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Aparthotel

Casa Ixchel

4.0 star property
Aparthotel with free parking, near Isla Mujeres Ferry Terminal

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Photo gallery for Casa Ixchel

Outdoor pool
Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room
Master Suite Ocean View with Kitchenette up to 6 pax | View from room
Master Suite Ocean View with Kitchenette up to 6 pax | Living room
Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed, No View (Contemplation )

Basic Room, 1 King Bed (Contemplation ) | In-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed, No View (Contemplation )

Highlights

Air conditioning
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed (Peace)

1 King Bed (Peace) | In-room safe, free WiFi, bed sheets

1 King Bed (Peace)

Highlights

Air conditioning
Kitchenette
Private bathroom
Coffee/tea maker
Minibar
Stovetop
Cookware/dishes/utensils
In-room safe
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View with Kitchenette up to 6 pax

Master Suite Ocean View with Kitchenette up to 6 pax | Living room

Master Suite Ocean View with Kitchenette up to 6 pax

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Private bathroom
Coffee/tea maker
Stovetop
Oven
  • Ocean view
  • 20 sq m
  • Studio
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Room, 1 Double Bed (Love)

Room, 1 Double Bed (Love) | In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Love)

Highlights

Air conditioning
Kitchenette
Private bathroom
Minibar
Stovetop
Coffee/tea maker
In-room safe
Daily housekeeping
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Serenity)

Room, 1 King Bed (Serenity) | In-room safe, free WiFi, bed sheets

Room, 1 King Bed (Serenity)

Highlights

Air conditioning
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Room, 1 King Bed, Kitchenette, Ocean View (Harmony) | In-room safe, free WiFi, bed sheets

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Highlights

Air conditioning
Kitchenette
Private bathroom
Coffee/tea maker
Minibar
Stovetop
Cookware/dishes/utensils
In-room safe
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Highlights

Air conditioning
Kitchen
Refrigerator
Private bathroom
Coffee/tea maker
Stovetop
Oven
Cookware/dishes/utensils
  • 20 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Microwave (Bliss)

Room, 1 King Bed, Microwave (Bliss) | In-room safe, free WiFi, bed sheets

Room, 1 King Bed, Microwave (Bliss)

Highlights

Air conditioning
Kitchenette
Private bathroom
Microwave
Minibar
In-room safe
Daily housekeeping
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 4 min drive - 1.6 miles
  • North Beach - 4 min drive - 1.8 miles
  • Dolphin Discovery - 4 min drive - 2.0 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min drive - 2.2 miles
  • Garrafon Natural Reef Park - 9 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Buffet Restaurant - ‬6 min drive
  • ‪Mango Café - ‬9 min walk
  • ‪Restaurant el Comejen - ‬3 min drive
  • ‪Greenverde - ‬8 min walk
  • ‪Marina Bartolomé - ‬4 min drive

About this property

Casa Ixchel

Aparthotel with free parking, near Isla Mujeres Ferry Terminal
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, tour/ticket assistance, and a garden. Each apartment offers free WiFi, a safe, and a shower.
Casa Ixchel offers 10 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Restaurants on site

  • Da Luisa

Dining

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Outdoor areas

  • Garden
  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Services and conveniences

  • Electrical adapters
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: noon; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Ixchel Aparthotel Isla Mujeres
Casa Ixchel Isla Mujeres
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel
Casa Ixchel Aparthotel
Casa Ixchel Isla Mujeres
Casa Ixchel Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Ixchel have a pool?

Yes, this property has an outdoor pool.

Is Casa Ixchel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ixchel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Ixchel?

Check-in start time: noon; Check-in end time: 5 PM.

What time is check-out at Casa Ixchel?

Check-out is at 11 AM.

Where is Casa Ixchel located?

Located in Salinas, this aparthotel is within 2 mi (3 km) of Crayola House, Isla Mujeres Ferry Terminal, and North Beach. Miguel Hidalgo and Parador Fotográfico are also within 2 mi (3 km).

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Casa Ixchel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 152 reviews
Rating 8 - Good. 61 out of 152 reviews
Rating 6 - Okay. 20 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything~!

8/10 Good

Gabriel Gonzalez

Liked: Cleanliness
Recamara limpia y bien por el precio que se paga
Stayed 1 night in Nov 2021

8/10 Good

NATALY

Liked: Cleanliness
En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitación tiene todo lo necesario y la cama es muy cómoda. Nuestra habitación tenía una muy buena vista a la alberca y al mar. El servicio estuvo raro, pues nunca vimos a nadie de recepción.
Stayed 1 night in Oct 2021

10/10 Excellent

Entznar Jazbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in muy rápido, el personal muy amable y atento
Stayed 1 night in Oct 2021

8/10 Good

Alicezandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, very clean and well kept
Stayed 2 nights in Aug 2021

6/10 Okay

AMERICA ELIZABETH

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel viejo , abandonado que no corresponde a las fotos que se publican. Los personeros no usan mascarilla, la piscina en pésimo estado
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación junto al mar, la vista desde la alberca es impresionante, es un hotel bonito. Lo recomiendo.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Nice place and beautiful pool. Service and room was just ok
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got exactly what I wanted and expected. Recommend to all,will return
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, room comfort

For the cost is ok...only bad is that bad internet

Stayed 4 nights in Dec 2020

10/10 Excellent

Jose amador

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2020

6/10 Okay

Dayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location

The staff is very nice Property is not in good shape overall Needs lots of updating
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort

We're not going back.

First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
Stayed 8 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you
Stayed 4 nights in Feb 2020