-e-Sadr and National Monument are local landmarks, and the area's natural beauty can be seen at Margalla Hills National Park and Rawal Lake. Looking to enjoy an event or a game while in town? See what's happening at Jinnah Sport Stadium or Rawalpindi Cricket Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Islamabad travel guide
Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Two passports, one from the United States and one from Pakistan, placed on an American flag.
    Embassy of the United States of America
    1 min drive - 1.2 miles
  • Supreme Court of Pakistan
    20 min walk - 1.1 miles
  • Rawal Lake
    1 min drive - 0.7 miles
  • Embassy of Italy
    1 min drive - 1.0 mile
  • Lake View Park
    1 min drive - 1.4 miles

Getting around

  • Benazir Bhutto Intl. Airport (ISB)
    35 min drive

Restaurants

  • Fuoco
    4 min drive
  • Chop Chop Wok
    4 min drive
  • The Saddle Room - Ridding Club
    4 min drive
  • Rakaposhi, Serena Hotel
    8 min walk
  • BBQ Tonight
    3 min drive

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  • Pool
  • Breakfast included
  • Spa
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8.8 out of 10, Excellent, 282 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from January 01 to December 31
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:30 AM–10:00 PM.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mi (2 km) of Supreme Court of Pakistan, Rawal Lake, and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Islamabad Serena Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 200 out of 292 reviews
Rating 8 - Good. 50 out of 292 reviews
Rating 6 - Okay. 13 out of 292 reviews
Rating 4 - Poor. 13 out of 292 reviews
Rating 2 - Terrible. 16 out of 292 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, superb service, ready to do anything for the guests. We were very impressed with everything at this hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff who went out of their way to help and assist. It's a beautiful place but it's the staff that actually makes it stand out amongst other hotels.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff was excellent. Lots of variety in breakfast. One concern was the water drainage was not good and also water leaking out from the glass around the standing shower.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast menu. Love the spa
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was excellent with plenty of choice. Cleanliness was excellent and staff very courteous
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, Kind, and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service 5star, breath taking views, i would recommend this place
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate hotel, with great restaurants and spa. The rooms are ready for a refresh but are very clean. Best hotel in Islamabad.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. Perfect customer service to amenities.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing from check in to check out was top of the line. Facility was in excellent shape. Service was impeccable. Staff was professional to international standards. Felt very safe and welcomed . Highly recommend to stay at Serena Islamabad.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay arrived a 5am staff were helpful and kind
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and choice of food
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean and great food and I met my future wife there so all great
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was wonderful the service was great
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke was super helpful at check-in.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Incredible stay with delicious breakfast

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Stayed 3 nights in Dec 2024