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Suites Los Arcos

2.5 star property
Downtown convenience meets beach proximity at this relaxing stay where travelers can easily access both urban amenities and sandy shores

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Property grounds - Suites Los Arcos (Isla Mujeres)
Room | In-room safe, bed sheets - Suites Los Arcos (Isla Mujeres)
Exterior detail - Suites Los Arcos (Isla Mujeres)
Lobby - Suites Los Arcos (Isla Mujeres)
Interior - Suites Los Arcos (Isla Mujeres)
Suites Los Arcos, in Centro's heart, offers a convenient base for exploration. Enjoy a smoke-free environment and free WiFi in common areas. Walk to North Beach and Isla Mujeres Ferry Terminal from this prime location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping

Room options

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Showing 4 of 4 rooms

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Room | In-room safe, bed sheets

Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Grand Room | In-room safe, bed sheets

Grand Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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In-room safe, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Panoramic Penthouse | In-room safe, bed sheets

Panoramic Penthouse

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

About the neighborhood

Located in Centro - Supmza 001, a neighborhood in Isla Mujeres, Suites Los Arcos is in a shopping district and near the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Garrafon Natural Reef Park and Parque de los Suenos are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Isla Mujeres travel guide
Map
Miguel Hidalgo 58, Centro, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo
    Miguel Hidalgo
    1 min walk - 0.1 miles
  • North Beach
    North Beach
    3 min walk - 0.2 miles
  • Isla Mujeres Cemetery
    3 min walk - 0.2 miles
  • beach
    3 min walk - 0.2 miles
  • Faro de Punta Norte
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    116 min drive

Restaurants

  • El Patio
    1 min drive
  • Isla Burger
    1 min walk
  • Los Burritos
    1 min walk
  • Mamma Rosa
    1 min walk
  • Me Latte Chocolate
    1 min walk

About this property

Suites Los Arcos

Hotel near North Beach
Near Isla Mujeres Ferry Terminal, Suites Los Arcos provides everything you need. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Smoke-free premises
Room features
All guestrooms at Suites Los Arcos have comforts such as air conditioning, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Wardrobes/closets, balconies, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Suites Los Arcos
Suites Los Arcos Hotel Isla Mujeres
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel Isla Mujeres

Frequently asked questions

Is Suites Los Arcos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Suites Los Arcos doesn't offer parking.

What time is check-in at Suites Los Arcos ?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Suites Los Arcos ?

Check-out is at 11:00 AM.

Where is Suites Los Arcos located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suites Los Arcos Reviews

8.4

Very Good

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

Verified

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Nice room, nice staff, good location in the middle of all the action. Five blocks to the good beaches.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gym. Very clean, well maintained hotel. Desk staff was helpful.and friendly. We had a room facing the back of the hotel so no problem with noise. Room had strong WiFi and air conditioning. The shower had cool water but no hot water. Bed mattess was firm but not uncomfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect spot to walk to restaurants and shopping or even just people watch
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights the room as microwave, coffee machine and fridge the also supply 2 plastic utensils of each also 2 plates, cups and bowls as a nice deck a little table with 2 chairs the wifi works well and the place is super clean the water pressure is not strong and it takes a while for the hot water in the shower to show up I only used hot water when taking a shower and it wasn’t that hot.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mejha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back!! Staff were very friendly and efficient! The location was PERFECT and close to beaches, shops and all the food!!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ended up staying here two times on my trip. Loved the location and the the rooms were very clean. It’s located in the middle of the village with walking distance to the beach. Very helpful and friendly staff.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Bed was very comfortable and room was spacious. Lits of hot water and great water pressure on the shower.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very clean and nicely updated. Bed was a little uncomfortable . Would stay there again
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
The room was very clean. The staff is friendly. The location is great. Walkable to all amenities. We found the bed to hard for our liking. We had a couple of water issues. No hot water one day and no water for most of one day. This was fixed in a timely manner.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Suprised at the quiet and comfort. Staying again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Alejandra

Disliked: Amenities, property conditions & facilities
Patio door lock was broken, water pressure in shower too strong. Room didn’t smell well, staff was helpful and friendly.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Only issue was several days without hot water. Superior housekeeping
Stayed 22 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again

The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Place is extremely clean! Table in room was warped and the bed was not comfortable. We were aware of the late night street noise but we weren't prepared for the stores opening the gates early in the morning and the small child that became restless throughout the day (understandably). I would request a higher room our one in the back if i stayed again.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small ,quiet, clean , would stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had a microwave and mini fridge. Bathroom and shower were great.
Stayed 11 nights in Apr 2024
Verified

6/10 Okay

Lise

Liked: Cleanliness, staff & service
Disliked: Room comfort
The mattress is very hard and the pillows are very soft and not comfortable at all. Bring your own hairdryer as there isn't one provided and none are available to borrow or rent.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english. There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Lise

Disliked: Staff & service, room comfort

Well located room close to everything

We made a request for 2 rooms side by side we were told that everything was ok, but on the day of our arrival, everything was changed. The very hard mattress not comfortable everything and the pillows were terrible.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jesse

Everything
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Disliked: Amenities
Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay.
Stayed 9 nights in Feb 2024
Verified

2/10 Terrible

Kennedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here.
Stayed 3 nights in Apr 2024