Hotel Casa HX - Adults Only

3.5 star property
Travelers can soak up the sun on rooftop loungers by the pool or borrow bikes to explore the coastal surroundings at this adults-only retreat

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Photo gallery for Hotel Casa HX - Adults Only

Front of property - Hotel Casa HX - Adults Only (Isla Holbox)
Property video
Living area - Hotel Casa HX - Adults Only (Isla Holbox)
Rooftop terrace - Hotel Casa HX - Adults Only (Isla Holbox)
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers - Hotel Casa HX - Adults Only (Isla Holbox)
Hotel Casa HX - Adults Only offers a peaceful coastal getaway with a rooftop pool and sun loungers. Enjoy spa treatments or breakfast at Roof Top HX with ocean views. Multilingual staff and bike rentals earn positive reviews from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Egyptian cotton linens
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Isla Holbox, Hotel Casa HX - Adults Only is in a national park and near the beach. Holbox Church and El Cuyo Lighthouse are local landmarks, and the area's natural beauty can be seen at Holbox Beach and Yum Balam Nature Reserve. Spend some time exploring the area's activities, including whale-watching.
Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 5 min walk - 0.3 miles
  • Punta Coco Beach - 5 min walk - 0.3 miles
  • Punta Coco - 6 min walk - 0.4 miles
  • Holbox Beach - 10 min walk - 0.6 miles
  • Holbox Baseball Park - 19 min walk - 1.1 miles

Restaurants

  • ‪La Cabane - ‬9 min walk
  • ‪Complemento Cafe - ‬3 min drive
  • ‪Café del Mar - ‬13 min walk
  • ‪Casa Nostra Terraza - ‬4 min drive
  • ‪Santos Fuegos - ‬15 min walk

About this property

Hotel Casa HX - Adults Only

Hotel remodeled in 2022 and located near Holbox Beach
Consider a stay at Hotel Casa HX - Adults Only and take advantage of free continental breakfast, a poolside bar, and a rooftop terrace. Treat yourself to spa services, such as a sports massage or a facial. The on-site restaurant, Roof Top HX, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Smoke-free premises, wedding services, and multilingual staff
  • A front-desk safe, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Does Hotel Casa HX - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Casa HX - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Casa HX - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Casa HX - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa HX - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–7:00 PM on request. A fee of USD 250 per vehicle applies.

Where is Hotel Casa HX - Adults Only located?

Situated by the ocean, this hotel is within a 15-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 10 minutes.

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Reviews

Hotel Casa HX - Adults Only Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 177 out of 219 reviews
Rating 8 - Good. 27 out of 219 reviews
Rating 6 - Okay. 6 out of 219 reviews
Rating 4 - Poor. 5 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, beautiful garden, great location near the beach with bioluminescense. Wonderful night walk to this beach offered by very friendly staff member, who spoke perfect English and told us many interesting things. The hotel staff also helped us to organize a kayak tour and book a taxi - thank you! The only thing I didn't like was the receptionist adding a tip to our restaurant bill without asking us if and how much we would like to tip and without even informing us about it - I suddenly noticed the amount he was charging was not what we were expecting... Tips are fine, but I definately prefer to decide about them on my own. Apart from this detail, we had a great stay and will be happy to come back in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property surpassed my expectaions. The consierge was more than helpful! Went out pf her way to give me dining recommendations and places to go for drinks. Helped with transportaion rentals amd taxi rides as well. Place was clean and well kept. Restaurant was also very good! The only draw back is its about a 25 minute walk from Centro.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a short walking distance to the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Stayed 5 nights in Jun 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic great staff
Stayed 11 nights in Jan 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Could not ask for better staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
Stayed 11 nights in Aug 2024

10/10 Excellent

Colinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence! The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and relax, breakfast had a different option every morning, and delicious. Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
Stayed 4 nights in Jun 2023

10/10 Excellent

Tania Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful. Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details. Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.
Stayed 9 nights in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
Stayed 5 nights in Dec 2023

10/10 Excellent

Breici

Liked: Cleanliness, staff & service, property conditions & facilities
We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.
Stayed 6 nights in Jul 2023

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
Stayed 3 nights in Oct 2023

4/10 Poor

Christina

Liked: Cleanliness, property conditions & facilities
While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu
Stayed 1 night in Nov 2025

10/10 Excellent

D v

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely few days at Hotel Casa HX. The staff were great and the location was perfect for us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Staff, room, food and the ocean, Thank you
Stayed 7 nights in Sep 2025

10/10 Excellent

Denise calderon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel

this was absolutely one of the best hotels I’ve ever been with. I love the experience at whole Bosch since I came in with reception even before I had an issue with the date and the receptionist was able to change them to the correct dates even after hotels.com did not want to do it. All of the staff is super wonderful super friendly. I love it and I can’t wait to go back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to both beaches and fantastic staff.
Stayed 5 nights in Jul 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Food and relaxing atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from the center of town. We enjoyed our stay!
Stayed 2 nights in Dec 2023