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Hotel La Chaya

2.5 star property
Travelers find respite from daily life at this welcoming hotel, just steps from a sun-drenched beach where relaxation comes naturally

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Photo gallery for Hotel La Chaya

Interior detail - Hotel La Chaya (Isla Holbox)
Interior detail - Hotel La Chaya (Isla Holbox)
Standard Double Room, 1 King Bed, Non Smoking | Minibar, blackout drapes, free WiFi - Hotel La Chaya (Isla Holbox)
Front of property - Hotel La Chaya (Isla Holbox)
Beach nearby - Hotel La Chaya (Isla Holbox)
Hotel La Chaya is a perfect base for exploring Holbox Beach. Guests can unwind on the sunny terrace or get personalized help with tour bookings. In-room WiFi keeps you connected, and the staff is consistently praised for their attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking | Minibar, blackout drapes, free WiFi

Standard Double Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, blackout drapes, free WiFi

Standard Room, 2 Queen Beds

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Isla Holbox, Hotel La Chaya is near the beach. Holbox Church and El Cuyo Lighthouse are local landmarks, and the area's natural beauty can be seen at Holbox Beach and Yum Balam Nature Reserve. Visit our Isla Holbox travel guide
Map
Avenida Pedro Joaquin Coldwell, Isla Holbox, QROO, 77310

What's nearby

  • carreton con fruta en una playa paradisiaca con unas letras de colores detras
    Holbox Letters
    1 min walk - 0.0 miles
  • Holbox Beach
    Holbox Beach
    1 min walk - 0.1 miles
  • Main Square
    2 min walk - 0.1 miles
  • Holbox Church
    2 min walk - 0.1 miles
  • Holbox Baseball Park
    6 min walk - 0.4 miles

Restaurants

  • the hot corner's bar
    1 min walk
  • Amaité
    2 min walk
  • Básico
    1 min walk
  • capitancapitan
    2 min walk
  • Painapol
    1 min walk

About this property

Hotel La Chaya

Hotel near Holbox Beach
Hotel La Chaya provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, a front-desk safe, and luggage storage
  • Tour/ticket assistance and a TV in the lobby
Room features
All guestrooms at Hotel La Chaya include thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 9 are not allowed at this adults-only property; all guests 9 and older are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Guests under 9 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel La Chaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel La Chaya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Chaya?

Check-out is at noon.

Where is Hotel La Chaya located?

Situated near the beach, this hotel is steps from Main Square and Holbox Beach. Holbox Baseball Park and Holbox Church are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel La Chaya Reviews

7.6

Good

7.8

Cleanliness

5.6

Amenities

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 6 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

Reviews

Verified

6/10 Okay

Zakaria

Disliked: Amenities, property conditions & facilities
It was close to the beach and the downtown.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

yvonne

Liked: Cleanliness, staff & service

Convenient but basic

Location is close to the beach but not on the beach. People are friendly and accommodating, room is clean but very basic. It's close to bars which is convenient but noisy and at tge moment of my stay they were building another story and started work early in the morning so no sleeping in
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities, room comfort
Todo excelente, solo el ultimo día no funciona el clima
Stayed 8 nights in Dec 2021
Verified

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La position
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Tim

Liked: Staff & service
Disliked: Amenities
Hallo zusammen, wir waren im November 2021 für 4 Übernachtungen in der Unterkunft La Chaya. Auf Grund der Lage und des äußern Charme hatten wir uns für diese Ziel auf Holbox entschieden. Anfangs waren wir von allem recht positiv überrascht. Der Empfang an der Rezeption war sehr freundlich und konnten schnell einchecken. Nach dem beziehen unserer Zimmer stellten wir schnell einige Dinge fest. Neben der schlechten Toilettenspülung und dem schlecht einzustellenden Duschwasser (nur heiß Wasser) befand sich zu dem noch ein Fitnessstudio aufm dem Dach. Hier wurde von ca. 7 Uhr bis 23Uhr trainiert und es wurde somit kaum möglich ein Auge zuzumachen… Das gesamte Personal konnte zudem auch kein Wort englisch außer der Chef der die Rezeption betreute.
Stayed 5 nights in Nov 2021
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo establecimiento

Es una locacion muy favorable cerca de la playa y la plaza central, cerca de restaurantes y tiendas de conveniencia con hermosa vista a la playa desde la parte superior. Solo no aceptan pagos con tarjeta.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We stayed for a night there. The location is great, close to the harbour, direct access to the beach, food, shops and stores are all around. AC and fridge was in the room, great for cooling down. Internet was a little slow but understandable, just as all the other in the island. Perfect for backpacking as well. The only minus is that water came out not much for showering, was not enough to clean up after all the dirt outside.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Álvaro Alejandro

Liked: Staff & service, property conditions & facilities

Excelente ubicación

Excelente ubicación, ya que está a una calle de la playa principal de Holbox, así como del centro de la Isla, en cuanto a las instalaciones hay cosas que mejorar, durante toda la estadía hubo una fuga en el baño.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Dafne catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel, cerca de la playa

El hotel es algo pequeño, la habitación es sencilla pero cómoda, con aire acondicionado y frigobar bastante útil, el cuarto se encontraba aseado. La ubicación es fabulosa, se encuentra a unos pasos de la playa y la vista al salir del cuarto es bellísima, está casi frente a la playa. Lo recomiendo bastante. Lo único a mejorar sería colocar unas cortinas un poco más amplias que cubran bien las ventanas y unas toallas de mayor calidad
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fue buena elección

Uno de los señores encargados es grosero al reportar el imperfecto.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cute place, friendly staff, but that’s about it. Nice balcony space to relax, comfy and large bed. The bathroom is old, the showerhead needs to be cleaned/changed - taking a shower was awful. There is a gym on the roof - if your room is on the top floor you hear everything (weekends seem quiet but they started at 7AM during the week while I was there). Great rooftop with view but no shade. Don’t provide water or beach towels.
Stayed 4 nights in Jul 2021
Verified

6/10 Okay

Efren

Liked: Cleanliness
Todo muy bien con excepcion del sistema de agua, duramos un dia completo sin agua en la habitacion.
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que salirnos a media noche de ese hotel, ya que no me dio confianza quedarme, después de que el señor de ahí nos gritoneo a mi amiga y a mi, ya que no tenían agua para bañarnos, nos dijo que si no podía hacer nada, y q si no nos gustaba que nos fueramos. Terrible de verdad, era el Cumple de mi amiga.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble con una vista maravillosa . El personal muy amable . Me encanto y volvería mil veces . Lo único que vi mal fue muy lento el Internet y tal vez callar a los huéspedes escandalosos estuve al lado de unos muy enfadosos . Pero el hotel está increíble en el corazón de Holbox y cerca de todo
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The owner Diego is very nice and helpful. This is a family business owned hotel and they make you feel welcomed. The Hotel has three stories with handrails not recommended for little ones. The room (#2)we were in, was great! We did not hear noises at night time. I would recommend this hotel to young adults or someone that does not want to spend to much money, this is a good place. Location is perfect! Close to the main square, but far enough from all the party.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Great for a quick stop. Close to lots of places.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel personnel very friendly.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para hospedarse y cerca de la playa...
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Eine schöne Unterkunft mitten im Zentrum. Der Strand ist in unmittelbarer Nähe. Sehr gut für Nightlife geeignet.
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muero por volver

El hotel es un muy bueno sobre todo considerando el precio, tiene una vista muy linda a la playa, una terraza con hamacas en donde puedes ver el atardecer y las estrellas. Mi unico problema fue la falta de agua caliente, pero esta a una calle de la playa, es muy limpio y muy agradable. Recomiendo mucho para parejas, y si vas el restaurante Caroma es super recomendable, esta a una cuadra.
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Sara E

Stayed 1 night in Dec 2021
Verified

8/10 Good

Jorge Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Martha

Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Sagrario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Victor

Stayed 3 nights in Jul 2021