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Hacienda la Catrina Holbox

2.5 star property
Travelers find serenity at this beachside retreat where attentive staff handle every detail, creating a worry-free escape just steps from beautiful shoreline.

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Photo gallery for Hacienda la Catrina Holbox

View from property - Hacienda la Catrina Holbox (Isla Holbox)
Exterior detail - Hacienda la Catrina Holbox (Isla Holbox)
Basic Double Room Single Use, 2 Double Beds - Hacienda la Catrina Holbox (Isla Holbox)
Exterior detail - Hacienda la Catrina Holbox (Isla Holbox)
Exterior detail - Hacienda la Catrina Holbox (Isla Holbox)
Hacienda la Catrina Holbox offers a peaceful getaway near the unspoiled Holbox Beach. Guests start their mornings with complimentary coffee or tea in the lobby, while the knowledgeable concierge team helps craft personalized island adventures worth remembering.

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Kitchen

Room options

View all photos for Basic Double Room Single Use, 2 Double Beds

Room

Basic Double Room Single Use, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Isla Holbox, Hacienda la Catrina Holbox is near the beach. The area's natural beauty can be seen at Holbox Beach and Punta Mosquito Beach. Discover the area's water adventures with kayaking, snorkeling, and windsurfing nearby, or enjoy the great outdoors with ecotours. Visit our Isla Holbox travel guide
Map
Av. Paseo Kua esquina con Calle Sierra, Colonia Centro, Isla Holbox, QROO, 77310

What's nearby

  • An aerial view of a coastal island with clear blue waters, a sandy beach, and scattered buildings.
    Holbox Beach
    5 min walk - 0.3 miles
  • carreton con fruta en una playa paradisiaca con unas letras de colores detras
    Holbox Letters
    5 min walk - 0.3 miles
  • Holbox Church
    5 min walk - 0.3 miles
  • Main Square
    5 min walk - 0.3 miles
  • Holbox Baseball Park
    9 min walk - 0.5 miles

Restaurants

  • Barba Negra
    4 min walk
  • Temoc
    4 min walk
  • LUUMA
    3 min walk
  • Roots
    3 min walk
  • capriccio café
    4 min walk

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  • Air conditioning
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Property amenities

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Is Hacienda la Catrina Holbox pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hacienda la Catrina Holbox?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hacienda la Catrina Holbox?

Check-out is at noon.

Does Hacienda la Catrina Holbox provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A per person fee applies.

Where is Hacienda la Catrina Holbox located?

Situated near the beach, this hotel is within a 5-minute walk of Holbox Church and Holbox Beach. Main Square and Yum Balam Nature Reserve are just steps away.

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Reviews

Hacienda la Catrina Holbox Reviews

6.6

6.8

Cleanliness

6.6

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 6 out of 22 reviews

Reviews

Verified

2/10 Terrible

Angie

Disliked: Staff & service
They are CLOSED! THEY NEVER RESPONDED TO EMAILS FROM EXPEDIA OR MYSELF. DO NOT BOOK!!!
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuy agradecido y gratamente sorprendido

Llegamos a la dirección del Hotel y no existía!! Pero... Un ejecutivo de Hoteles. Com me asesoró excelentemente bien y nos hospedó rápidamente en un hotel cercano que era mucho más caro... Y Hoteles. Com cubrió la diferencia del Costo!!! Muy muy agradecido y satisfecho con la atención y servicio de Hoteles. Com Gracias
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel does not exist. Do NOT make a reservation!

This hotel does not exist! Este hotel no existe!
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porquería de aplicación y de hotel

El hotel ya no existe!! Estuvimos todo el día buscando estancia para 9 personas en temporada alta y dos perros ... perdimos nuestro único día en holbox por culpa de ustedes y su hotel fantasma. Esa reserva se hizo hace más de un mes y el hotel dejó de funcionar con ese nombre desde hace dos según los nuevos dueños !
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Mimi

Disliked: Staff & service
Frühstück war nicht wirklich gut, alles kostet extra, Brot war nicht mal frisch, Kaffee war braunes Wasser, Die Anlage ist ganz schön, bunt und die Hunde vor Ort mega süß
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort

Här finns allt man behöver!

Bra läge, ca tio minuter att gå till stranden och till centrum. Wi-fi fungerade oftast bra. Bra med kyl på rummet men tyvärr lät det väldigt högt. Bra AC. Lite tråkiga rum med damm under hyllorna, bra med innätad uteplats men känns lite trist att sitta där. Gick bra att betala med kort vid ankomst. Synd med två sängar som man inte kan flytta ihop. Vi sov två i en men det blev lite trångt. Mjuk och skön säng. Svårt att få ut pengar på ön så ta med pesos! Frukosten var inte bra med torrt bröd som värmdes upp om igen och bara jordnötssmör till pålägg. Vi hade med yoghurt och eget pålägg till frukosten det funkade bra. Man kan lägga till extra för att få äggrätter.
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal en general del hotel espléndidos la señora súper amable...
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Marino

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel caro en muy malas condiciones. Llegan al extremo de no poner jabón de baño en las habitaciones. Y aunque ofrecen el desayuno es miserable.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está aproximadamente a dos kilómetros de la playa

Aproximadamente a 2 km de la playa y a un kilómetro del centro
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y cómodo
Stayed 1 night in Aug 2018
Verified

8/10 Good

erendira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel agradable

Es un hotel rústico con lo necesario para estar contento.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

Rustic friendly accommodation, king size and single bed ensuite.Sitting area outside bedroom had mosquito netting so could sit out in evening if needed. Fridge in bedroom useful.A/C used at night.Breakfast taken with agreement at neighbouring hotel... great continental breakfast of meat/ cheese/ cereals/ juices/ fruit/breads/ croissants/coffee etc.Hacienda La Catrina was building a outdoor restaurant area at front of hotel so this may serve breakfast in the future.....Handy to Downtown, beach and ferry.... all five mins walk away. We will be back!!!
Verified

6/10 Okay

Erika

Disliked: Property conditions & facilities
El hotel, en realidad está conformado solo de unas cuantas habitaciones, quizá 5, se encuentra en remodelación en la pequeña parte del frente, habitaciones muy modestas, pero que cumplen su función de solo dormir y bañarse en ellas; alejado un poco del centro, pero a solo a unas 5 cuadras de la playa, céntrico para llegar del ferri que te lleva a holbox. El desayuno continental no lo ofrecen ahí, pues en realidad no hay lugar más que las 5 habitaciones y una al frente que es donde te atienden al llegar, lo brindan en un hotel que está cerca del lugar, al cual no asistimos.
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo disfrutamos !!!!

Nos la pasamos muy bien. El hotel buen ubicado prácticamente nuevo. Fue una buena estancia.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bueno

El hotel muy bonito, muy limpio y super centrico. Bastante recomendable!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

ANDREA DEL CARMEN

Disliked: Staff & service, property conditions & facilities, room comfort

PÉSIMA HABITACIÓN Y SERVICIO

EL PRECIO ES DEMASIADO CARO PARA LO QUE OFRECÍAN, ES UNA CASA Y CUARTO CON UNA PUERTA DETERIORADA, "EL DESAYUNO" QUE OFRECÍAN HASTA LAS 8 A.M., LA DUEÑA/RECEPCIONISTA TARDÓ AL MENOS 30MIN EN COBRAR LA HABITACIÓN, ESO DESPUÉS DE QUE ESTUVIMOS TOCANDO COMO MEDIA HORA EN LA PUERTA. APARTE SE METIÓ A LA HABITACIÓN SIN NUESTRO CONSENTIMIENTO. ESTO LO DIGO PORQUE ESTANDO EN HOLBOX ENCONTRÉ UN HOTEL AL MISMO PRECIO, CON VISTA AL MAR, PLAYA, ALBERCA, SERVICIO DE RESTAURANTE . EN EL CORREO QUE ENVIÉ ANTERIORMENTE HASTA ME DIJO QUE ERA UNA GROSERA; YO NO CONTRATO UN SERVICIO PARA QUE SI NO LE CAÍ BIEN AL QUE ME ATIENDE EN EL HOTEL ME RESPONDA DE ESA MANERA. ES LA ÚLTIMA VEZ QUE HAGO UNA RESERVA EN ESTE MEDIO, SOLO LO HICE POR TANTA PUBLICIDAD QUE HACEN PERO FUE UNA EXPERIENCIA MUY MALA.
Stayed 1 night in Feb 2018
Verified

8/10 Good

carlos

Liked: Staff & service

Está en buena ubicación

Buena atención y está en buena ubicación. Además de que la isla está pequeña puedes visitar todo , comodo *
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysigt och familjärt.

Vi har bott här nu i fyra nätter och det känns lite vemodigt att åka vidare. Det tog ett tag innan jag vande mig vi standarden som var helt ok. Personalen är vänlig. Ägarinnan talar engelska och det var skönt så jag som icke spansktalande kunde kommunicera med personalen som för övrigt är jättetrevliga! Trycket i duschen är lite lågt men inget som inte är hanterbar. Bra med varmvatten. Vi hade wi-fi under hela vistelsen även om det var lite långsamt ibland. Helt ok enligt oss! Det fanns hängmattor utanför hotellet och det uppskattades mycket av barnen. Vi är mycket nöjda med vår vistelse här och tackar ödmjukast för gästvänligheten.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble!!

Inclemente!!
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2018
Verified

6/10 Okay

Gloria

Disliked: Staff & service, property conditions & facilities, room comfort