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Suites Los Arcos

2.5 star property
Adults-only hotel in Isla Mujeres

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Photo gallery for Suites Los Arcos

Property grounds
Room | 1 bedroom, in-room safe, bed sheets
Panoramic Penthouse | Private kitchen | Fridge, microwave, coffee/tea maker
Quadruple Room | 1 bedroom, in-room safe, bed sheets
Panoramic Penthouse | Bathroom | Shower, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Room

Grand Room | 1 bedroom, in-room safe, bed sheets

Grand Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, bed sheets

Quadruple Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Penthouse

Panoramic Penthouse | Living area | TV

Panoramic Penthouse

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

View all photos for Room

Room | 1 bedroom, in-room safe, bed sheets

Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Miguel Hidalgo 58, Centro, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 miles
  • North Beach - 3 min walk - 0.2 miles
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.3 miles
  • Cocal Beach - 1 min drive - 0.3 miles
  • Dolphin Discovery - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪Los Burritos - ‬1 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Isla Burger - ‬1 min walk
  • ‪Fayne's - ‬1 min walk
  • ‪Mamma Rosa - ‬1 min walk

About this property

Suites Los Arcos

Hotel near Isla Mujeres Ferry Terminal
A short walk from North Beach, Suites Los Arcos has plenty to offer. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Smoke-free premises
Room features
All guestrooms at Suites Los Arcos have comforts such as air conditioning, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Suites Los Arcos
Suites Los Arcos Hotel Isla Mujeres
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel Isla Mujeres

Frequently asked questions

Is Suites Los Arcos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Los Arcos ?

Suites Los Arcos doesn't offer parking.

What time is check-in at Suites Los Arcos ?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Suites Los Arcos ?

Check-out is at noon.

Where is Suites Los Arcos located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

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Suites Los Arcos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect spot to walk to restaurants and shopping or even just people watch
Stayed 5 nights in Dec 2024

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small ,quiet, clean , would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Bed was very comfortable and room was spacious. Lits of hot water and great water pressure on the shower.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ended up staying here two times on my trip. Loved the location and the the rooms were very clean. It’s located in the middle of the village with walking distance to the beach. Very helpful and friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very clean and nicely updated. Bed was a little uncomfortable . Would stay there again
Stayed 6 nights in Feb 2025

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Suprised at the quiet and comfort. Staying again.
Stayed 1 night in Dec 2024

10/10 Excellent

Mejha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back!! Staff were very friendly and efficient! The location was PERFECT and close to beaches, shops and all the food!!
Stayed 7 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Only issue was several days without hot water. Superior housekeeping
Stayed 22 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had a microwave and mini fridge. Bathroom and shower were great.
Stayed 11 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away.
Stayed 3 nights in May 2024

4/10 Poor

Lise

Disliked: Staff & service, room comfort

Well located room close to everything

We made a request for 2 rooms side by side we were told that everything was ok, but on the day of our arrival, everything was changed. The very hard mattress not comfortable everything and the pillows were terrible.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again

The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english. There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though.
Stayed 1 night in Jan 2024

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Place is extremely clean! Table in room was warped and the bed was not comfortable. We were aware of the late night street noise but we weren't prepared for the stores opening the gates early in the morning and the small child that became restless throughout the day (understandably). I would request a higher room our one in the back if i stayed again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesse

Everything
Stayed 1 night in Feb 2024

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Disliked: Amenities
Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay.
Stayed 9 nights in Feb 2024

2/10 Terrible

Kennedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here.
Stayed 3 nights in Apr 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
Muy bien servicio muy recomendable
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar con acceso al centro, pero las camas son pésimas, están duras y no se puede descansar
Stayed 2 nights in Apr 2025

8/10 Good

Rodrigo Luiz

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Boa se atende um certo publico especifico

Chuveiro, atendimento, wifi, limpeza e localizacao nota 10! Porem nao tem cafe da manha, o banheiro cheirava esgoto, cama duriasima, poucos travesseiros e ate umas 20h ha shows do outro lado da rua na altura da janela do 1o andar. Depois a musica cai ate as 23h mas mais baixo.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heleodoro Abisai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la atención a nuestras necesidades, nos dieron una buena solución personal muy amable.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicolette

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Easy check in with good customer service and close to everything including the beach. Room was clean and AC was cold.
Stayed 4 nights in Oct 2024