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Aparthotel

Casa Ixchel

Property class: 4

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Photo gallery for Casa Ixchel

Outdoor pool - Casa Ixchel (Isla Mujeres)
Property grounds - Casa Ixchel (Isla Mujeres)
Master Suite Ocean View with Kitchenette up to 6 pax | Living room - Casa Ixchel (Isla Mujeres)
View from property - Casa Ixchel (Isla Mujeres)
Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room - Casa Ixchel (Isla Mujeres)
At Casa Ixchel, you can look forward to a terrace, a garden, and a bar. The on-site Mexican cuisine restaurant, Da Luisa, offers breakfast and lunch. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Outdoor Space

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed (Contemplation )

Basic Room, 1 King Bed (Contemplation ) | In-room safe, WiFi (free), bed sheets

Basic Room, 1 King Bed (Contemplation )

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Serenity)

Room, 1 King Bed (Serenity) | In-room safe, WiFi (free), bed sheets

Room, 1 King Bed (Serenity)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Microwave (Bliss)

Room, 1 King Bed, Microwave (Bliss) | In-room safe, WiFi (free), bed sheets

Room, 1 King Bed, Microwave (Bliss)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed (Peace)

1 King Bed (Peace) | In-room safe, WiFi (free), bed sheets

1 King Bed (Peace)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Love)

Room, 1 Double Bed (Love) | In-room safe, WiFi (free), bed sheets

Room, 1 Double Bed (Love)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Room, 1 King Bed, Kitchenette, Ocean View (Harmony) | In-room safe, WiFi (free), bed sheets

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite Ocean View with Kitchenette up to 6 pax

Master Suite Ocean View with Kitchenette up to 6 pax | Living room

Master Suite Ocean View with Kitchenette up to 6 pax

  • Ocean view
  • 20 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

About the neighborhood

Salinas, a neighborhood in Isla Mujeres, is home to Casa Ixchel. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Isla Mujeres travel guide
View more Aparthotels in Isla Mujeres
Map
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

What's nearby

  • A colorful building with vibrant murals and a checkered pattern on the lower level.
    Crayola House
    16 min walk - 0.9 miles
  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    4 min drive - 1.8 miles
  • A tropical resort with thatched-roof huts, palm trees, and a wooden deck.
    North Beach
    4 min drive - 1.8 miles
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    8 min drive - 3.5 miles
  • Aztlán Galería
    4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    115 min drive

Restaurants

  • Mango Café
    9 min walk
  • Dolphin Discovery
    5 min walk
  • MARINA BARTOLOMÉ
    4 min drive
  • Isla Brewing Company Beer Garden
    1 min walk
  • La Palapa Del Capitan
    7 min drive

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Restaurants on site

  • Da Luisa

Dining

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Outdoor areas

  • Garden
  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Services and conveniences

  • Daily housekeeping
  • Electrical adapters
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: noon; Check-in end time: 5 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Ixchel have a pool?

Yes, this property has an outdoor pool.

Is Casa Ixchel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Ixchel?

Check-in start time: noon; Check-in end time: 5 PM.

What time is check-out at Casa Ixchel?

Check-out is at 11 AM.

Where is Casa Ixchel located?

Located in Salinas, this aparthotel is 0.7 mi (1.1 km) from Crayola House and 1.7 mi (2.7 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Ixchel Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 152 reviews
Rating 8 - Good. 61 out of 152 reviews
Rating 6 - Okay. 20 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything~!
Verified review

8/10 Good

Gabriel Gonzalez

Liked: Cleanliness
Recamara limpia y bien por el precio que se paga
Stayed 1 night in Nov 2021
Verified review

8/10 Good

NATALY

Liked: Cleanliness
En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitación tiene todo lo necesario y la cama es muy cómoda. Nuestra habitación tenía una muy buena vista a la alberca y al mar. El servicio estuvo raro, pues nunca vimos a nadie de recepción.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Entznar Jazbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in muy rápido, el personal muy amable y atento
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, very clean and well kept
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
Stayed 5 nights in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel viejo , abandonado que no corresponde a las fotos que se publican. Los personeros no usan mascarilla, la piscina en pésimo estado
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Stayed 9 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación junto al mar, la vista desde la alberca es impresionante, es un hotel bonito. Lo recomiendo.
Stayed 1 night in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Nice place and beautiful pool. Service and room was just ok
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got exactly what I wanted and expected. Recommend to all,will return
Stayed 7 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Stayed 4 nights in Feb 2021
Verified review

6/10 Okay

Dayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location

The staff is very nice Property is not in good shape overall Needs lots of updating
Stayed 3 nights in Dec 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort

We're not going back.

First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
Stayed 8 nights in Sep 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

beachbumb

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot to be in.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Kim

Liked: Cleanliness, room comfort
It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Katrina R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A night get away with friends

The property and the staff were awesome we will come stay here again
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good stay in isla mujeres.

nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rústico e requintado na medida certa. Perfeito.

Hotel incrível. rústico na medida, sem perder o requinte. O dono está sempre presente no hotel, é um italiano muito amigável. Quem chegar para o late check in vai encontrar seu nome na porta do quarto com as boas vindas e o ar condicionado ligado. Excepcional. Recomendo a todos.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Hebleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación calidad/precio

La relación calidad/precio es inmejorable, la habitación es bastante cómoda y hasta tiene refri, microondas y algunos implementos de cocina, qué más se puede pedir?
Stayed 1 night in Jul 2019