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Ana y Jose Holbox Hotel & Beach Club

4.5 star property

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Photo gallery for Ana y Jose Holbox Hotel & Beach Club

Beach bar - Ana y Jose Holbox Hotel & Beach Club (Isla Holbox)
Rooftop terrace - Ana y Jose Holbox Hotel & Beach Club (Isla Holbox)
Deluxe Room, Ocean View | Premium bedding, free minibar, in-room safe, individually decorated - Ana y Jose Holbox Hotel & Beach Club (Isla Holbox)
3 outdoor pools, pool umbrellas, sun loungers - Ana y Jose Holbox Hotel & Beach Club (Isla Holbox)
Reception - Ana y Jose Holbox Hotel & Beach Club (Isla Holbox)
At Ana y Jose Holbox Hotel & Beach Club, you can look forward to free continental breakfast, 3 poolside bars, and a swim-up bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and a beach bar. Treat yourself to spa services, such as a body scrub, a massage, or aromatherapy. The on-site Mexican cuisine restaurant, Ana’s Kitchen, features pool views. Enjoy onsite activities like volleyball, hiking/biking, and snorkeling. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a free daily manager's reception and a rooftop terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, free minibar, in-room safe, individually decorated

Master Suite

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bamboo

Bamboo | Premium bedding, free minibar, in-room safe, individually decorated

Bamboo

  • Beach view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Isla Holbox, Ana y Jose Holbox Hotel & Beach Club is in the entertainment district and on the beach. Holbox Church and El Cuyo Lighthouse are local landmarks, and the area's natural beauty can be seen at Holbox Beach and Yum Balam Nature Reserve. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby. Visit our Isla Holbox travel guide
Map
Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310

What's nearby

  • Isla Holbox is a perfect place to disconnect because the WiFi doesn’t work! Finally was able to catch up on a few books.....and this view was perfect! #LifeAtExpedia
    Holbox Beach
    8 min walk - 0.5 miles
  • Panoramic aerial view of Punta Cocos on the island of Isla Holbox
    Punta Coco
    11 min walk - 0.6 miles
  • Bioluminescence Beach
    10 min walk - 0.6 miles
  • Punta Coco Beach
    10 min walk - 0.6 miles
  • Holbox Baseball Park
    18 min walk - 1.0 mile

Restaurants

  • Complemento Cafe
    3 min drive
  • Quartieri Holbox
    3 min drive
  • the hot corner's bar
    4 min drive
  • La Cabane
    8 min walk
  • Café del Mar
    12 min walk

About this property

Ana y Jose Holbox Hotel & Beach Club

Luxury family-friendly hotel near Holbox Beach
At Ana y Jose Holbox Hotel & Beach Club, you can look forward to free continental breakfast, 3 poolside bars, and a swim-up bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and a beach bar. Treat yourself to spa services, such as a body scrub, a massage, or aromatherapy. The on-site Mexican cuisine restaurant, Ana’s Kitchen, features pool views. Enjoy onsite activities like volleyball, hiking/biking, and snorkeling. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
Additional perks include:
  • 3 outdoor pools along with sun loungers, pool umbrellas, and a lifeguard on site
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Games, outdoor furniture, and water sports equipment
  • A porter/bellhop, karaoke, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, highchairs, and coffee/tea makers

All inclusive details

All-inclusive room rates at Ana y Jose Holbox Hotel & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

Bartending

Entertainment

Onsite entertainment and activities

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 11:00 AM to 6:00 PM at scheduled times and on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen
  • Arena Bar
  • Miel de Luna Rooftop

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Designer stores
  • Free beach club
  • Games
  • Hiking/biking trails
  • Karaoke
  • Snorkeling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a one-time cleaning fee of USD 19
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 199 (from 4 to 14 years old)
  • Pet fee: USD 40 per pet, per night plus USD 19 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 47
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Y Jose Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel
Ana y Jose Hotel Beach Club Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel Isla Holbox

Frequently asked questions

Does Ana y Jose Holbox Hotel & Beach Club have a pool?

Yes, this property has 3 outdoor pools.

Is Ana y Jose Holbox Hotel & Beach Club pet-friendly?

Yes, Ana y Jose Holbox Hotel & Beach Club allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 40 per pet, per night. A cleaning fee of USD 19 also applies. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at Ana y Jose Holbox Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ana y Jose Holbox Hotel & Beach Club?

Check-out is at noon.

Does Ana y Jose Holbox Hotel & Beach Club provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 11:00 AM–6:00 PM on request. A fee of USD 200 per person applies.

Are there all-inclusive benefits at Ana y Jose Holbox Hotel & Beach Club?

Some rate plans available at this property are all-inclusive.

Where is Ana y Jose Holbox Hotel & Beach Club located?

Located in Isla Holbox, this beachfront hotel is in the entertainment district and within a 10-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 15 minutes.

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Reviews

Ana y Jose Holbox Hotel & Beach Club Reviews

8.6

Excellent

9.4

Cleanliness

8.4

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 2 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

Reviews

Verified

10/10 Excellent

Maria Carmen

Staff were all friendly.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great a little far from everything but staff was wonderful. Gave a 3 star due to distance and weather was not great had to eat dinner in our room for 2 nights due to restaurant being outdoors. Beautiful resort though.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laini

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve. I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests. - Service was extremely slow, with a single drink order often taking 45mins-1hr. - There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week. - The shower dividers are to short causing excess water in the bathroom every shower. - No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night. - There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining. - Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox. This place has great potential if they can keep improving to offer a better value service.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Josef

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff was very courteous, A few more sun chairs on the beach for hotel guests would have been nice.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Marcos Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but food and drinks are way over price on the property.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana y Jose was simply amazing. From the ocean view from my room to the wonderful staff, it was easy, relaxed and beautiful. The staff is wonderful. Attentive and very warm. Everyone is there to ensure that you have a great time. Food, drinks, and beach facilities are all great. The beach front itself had no seaweed and was very well taken care of. Also, make sure to head to the pool on the roof. Amazing views! Rooms were nice, clean and AC was blasting. No complaints! Ocean view room is definitely worth it. Cant wait to return asap! Thanks for such a great time! xx
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Fan

Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Ingrid

I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Zuriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, volvería a ir
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Sarvi

Liked: Property conditions & facilities
Disliked: Amenities
Book this hotel with caution. We stayed here for nine days, and every single day, we encountered an issue. The service at this hotel is 5 out of 10.Unfortunately, the hotel overall rates a 6 out of 10. Each day, I was disappointed with the hotel, particularly in terms of service and amenities.The aesthetics of this hotel are beautiful, and the beachfront is stunning. The servers are all great and doing their best but being managed poorly.“Breakfast is included,” except it actually isn’t. Only certain items are included, and even fresh-pressed juice is not part of it.I booked this hotel because they offered free breakfast. They claim the rooftop pool has full service, but that is incorrect. There were never any towels available up there, and the servers didn’t come by. After waiting 20 to 30 minutes, I had to go down to the beach and grab my own towels. I requested service, but no one came. The towels never smelled fresh; they smelled like fried food. The water in the shower was never hot enough. There were flies everywhere, and the hotel did nothing about them. This is a luxury hotel, and having flies buzzing around is not indicative of luxury. Every restaurant we visited in town made sure we weren’t bothered by them. This hotel did nothing about it. Lack of sun chairs, the layout of the rooms also makes no sense the closet is too small and there are no dressers in the room but there are two large tables one for office work the other one not sure what for! Hope this helps
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

DIANA MARICELA ARGOTE

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue más que perfecto, las atenciones, hospitalidad, vistas hermosas, comida deliciosa, calidad en el Servicio. Sugiero, que tengan bicicletas para uso de los huéspedes sin costo… ya que está retirado de todo.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lucero Morales

Las instalaciones muy lindas, todo está muy nuevo, los alimentos excelentes, la pizza de langosta 10/10 , es caro pero el sabor de todo muy bueno, el desayuno incluid, excelente, lo único malo fue la habitación que me tocó, había mucho ruido de unas máquinas a cada rato, prendían y apagaban, total que te despertaba a media noche y en la madrugada, me tocó la habitación 106 cerca de la recepción, todo era lindo menos el ruido de esas máquinas y como se oye todo en esa habitación, a las 6am empezaba el ruido del personal.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable séjour. Rarement vu aussi complet comme service/aimabilité/confort/beauté/déjeuner/propr’eté
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jannik

Liked: Cleanliness, amenities, property conditions & facilities
Tolles und sehr sauberes Zimmer sowie eine geschmackvoll gestaltete, sehr besondere Anlage. Der Strand vor der Tür ist super und durch die vielen Liegen und Sitzsäcke ist es auch sehr convenient, diesen zu nutzen. Die Dachterrasse und der Pool dort sind unglaublich und man hat die Chance auf atemberaubende Sonnenuntergänge. Die Lage fanden auch top, obwohl (oder auch gerade weil) man nicht direkt im Zentrum ist. Man hat einen schönen Strand (viel schöner als die direkt im Zentrum) und ist trotzdem fussläufig (20 Minuten etwa) oder mit dem Rad (5-10 Minuten) recht schnell bei vielen netten Restaurants oder auch im Stadtzentrum. Die vielen negativen Kommentare zum Frühstück, den Fliegen etc. können wir nicht nachvollziehen. Das Frühstück war sehr vielseitig und lecker und es gab die üblichen Ventilatoren gegen die Fliegen. Auch haben wir nie länger als gewöhnlich auf irgendetwas gewartet, obwohl das Hotel voll war.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Mara

El hotel es muy bonito y
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Felix

Unser Aufenthalt im Ana y Jose war insgesamt okay, aber leider nicht so gut, wie es die Fotos und Beschreibungen erwarten ließen. Das Hotel ist preislich relativ günstig, was positiv ist, dennoch gab es einige Punkte, die den Gesamteindruck deutlich getrübt haben. Besonders störend war, dass selbst beim inkludierten Frühstück aktiv Trinkgeld eingefordert wurde. Auch nach jedem bestellten Cocktail wurde erneut nach Trinkgeld gefragt. Dadurch entstand schnell das Gefühl, dass die Freundlichkeit des Personals weniger authentisch und eher trinkgeldgetrieben war – für uns ziemlich unangenehm und definitiv kein entspannter Start in den Tag. Die Zimmer waren insgesamt relativ normal – schlicht, sauber und ausreichend für einen kurzen Aufenthalt. Allerdings fehlten einige praktische Details: • Die Badezimmertür benötigt dringend einen Griff, da sie sich nur umständlich öffnen und schließen lässt. • Wäscheleinen für nasse Badekleidung wären sehr hilfreich, gibt es aber nicht. • Hängematten – auf Holbox vielerorts üblich – fehlen komplett. • Die Handtücher werden sehr selten gewechselt, was grundsätzlich nachhaltig ist, aber sie sind so dünn, dass sie kaum trocknen und danach schnell unangenehm riechen. Ein weiterer deutlicher Negativpunkt waren die vielen Fliegen beim Frühstück. Gefühlt etwa 20 Fliegen an jedem Tisch, ohne dass das Hotel irgendwelche Maßnahmen dagegen ergriffen hätte. Ventilatoren oder einfache Abwehrlösungen hätten hier schon viel bewirken können. Dazu kam, da
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Pedro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Normalmente no hago reseñas, pero en esta ocasión siento la obligación de compartir mi experiencia para evitar que otros pasen por lo mismo. El hotel, en general, está bien, pero mi calificación baja se debe a tres puntos críticos: 1. Ubicación: Está lejos de todo. Para cualquier salida hay que tomar taxi y cada recorrido cuesta $200 MXN, así que una simple ida a cenar termina siendo $400 extra. 2. Servicio muy lento: En el restaurante y en general. Hay suficiente personal, pero la supervisión es claramente deficiente. 3. Problemas serios con insectos: • Moscas: En el restaurante y la playa es casi imposible estar por la cantidad. Desayunando puedes tener 50 moscas encima. Esto se solucionaría fácilmente con ventiladores, velas anti-insectos o trampas, opciones económicas y disponibles en línea. • Mosquitos (Chaquistes): Una tarde, viendo el atardecer, terminé con más de 400 piquetes. Esta especie es muy pequeña y no sientes la picadura, pero al día siguiente es terrible. No fumigan ni advierten al huésped de esta situación. Por estas razones, yo no regresaría a este hotel.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aux petits soins, chambre fabuleuse
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities
Excelente hotel con un servicio maravilloso, todos los empleados sonrientes, atentos y listo para hacer de la estancia la mejor experiencia.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est neuf et propre. Avec un personnel de qualité et très très serviable. Merci beaucoup à Fernando et son équipe 😁. On a toujours une magnifique vue sur la plage que ce soit dans la chambre, le restaurant ou la piscine à renversement sur le toit. La cuisine du restaurant est excellente. Juste le déjeuner compris vallait le prix de la chambre 😉. On retournerais à cet hôtel sans hésiter.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joya de lugar, la comida súper deli, el rooftop con su alberca Infinitum está espectacular y más aún para ver desde ahí los atardeceres. Buen spot para desconectarte y relajarte de principio a fin. Además es pet friendly (eso sí, para perros pequeños). Lugar fav de la Isla
Stayed 1 night in Sep 2025