My family and I stayed here for 3 nights, the staff is great. Overall we enjoyed the stay, the pool was enough for my kids and the ocean was right there for them. Seems like they are still working on the outdoor/kitchen area? Food is not available at the facility, but there are restaurants near you, your choices are somewhat limited, especially if you’re traveling with kids.
The hotel is in a quiet are away from downtown. One thing you must know, if you travel with more than 4 people, you have to get 2 taxis, doesn’t matter the age (even a baby counts). That made it inconvenient for us to be paying for 2 taxis and limited us from moving around the island to stay within budget. Since the hotel is far from the ferry and downtown, they charge you the higher rate.
We had 2 small issues, it rained one day pretty hard so we had a fairly big leak, water came through one of the cool beam support, making a puddle inside the room.
One night (we traveled with 3 kids) we fell asleep with the tv on, it wasn’t loud or anything but we all fell asleep watching the movie and we had a noise complaint against my room so be conscious of that.
Overall it’s great, depending on what you’re looking for. It was the first time in the island so I didn’t really know how much it was going to cost do activities and stay on budget. It was a great stay for a great price at one of the most beautiful places in Mexico!
