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Hotel Villas Caracol

Property class: 3.5

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Photo gallery for Hotel Villas Caracol

A clear swimming pool surrounded by lounge chairs and palm trees. - Hotel Villas Caracol (Isla Holbox)
Property video
A beachside lounge area with sunbeds, umbrellas, and lounge chairs, surrounded by palm trees and a wooden pergola. - Hotel Villas Caracol (Isla Holbox)
A cozy, rustic room with a wooden floor, a flat-screen TV, a sofa, and a table. - Hotel Villas Caracol (Isla Holbox)
A wooden structure with a thatched roof and a mural of a woman surrounded by flowers. - Hotel Villas Caracol (Isla Holbox)
Located close to Holbox Beach, Hotel Villas Caracol provides free cooked-to-order breakfast, a poolside bar, and a garden. Free in-room WiFi is available to all guests, along with 2 bars and a restaurant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Garden View

A hotel room with a bed, a desk, a sofa, a ceiling fan, and a view of the outdoors.

Junior Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Balcony, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, a nightstand, and a balcony with a table and chairs.

Junior Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room, Pool View

A hotel room with two beds, a bench, a small table, and a view of the outdoors.

Junior Double Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room, Pool View

A hotel room with a bed, a desk, a sofa, a ceiling fan, and a view of greenery outside.

Junior Room, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Balcony, Garden View

A bathroom with a bathtub, a chair, a table with a book, and a decorative wall piece.

Superior Room, Balcony, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Pool View

A bedroom with a bed, a teal sofa, a wooden coffee table, and a ceiling fan.

Superior Room, Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Balcony, Partial Sea View

A balcony with a wooden table and chair, a hot tub, and a view of palm trees.

Superior Room, Balcony, Partial Sea View

  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Partial Ocean View

A hotel room with two beds, a wooden ceiling, a ceiling fan, a balcony with palm trees, and a dining area.

Junior Double Room, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room, Balcony, Partial Ocean View

A spacious bedroom with a large bed, a wooden bench, a dining table, and a balcony with a view of greenery.

Junior Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment

A modern living room with a wooden coffee table, a sofa, and a dining area with a wooden bench and table.

Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Isla Holbox, Hotel Villas Caracol is near the beach. Paseo Kuka Beach Path and Holbox Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holbox Beach and Yum Balam Nature Reserve. Visit our Isla Holbox travel guide
Map
Avenida Damero, Isla Holbox, QROO, 77310

What's nearby

  • An aerial view of a coastal island with clear blue waters, a sandy beach, and scattered buildings.
    Holbox Beach
    1 min walk - 0.1 miles
  • A coastal landscape with a sandy beach, clear turquoise waters, and a distant shoreline.
    Punta Mosquito Beach
    14 min walk - 0.8 miles
  • A beach with a colorful sign reading "NO BOX" and a fruit cart.
    Holbox Letters
    19 min walk - 1.0 mile
  • Main Square
    19 min walk - 1.0 mile
  • Holbox Church
    19 min walk - 1.0 mile

Restaurants

  • Mandarina
    15 min walk
  • LUUMA
    15 min walk
  • Piedra Santa
    12 min walk
  • Roots
    17 min walk
  • Barba Negra
    15 min walk

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9.8 out of 10, Exceptional, 192 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.03 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 007-007-002584/2025

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Hotel Villas Caracol have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Villas Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Villas Caracol?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel Villas Caracol?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hotel Villas Caracol located?

Situated near the beach, this hotel is steps from Yum Balam Nature Reserve and Holbox Beach. Paseo Kuka Beach Path and Punta Mosquito Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Villas Caracol Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 44 out of 51 reviews
Rating 8 - Good. 5 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified review

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, great food and service!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and tasty food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the perfect location for relaxation. The hotel offered great amenities like yoga and meditation, massages, restaurant on site had great food and the included breakfast was the perfect way to start the day.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was top of the line, with a large room and attached balcony with a comfortable couch for two. The cleaning staff came in daily and we loved the breakfast with a beach view. The hotel was in a perfect spot to walk the beach or take the path into town.
Beach front
Beach front
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff. Love the on-site restaurant. The food is amazing
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
This place was an absolute gem! Small property and perfect for easy access to the pool.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Really cute, clean and great location. Food & drinks were really good. Love the vibes and the staff are the best, Natalia in the pool bar is the best. The owner are really sweet.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute pearl of a property. Rustic but luxurious. So child friendly but also lovely for adults too. We had a great stay!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Neczar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Beautiful stay right on the water. Easy communication on WhatsApp.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and staff very friendly. Such a great customer service.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
We had a fantastic time! The location is beautiful, surrounded by stunning scenery. The staff were friendly and welcoming, making our stay even more enjoyable. One of the highlights was the adorable raccoons in the area, which were simply amazing to see up close. Highly recommend this place for a great stay!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! From checking in to checking out. The staff treated us like family. Food was delicious and that was every single meal. I highly recommend this resort and would definitely stay here again. Highly satisfied with our stay. Thank you Villas Caracol for an unforgettable stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas Caracol is a hidden gem that offered us the tranquility and beauty we were seeking. The beachfront is stunning and the location is perfect for couples and families wanting to relax away from the island's noise. The property is lush, with beautifully decorated rooms that feel private, resembling treehouses. To my delight, the staff surprised me with a birthday celebration, complete with cake, champagne, and balloons in my room. The exceptional service continued with delicious drinks from bartender Natalie at the swim-up bar. Cleanliness was top-notch, and every meal was better than what we've had at other hotels, highlighting their focus on guest satisfaction. I especially enjoyed a wonderfully relaxing massage. Punta Moquito is beautiful, and while we didn't want to leave, the location made getting to town easy. If you’re looking for a perfect getaway, just book it!
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Mathijs

Liked: Cleanliness
It is a beautiful building and the rooms are spacious and cleaned daily. The pool area is very well maintained and comfortable. The water pressure is excellent and staff are very friendly and if you want to be sure something gets done fast and well then ask valentina who is very efficient. The breakfast experience is underwhelming. The kitchen is clearly understaffed at breakfast peak hours which creates waiting times in excess of 30 minutes despite the more than sufficient number of waiters because it is all a-la-carte. The entire island is quite expensive (think: more then paris or amsterdam), but this hotel takes it a step further: if you booked breakfast included, then you are allowed to choose 1 dish and you get 1 cup of coffee and 1 glas of juice. If you want an additional dish, just some extra toast or even just a second latte/capucino, you will be charged for it. I think that is a bit sad.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Magen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property amenities, great food, drinks and fantastic staff. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a truly wonderful hotel. Everything was perfect, a place where all the staff know your name and can’t do enough to help you. The sort of place you make a real connection with. The location is special at the end of the resort and where imo the beach is best (although it’s all beautiful). The room was spacious and comfortable, little extras like evening dessert treats, sunset drink at the beach etc. Very nice cocktail list and restaurant food was excellent quality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Thomas Killian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Right on the beach
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Marie-eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné 7 nuits à l’hôtel villas Caracol. Je voyageais avec mon fils de 13 ans et nous avons adoré notre séjour. Les chambres sont toutes magnifiques. Certaines ont vue sur la piscine et mer et d’autres sur le jardin. Nous avions une vue sur le jardin, magnifique avec la végétation luxuriante. Les chambres sont spacieuses,confortables et lumineuses, et les lits très confortables. L’hôtel est intime avec seulement 15 ou 16 chambres, une belle piscine et une végétation toujours bien entretenue. Le petit déjeuner à la carte est inclus et servi au restaurant en bord de plage. Délicieux et quel bonheur que de déjeuner en regardant la mer. Ce qui distingue cet hôtel, ce sont toutes les petites attentions: cours de yoga, délicieux cocktail de bienvenue et notre préféré: le cocktail du jour offert sur la plage au coucher de soleil. C’était devenu notre petite tradition de regarder les majestueux couchers de soleil sur la plage avec notre cocktail ! Ils en faisaient aussi dans alcool pour les enfants. Je souligne également la gentillesse du personnel. Bref, gros coup de cœur et nous y reviendrons.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Luisa Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel. Grand confort : literie de qualité. Belle piscine. Restaurant très bon. Accès direct à la plage. Personnel aux petits soins. Je recommande.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Le confort de la chambre, le petit déjeuner face à la mer et la piscine. Pour nous, l’éloignement du village était un plus et l’incroyable punta mosquito facilement accessible à pied. Aucun doute que nous reviendrons à cet hôtel lors d’un prochain séjour à Holbox.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities
El Hotel era muy bonito, muy limpio y todo el personal era muy amable
Stayed 4 nights in Nov 2025