Isebania Vacations

The entrance of the hotel had a funny odor especially near the food court.

It was a group of us that went, and the only real downside of this place was that the two rooms that we booked were so far away from each other… like, floor 8 and floor 28. They were the same type of room and under the same name. Disappointed that they wouldn’t even try to accommodate. But the pools were amazing and the rooms were comfortable. Would recommend to others.

The overall stay was satisfactory, but there was a notable issue with the room. The bed was not made, and the room was not cleaned for the next day. This lack of housekeeping services was a significant concern.

The “wildcard” room option was terrible. The put me in a room by the elevator and I don’t think the room had been used in a while. It also wasn’t cleaned well at all. Hair in the tub, on the floor and the lotion had a white ring around the base of it like it was partially used and left. The mirror was dirty. It just wasn’t cleaned well. Then we got moved to a different room that was supposed to be an upgrade because of the inconvenience to the fact they couldn’t move us after the first night and it was not an upgrade. Same kind of room. Just got a 50 dollar food credit. Not a good experience at all!

Check in was bad

Close to the sphere.