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Casa Serena

2.0 star property

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Photo gallery for Casa Serena

View from property - Casa Serena (Isla Mujeres)
Family Apartment, Sea View, Sea Facing | Private kitchen | Coffee/tea maker - Casa Serena (Isla Mujeres)
40-inch TV with digital channels, heated floors - Casa Serena (Isla Mujeres)
Dining room - Casa Serena (Isla Mujeres)
Individually decorated, individually furnished, free WiFi, bed sheets - Casa Serena (Isla Mujeres)
Casa Serena provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Barbecue grill

Room options

View all photos for Family Apartment, Sea View, Sea Facing

Terrace/patio

Family Apartment, Sea View, Sea Facing

  • Sea view
  • 300 sq m
  • 6 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds, 2 Twin Bunk Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Comfort Apartment, 3 Bedrooms, Patio, Pool View

View from room

Comfort Apartment, 3 Bedrooms, Patio, Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Large Twin Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Design Apartment, 2 Bedrooms, Balcony, Sea View

40-inch TV with digital channels, heated floors

Design Apartment, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Luxury Apartment, 3 Bedrooms, Sea View, Tower

Individually decorated, individually furnished, free WiFi, bed sheets

Luxury Apartment, 3 Bedrooms, Sea View, Tower

  • Sea view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Murphy Bed
  • Free WiFi

About the neighborhood

Located near the beach, Casa Serena is in Colonia Meteorológico, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Parque de los Suenos and Garrafon Natural Reef Park are also worth visiting. Visit our Isla Mujeres travel guide
View more Aparthotels in Isla Mujeres
Map
Avenida Perimetral Oriente, Isla Mujeres, QROO, 77400

What's nearby

  • Crayola House
    Crayola House
    2 min walk - 0.1 miles
  • Garrafon Natural Reef Park
    Garrafon Natural Reef Park
    3 min drive - 1.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    3 min drive - 1.1 miles
  • North Beach
    North Beach
    6 min drive - 2.4 miles
  • Mundaca House
    3 min drive - 1.1 miles

Restaurants

  • oscar's grills pizzas
    13 min walk
  • Isla Brewing Company Beer Garden
    13 min walk
  • Dolphin Discovery
    8 min walk
  • La Carbonera 22
    3 min drive
  • Mango Café
    3 min walk

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Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers

Pool/Spa

  • 2 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Living spaces

  • Heated floor

Entertainment

  • 40-inch TV with digital channels

Outdoor areas

  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Designated smoking areas

Location highlights

  • Near the bay
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 5 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Casa Serena have a pool?

Yes, this property has 2 outdoor pools.

Is Casa Serena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Casa Serena?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Casa Serena?

Check-out is at 11:00 AM.

Where is Casa Serena located?

With direct access to the beach, this Colonia Meteorológico aparthotel is within 3 mi (5 km) of Crayola House, North Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Shark Beach and Mundaca House are also within 2 mi (3 km).

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Reviews

Casa Serena Reviews

6.0

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

10/10 Excellent

NAOMI

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, super clean, amazing views from the property,
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.
Stayed 7 nights in Apr 2026