See all properties

Victoria Jungfrau Grand Hotel & Spa

Choose dates to view prices

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

A large hotel with multiple floors and a prominent dome structure, surrounded by snow-covered trees and a snowy courtyard. - Victoria Jungfrau Grand Hotel & Spa (Interlaken)
A bar area with stools, a bar counter, and a view into a dining area with tables and chairs. - Victoria Jungfrau Grand Hotel & Spa (Interlaken)
A grand dining hall with ornate columns, chandeliers, and a polished wooden floor. - Victoria Jungfrau Grand Hotel & Spa (Interlaken)
A breakfast table with croissants, cheese, and fruit, set against a backdrop of mountains and a town. - Victoria Jungfrau Grand Hotel & Spa (Interlaken)
A pool with water jets, surrounded by lush greenery and a mountainous backdrop. - Victoria Jungfrau Grand Hotel & Spa (Interlaken)
Luxury
5.0 star property
9.6

Exceptional

Alpine sanctuary with spa indulgence

Roman-style pools face snow-capped mountains, creating a stunning spa experience in Interlaken. Professional staff provide exceptional concierge service, arranging paragliding adventures and dinner reservations. The kids club delights young guests with art, music, and gaming rooms.

Popular amenities

  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double Room

A spacious bedroom with a large bed, a bench, two chairs, a nightstand, and a lamp.

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

A bedroom with a large bed, a bedside table with a lamp, a chair, and a small table with a lamp.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Junior Suite

A modern hotel room with a bed, two armchairs, a small table, and a desk.

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Junior Suite

A modern bedroom with a grey sofa, a bed with a white headboard, a small round table with a lamp, and a blue armchair.

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Duplex Suite

Superior Duplex Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Duplex Suite

A spacious living area with a dining table, chairs, a sofa, and a staircase.

Deluxe Duplex Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Suite

A spacious living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Premium Suite

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Tower Suite

A spacious living room with a staircase, a chandelier, a sofa, a coffee table with a vase of flowers, and a bookshelf.

Tower Suite

  • Mountain view
  • 212 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Nescens Junior Suite

A modern hotel room with a wooden floor, a bed, a sofa, a desk, and a large window.

Nescens Junior Suite

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

A neatly arranged bedroom with a large bed, two bedside tables with lamps, and a decorative headboard.

Deluxe Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

APARTMENT SIDE SEA VIEW ONE BEDROOM

  • Sleeps 10
  • Free wired internet

Bed in dormitory STANDARD

  • Sleeps 1
  • Free wired internet

CHALET STANDARD

  • Sleeps 10
  • Free wired internet

About the neighborhood

Located in Central Interlaken, a neighborhood in Interlaken, Victoria Jungfrau Grand Hotel & Spa is in a rural area and on the boardwalk/promenade. First Station and Schilthorn Piz Gloria are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Traveling with kids? Don't miss Jungfraujoch Sphinx Observatory. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as sledding. Visit our Interlaken travel guide
Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • A grassy field with a person kite surfing, mountains in the background, and buildings near the field.
    Höhematte Park
    1 min walk - 0.1 miles
  • A field of red flowers in the foreground with a mountain range and a building in the background.
    Interlaken Casino
    5 min walk - 0.3 miles
  • Hoeheweg
    2 min walk - 0.1 miles
  • Kunsthaus Interlaken
    2 min walk - 0.1 miles
  • Mystery Rooms
    11 min walk - 0.6 miles

Getting around

  • Interlaken West Station
    8 min walk
  • Bern (BRN-Belp)
    45 min drive

Restaurants

  • Sapori
    1 min walk
  • Vicoria Terrasse
    1 min walk
  • Hüsi Bierhaus
    3 min walk
  • McDonald's
    4 min walk
  • Starbucks Interlaken

Similar properties

Exterior
Grand Hotel Beau Rivage Interlaken
Central Interlaken
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 359 reviews
Grand Hotel Beau Rivage Interlaken
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2026 to December 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–9:00 PM. The pool will be unavailable from December 7 2026 to December 11 2026 (dates subject to change).

Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?

Yes, Victoria Jungfrau Grand Hotel & Spa allows dogs (limit 2 total). There's a fee of CHF 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Jungfrau Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for CHF 50 (subject to availability).

Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.

Where is Victoria Jungfrau Grand Hotel & Spa located?

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Victoria Jungfrau Grand Hotel & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 432 out of 539 reviews
Rating 8 - Good. 71 out of 539 reviews
Rating 6 - Okay. 25 out of 539 reviews
Rating 4 - Poor. 7 out of 539 reviews
Rating 2 - Terrible. 4 out of 539 reviews

Reviews

Verified review

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is nice and luxurious yet very comfortable. The staff are kind and attentive. The views are unique.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Helpful staff. Comfortable bed. Would recommend. Also, air conditioning was extremely appreciated during a heatwave.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and friendly staff and beautiful property.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great services and facilities.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service are outstanding
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Charles

Liked: Amenities
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Best location ever! The staff was great.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Impressive spa
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

cristiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Stayed 3 nights in Feb 2025