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The Hey Hotel

4.0 star property
Hotel with free breakfast, 8-minute walk to Mystery Rooms

Choose dates to view prices

The Hey Hotel captures Interlaken's energetic spirit with contemporary design and active experiences. Guests enjoy a breakfast buffet, art gallery, and ropes course. Multilingual staff assist with your stay, while free WiFi and luggage storage near Mystery Rooms add convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.0 mile

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

Upscale hotel near Mystery Rooms
Consider a stay at The Hey Hotel and take advantage of a free breakfast buffet, an art gallery on site, and a shopping mall on site. Active travelers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a 24-hour front desk, and free newspapers
  • A banquet hall, multilingual staff, and smoke-free premises
  • An elevator, 3 meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Hey Hotel?

Self parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Check-out is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

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Reviews

The Hey Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 246 out of 456 reviews
Rating 8 - Good. 130 out of 456 reviews
Rating 6 - Okay. 51 out of 456 reviews
Rating 4 - Poor. 18 out of 456 reviews
Rating 2 - Terrible. 11 out of 456 reviews

Reviews

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025

6/10 Okay

William

It was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. They were nice to give us an extra large room since we were traveling with 3. One of the only hotels that gave water out which was so nice! Breakfast was excellent. My only issue was that 'maintainance' came into our room without knocking, and it was 3 men. We were all dressed, but easily could not have been. That felt a little violating.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for walking around the city, neighborhoods, river, etc.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025

4/10 Poor

Jean-Christophe

Liked: Cleanliness
Disliked: Property conditions & facilities
Agree with other reviewers that A/C clearly not working in this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shonna

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Pipan

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
if you are visiting Interlaken this is one of the hotels to consider for sure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 1 night in Aug 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
The bathroom is very small and its design is very inconvenient. The shower has no area/rack to hold anything that you bring. The shower head wouldn’t stay still and kept turning around when I shower. The water kept spilling from the shower area towards the toilet and I had to use a towel to block the water. The sink area is small and had little area for you to put your stuff.
Stayed 2 nights in Aug 2025

4/10 Poor

naser

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Rooms were ok but worst part was the ac was not working in the room. I asked the front desk and they said it was what it is. It was so pricy and we expect some decent service. Such a waste if money… my family could not sleep in hot weather..
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Stayed 1 night in Sep 2024

8/10 Good

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a good area.
Stayed 3 nights in May 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the center of Interlaken. Comfortable beds.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 1 night in Jun 2023

10/10 Excellent

Shivika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location making it easy to get around. Would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent walkable location to shopping and restaurants. It is only a couple of minutes from the main Interlaken tourist strip and park. Nice cafes and restaurants all around the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Flordeliza P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Stayed 4 nights in Jun 2025

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.
Stayed 2 nights in Aug 2024

6/10 Okay

Amin

Liked: Cleanliness
I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star
Stayed 3 nights in Jun 2025

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