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The Banjaran Hotsprings Retreat

5.0 star property
Adults-only hotel with 2 restaurants and a full-service spa

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Photo gallery for The Banjaran Hotsprings Retreat

Interior
View from room
2 restaurants, breakfast served
Grand Garden Villa (No Child Allowed) | Premium bedding, down comforters, minibar, in-room safe
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

Highlights

Patio
Yard
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 261.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Water Villa (No Child Allowed)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • Water view
  • 155 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed) | Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

Highlights

Balcony
Yard
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Lake view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

Highlights

Patio
Yard
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
HDTV
  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Water Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 7 min walk - 0.4 miles
  • Kinta City Shopping Centre - 7 min drive - 3.3 miles
  • Perak Stadium - 10 min drive - 5.2 miles
  • Ipoh Parade - 12 min drive - 7.1 miles
  • Concubine Lane - 14 min drive - 7.1 miles

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • ‪Restaurant Di Nijam - ‬14 min walk
  • ‪Qayyum Cafe - ‬8 min walk
  • ‪Garden Terrace - ‬12 min walk
  • ‪Pomelo, The - ‬4 min walk
  • ‪Restoran Sajian Sazlee - ‬10 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel near Ipoh Parade
A terrace, shopping on site, and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in a manicure/pedicure, a massage, and a body scrub at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A free theme park shuttle, hot springs on site, and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Banjaran Hotsprings Retreat offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private yards, coffee/tea makers, and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Check-out is at noon. Late check-out is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is within 6 mi (10 km) of GoChin Tambun Pomelo Agro Farm, Kinta City Shopping Centre, and Ipoh Night Market. Geological Museum and Royal Perak Golf Club are also within 6 mi (10 km).

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The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 396 reviews
Rating 8 - Good. 68 out of 396 reviews
Rating 6 - Okay. 7 out of 396 reviews
Rating 4 - Poor. 6 out of 396 reviews
Rating 2 - Terrible. 1 out of 396 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel!
Stayed 2 nights in May 2025

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best resort in Malaysia. Room is very clean and new. I strongly recommend to have dinner at Jeff’s Cellar.
Room have own hot spring bath and pool.
Stayed 1 night in May 2025

10/10 Excellent

SungJoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay. Room was very clean, comfortable, well serviced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wee Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relax with the hot spring and room super nice. However the gym equipment abit old , need maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Stayed 1 night in Sep 2024

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024

8/10 Good

Mohamad Rafiei Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024

10/10 Excellent

Tasneem Zohura

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel we’ve ever stayed at. The best staff and best amenities!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and amazing resort

Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Saidah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

weng kee

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

CHEE WAI

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
Stayed 1 night in Jul 2022

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.

10/10 Excellent

Sue-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely getaway

We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Stayed 2 nights in Mar 2024

4/10 Poor

CheauJen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, exclusive.
Stayed 1 night in Oct 2022

10/10 Excellent

Andrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

Pai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Jan 2023