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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property
Travelers find a tranquil retreat with spa treatments near prime shopping areas - the perfect balance of relaxation and convenience

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Exterior - Inverness Palace Hotel & Spa, WorldHotel Distinctive (Inverness)
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Cafe - Inverness Palace Hotel & Spa, WorldHotel Distinctive (Inverness)
Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board - Inverness Palace Hotel & Spa, WorldHotel Distinctive (Inverness)
Indoor pool - Inverness Palace Hotel & Spa, WorldHotel Distinctive (Inverness)
In Inverness City Centre near the historic castle, Best Western Inverness Palace Hotel & Spa offers an eco-certified upscale experience. Guests rejuvenate with treatments at Sleeping Beauty Spa while appreciating practical amenities like free self parking and a computer station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (View)

Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking (View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking (View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

About the neighborhood

Located on the riverwalk, Inverness Palace Hotel & Spa, WorldHotel Distinctive is in Inverness City Centre, a neighborhood in Inverness with great shopping. The area's natural beauty can be seen at Merkinch Local Nature Reserve and Merkinch Local Nature Reserve, while Eden Court Theatre and Inverness Museum and Art Gallery are cultural highlights. Inverness Botanic Gardens and Inverness Leisure are also worth visiting. Visit our Inverness travel guide
Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Castle
    Inverness Castle
    2 min walk - 0.1 miles
  • Inverness Cathedral
    Inverness Cathedral
    3 min walk - 0.2 miles
  • HDTCMN The Eastgate shopping centre in Inverness in the Highland Reigon of Scotland. SCO 11,266.
    Eastgate Shopping Centre
    4 min walk - 0.3 miles
  • EAX2E1 dh Victorian market INVERNESS INVERNESSSHIRE Interior of old shopping mall shops. Image shot 2014. Exact date unknown.
    Victorian Market
    4 min walk - 0.3 miles
  • Inverness Visit Scotland Information Centre
    3 min walk - 0.2 miles

Getting around

  • Inverness Station
    11 min walk
  • Inverness (INV)
    22 min drive

Restaurants

  • McDonald's
    4 min walk
  • Xoko
    4 min walk
  • Johnny Foxes
    2 min walk
  • Number 27
    5 min walk
  • The Castle Tavern
    7 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

Upscale hotel near Inverness Castle
You can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at Inverness Palace Hotel & Spa, WorldHotel Distinctive. Indulge in a body scrub, aromatherapy, and a manicure/pedicure at The Pretty Woman Spa, the onsite spa. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a water dispenser, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 110 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED light bulbs, baby baths, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in the Green Tourism Program and REST, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Inverness Palace Hotel & Spa, WorldHotel Distinctive pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

Check-out is at 11 AM.

Where is Inverness Palace Hotel & Spa, WorldHotel Distinctive located?

Located in Inverness City Centre, this spa hotel is steps from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within 5 minutes. Inverness Station is 11 minutes by foot.

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Reviews

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, great staff. Good selection of food for breakfast and in the brasserie.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

maressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, comfy bed and brilliant breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Excellent hotel in a fantastic location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel on our Scottish travels. Room was spacious, clean and comfortable. My wife who is not very mobile found movement around the hotel excellent for her needs and staff helped in ensuring diable parking available Dinner and breakfast service and food choices also excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Lovely room, helpful staff, amazing facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was comfortable and breakfast was spot on
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful friendly staff
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Fine. Decent, clean rooms. Their “spa/gym/pool” is basically a seperate membership they sell to locals. Its relatively small and gym, pool, saunas are always packed because of this. Makes it super frustrating as a hotel guest because you have to be prepared to wait for all facillities on all these others who dominate the facility rather than just hotel guests.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very helpful staff lovely coffee and wine in the bar. Will visit again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff at restaurant were lovely especially the young guy who was doing accountancy at Aberdeen University .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modernised hotel great location friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness
Wonderful location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
As always great place to stay. Clean tidy great staff and service
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were very helpful. Car park was full so we were given a pass for a close by alternative.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and comfy.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with a castle view

Absolutely lovely hotel in a great location. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay in this hotel. The room was very clean and well appointed. The front desk staff were very friendly and accommodating. The location was superb for exploring the City. Wouldn’t hesitate to recommend!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Clare

Liked: Amenities
A very comfortable and clean hotel, ideally located for central Inverness and beautifully decorated for Christmas when we stayed. The leisure facilities were much appreciated and staff throughout the venue are friendly and helpful,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

A staff member in the bar area Atena I think her name was !! So helpful and happy great worker.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Very convenient to shops and restaurants
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with our stay . We had dinner at the restaurant there one night and it was very good . Also they were so kind when they had to get into the room for a repair. They went above and beyond to be considerate. We loved the view of the castle from our room also.
Stayed 1 night in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Nov 2025