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TUI BLUE The Haven Ipoh

5.0 star property
Lakefront hotel with a fitness center and a sauna

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Photo gallery for TUI BLUE The Haven Ipoh

Front of property - evening/night
Point of interest
Point of interest
Point of interest
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 3 Bedroom Grand Deluxe Suite Lakeview

3 Bedroom Grand Deluxe Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Grand Deluxe Suite Lakeview

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
3 bedrooms
Hair dryer
  • 155 sq m
  • Lake view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Executive Suite Lakeview

3 Bedroom Executive Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Executive Suite Lakeview

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
3 bedrooms
Hair dryer
  • 143 sq m
  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for 3 Bedroom Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Lakeview

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
3 bedrooms
Hair dryer
  • 110 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Deluxe Suite Horizon View

2 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

2 Bedroom Deluxe Suite Horizon View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Deluxe Suite Horizon View

3 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Horizon View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
3 bedrooms
Hair dryer
  • 90 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite Lakeview

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 3 min drive - 1.5 miles
  • Kinta City Shopping Centre - 8 min drive - 4.1 miles
  • Perak Stadium - 11 min drive - 5.2 miles
  • Ipoh Parade - 13 min drive - 6.4 miles
  • Concubine Lane - 15 min drive - 7.1 miles

Getting around

  • Ipoh Railway Station - 12 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive

Restaurants

  • ‪The Haven Resort Hotel Ipoh All Suites - ‬8 min walk
  • ‪The Premiere @ The Haven Resort Hotel, Ipoh - ‬10 min walk
  • ‪Restaurant Di Nijam - ‬12 min walk
  • ‪Cuisines @ The Haven Resort Hotel, Ipoh - All Suites - ‬7 min walk
  • ‪Pomelo, The - ‬4 min drive

About this property

TUI BLUE The Haven Ipoh

Luxury family-friendly hotel near Ipoh Parade
Located close to Kinta City Shopping Centre and Perak Tong Cave Temple, TUI BLUE The Haven Ipoh provides a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body wrap, or a body scrub. The on-site international cuisine restaurant, The Cuisines, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • An electric car charging station, express check-out, and multilingual staff
Room features
All 150 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • 43-inch LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and separate dining areas

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Cuisines

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; go to: [Tower Banyan Lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Haven Ipoh
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
TUI BLUE The Haven Ipoh Ipoh
TUI BLUE The Haven Ipoh Hotel
The Haven All Suite Resort Ipoh
TUI BLUE The Haven Ipoh Hotel Ipoh
The Haven Resort Hotel Ipoh All Suites

Frequently asked questions

Does TUI BLUE The Haven Ipoh have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is TUI BLUE The Haven Ipoh pet-friendly?

No, pets are not allowed at this property.

How much is parking at TUI BLUE The Haven Ipoh?

Self parking is free at this property.

What time is check-in at TUI BLUE The Haven Ipoh?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at TUI BLUE The Haven Ipoh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does TUI BLUE The Haven Ipoh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6 PM on request. A fee of MYR 100 per vehicle applies.

Where is TUI BLUE The Haven Ipoh located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Kinta City Shopping Centre, Perak Tong Cave Temple, and Ipoh Parade. Tanjung Tualang Tin Dredge No. 5 is 23.2 mi (37.3 km) away.

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TUI BLUE The Haven Ipoh Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 507 reviews
Rating 8 - Good. 196 out of 507 reviews
Rating 6 - Okay. 51 out of 507 reviews
Rating 4 - Poor. 15 out of 507 reviews
Rating 2 - Terrible. 3 out of 507 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Staff & service
The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyanta

Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Great pool and views.
Stayed 3 nights in Nov 2023

8/10 Good

CHIH CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast!
Stayed 3 nights in Jun 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023

10/10 Excellent

Ahmad Shukry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024

10/10 Excellent

LOO JIUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.

10/10 Excellent

Vicniswaran

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, knowledgeable and very accommodating.
Stayed 2 nights in Apr 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tasrifah bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023

10/10 Excellent

Lydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious unit, serene environment
Stayed 2 nights in Feb 2023

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Looks amazing!
Stayed 1 night in Aug 2023

10/10 Excellent

Khoo

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023

8/10 Good

Jeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lih Yng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice but the area and car park is dark at night. Wish there are more lights.
Stayed 1 night in Sep 2022

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only.
Stayed 3 nights in Mar 2023

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is the Haven a Heaven's stay?

Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Disliked: Staff & service

Significant drop in standard

I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
Stayed 4 nights in Oct 2022

6/10 Okay

Sook Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
It is overall ok .. I expected the bedrooms to be bigger and the second bathroom is very small with no hair dryer .. there is no plates to be found.. there is a stove but no pots and pans , so not sure what it is for. There is no hand soap either. Although no major complaints, the place is very average and no wow factor, not likely to return.
Stayed 2 nights in Nov 2023

4/10 Poor

Dione

Liked: Staff & service
Disliked: Property conditions & facilities
Couldn’t find our booking. We ended up getting a room that looked like it hasn’t been cleaned properly. Dust on fixtures and black mould in shower. Hot and cold water machine didn’t work. No washing up liquid, incomplete set of kitchen ware.
Stayed 2 nights in Jan 2023

4/10 Poor

paulie

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 or 5 star hotel . It is over rated. I give 3 star only . I booked a 3 bedroom, 3 bathrooms suite with the kitchen for 5 persons . It has only 4 plates & 4 cups provided . No utensils, no pot , no pan. Overall I won’t say the unit is cleaned . The quality of the care products do not meet the 4 star hotel standard. The water not hot enough and we cannot adjust it. Very disappointed
Stayed 2 nights in Nov 2023