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Naay Boutique Hotel

4.0 star property
Beachside hotel with outdoor pool

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Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
View from room
Master Seabreeze Suite | Extra beds
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

The Island Swim out Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble | Premium bedding, Select Comfort beds, free minibar, in-room safe

"The Cozy one" Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy one Suite King

Cozy one Suite King | Premium bedding, Select Comfort beds, free minibar, in-room safe

Cozy one Suite King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 6 min walk - 0.4 miles
  • Punta Coco - 8 min walk - 0.4 miles
  • Holbox Beach - 15 min walk - 0.8 miles
  • Holbox Letters - 5 min drive - 1.5 miles
  • Holbox Ferry - 6 min drive - 1.8 miles

Restaurants

  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪Zomay Beach Bar - ‬4 min drive
  • ‪Painapol - ‬5 min drive
  • ‪Casa Alebrije - ‬5 min drive

About this property

Naay Boutique Hotel

Upscale hotel near Holbox Beach
You can look forward to free English breakfast, a terrace, and a garden at Naay Boutique Hotel. With a white sand beach, sun loungers, and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, a banquet hall, and beach umbrellas
  • Luggage storage, outdoor furniture, and beach towels
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/closets, heated floors, and a personal chef

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • No elevator
  • Tile flooring in room

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2022
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 200 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Naay Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Naay Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naay Boutique Hotel?

Self parking is free at this property.

What time is check-in at Naay Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Naay Boutique Hotel?

Check-out is at noon.

Where is Naay Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 15-minute walk of Bioluminescence Beach and Holbox Beach. Punta Coco Beach and Punta Coco are also within 10 minutes.

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Naay Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 106 out of 177 reviews
Rating 8 - Good. 32 out of 177 reviews
Rating 6 - Okay. 15 out of 177 reviews
Rating 4 - Poor. 7 out of 177 reviews
Rating 2 - Terrible. 17 out of 177 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Staff was great, food was good, room was nice. Not the best beach on the island but it was only a short walk to another. Great place to watch the sunset! Highly recommend it.
Stayed 4 nights in Apr 2025

8/10 Good

elisa

Liked: Cleanliness, staff & service, amenities
It is a beautiful resort, delicious food, super friendly staff but there is definitely room for improvement: -more than 2 capsules of coffee per day -kayaks and bikes available for guests -wifi signal is very weak It is quite a distance from downtown Holbox but thats wxactly what we wanted, a peaceful place that gave us what we needed to relax and take time off.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for peace and comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Isaac was very helpful in all things. Love the gorgeous sunsets on this side of the island and walking distance from the bioluminescence experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort.
Stayed 10 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, the location, the room, the beach (the sunsets were amazing)! The staff were super friendly and helpful - especially Alex at the restaurant. The food at the restaurant was excellent. However they didn’t always have everything on the menu.
Stayed 7 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Naay is perfect for the traveller who wants to have a quiet and unhurried break and still have access to all the hustle of a fun, vibrant tourist town. The staff are friendly, accommodating and helpful. I would stay here again in the swim-out room!
Stayed 6 nights in Mar 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our stay amazing. The sunsets were the best we've ever seen.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Isaac & Reyna were amazing and VERY HELPFUL to help accommodate and make our time there very enjoyable! Muchas Gracias🌟🌟🌟🌟🌟
Stayed 2 nights in Feb 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!

10/10 Excellent

Chantal

Liked: Staff & service, property conditions & facilities
Beautiful quiet clean excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eat well and relax

The food and service was amazing. It was very relaxing and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying at Naay boutique hotel Luis the waiter was amazing and very helpful Reina in the front was very helpful and took care of us. Very good. I highly recommend this place. There's a lot to do around Beach area it's a nice walk to the plaza The sunset is breathtaking. It's beautiful and I would definitely go back
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking. While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway. There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious. I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay.
Stayed 9 nights in Mar 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
After staying for a week my husband and I were a little disappointed in the hotel… Things we enjoyed: - staff in all areas were extremely friendly and eager to help - our room was very clean and the bed was very comfortable. We loved having a balcony to watch the sunset from! - price of drinks were good and consistent with places in town - we enjoyed our walk into town a couple times of day. It is 20-30 minutes which we knew when booking and were happy to do and felt safe doing! Things we were disappointed with: - the pool was never cleaned while we were there and had garbage floating around in it as well as a lot of sand / dirt - the food we had was not great… we opted to eat elsewhere for every meal - the beach area was not well maintained and didn’t have staff down there while we visited (photos on Expedia are not accurate)
Stayed 7 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
The hotel design and construction is excellent. The pool is well designed and fun. If you like swimming in the ocean, the water there often has a strong current. The dinner menu is limited but the food good. However, people don't eat till late, so if you are eating around 7pm, you will be dining alone. The breakfast is tasty, but the service a little erratic and slow. Over all, the staff are very helpful and very friendly.
Stayed 7 nights in Feb 2025

4/10 Poor

JUMARIE

Liked: Cleanliness
Disliked: Staff & service, amenities
The pool is very small. The room pool is very cold with no direct sunlight The restaurant was not that great. This hotel is far from the city and there are no restaurants near by. The road to and from the hotel are very bumpy best to taxi than rent a golf cart as it can’t stay stuck on the mud. After 11pm there is no one at reception if you need a cab early you have to order it the night before.
Stayed 5 nights in Mar 2025

6/10 Okay

M Elias

Liked: Cleanliness, staff & service, property conditions & facilities
The location is forfeous nd the pool is pretty great. The food at the restaurant was not very good and we felt a bit stuck with what they had. Undercooked pizza and unimaginative menu in general. Drinks were small and very ligjt on alcohol.
Stayed 5 nights in Jan 2025

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Lovely hotel, beautiful pool, nice room, overall good restaurant and the bar service was decent. Was very quiet, and wasn't as welcoming as the other hotel we had visited during our trip. The concierge was not helpful with two simple requests that were no problem at another local hotel. I was charged without notice for dirtying two hand towels when removing my makeup (small amount of mascara on one, not sure about the other). Very pretty hotel, many of the staff were super kind, however the energy was just meh, and I wouldn't return to this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 2 nights in May 2024

10/10 Excellent

JOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property! Thank you!
Stayed 4 nights in Aug 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Is far from crowded places. Unfortunately I had to leave around 7:30am but I couldn't take a shower because there was no water in the shower, I spent an hour talking to whoever I could find (front desk doesn't arrive until 7). I don't know what happened or if this is normal but the water was back at 730.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the negative reviews have to be from people who expect way too much out of people cause I went for 4 days celebrated my ten year anniversary and from the minute we showed up to the minute we left was non stop customer service. Property is absolutely stunning yes it’s far away from the centro and all that but a 40 min walk or less and you are there enjoy the walk along the beach it’s not bad at all. Luis and Jose were the best so knowledgeable about everything and what to do and where to go. The manager and all the staff made my stay amazing always asking how my stuff is and if anything was wrong they would fix it right away. We had no issues during our stay at all. Food is okay 7/10 the room and property get a 10/10 the beach around the area and all the stuff around the property 10/10 as well. Will definitely be returning to stay at bay boutique. Again this hotel is at the end of the island but don’t let that stop you from enjoying one of the nicest properties on the island
Stayed 4 nights in Feb 2025