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The Guesthouse by the Hey Hotel

3.0 star property
Central hotel with a restaurant connected to a shopping center in Interlaken

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Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Standard Double Room | Bathroom | Towels
Family Quadruple Room | Bathroom | Towels
Daily buffet breakfast (CHF 25 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.0 mile

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk

About this property

The Guesthouse by the Hey Hotel

Hotel near Mystery Rooms
Take advantage of an art gallery on site, a shopping mall on site, and a bar at The Guesthouse by the Hey Hotel. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and 3 meeting rooms
  • A nature reserve, a 24-hour front desk, and smoke-free premises
  • A banquet hall, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer amenities such as free WiFi, safes, and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Highchairs, daily housekeeping, and phones

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Check-out is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.8 km) away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

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The Guesthouse by the Hey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 235 reviews
Rating 8 - Good. 71 out of 235 reviews
Rating 6 - Okay. 37 out of 235 reviews
Rating 4 - Poor. 26 out of 235 reviews
Rating 2 - Terrible. 17 out of 235 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

michele

Liked: Cleanliness
The hotel was nice got very hot and only supplied a fan. Overall location was good.
Stayed 1 night in Jun 2025

8/10 Good

Jagadesh

Liked: Cleanliness
Room was clean
Stayed 1 night in May 2025

10/10 Excellent

Vasili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the middle of Interlaken, convenient and good price, very nice staff
Stayed 2 nights in Apr 2025

4/10 Poor

Aster

Disliked: Amenities
No hot water or coffee maker in the room
Stayed 4 nights in May 2025

4/10 Poor

Yan-Yue

Liked: Staff & service
I experienced an ant problem while staying at the Guesthouse. The staff were extremely kind and helpful, and moved us to another room in the Guesthouse but we experienced the same problem. After the second instance, they moved us into the main Hey Hotel. I would not recommend staying at the Guesthouse, but I would recommend staying at the Hey Hotel! The main hotel is clean, has air-conditioning, and is spacious. The Guesthouse is located behind the Hey Hotel so both their locations are great - walkable to Interlaken OST and Interlaken West station! The staff are also extremely kind, friendly, and accommodating :) The hotel also provides the free transit card in Interlaken if you ask for it. If I go back, I would stay at the Hey Hotel again, just not the Guesthouse.
Stayed 6 nights in Apr 2025

10/10 Excellent

WENG MEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and big enough, can be walkable to every attractions
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic! Town is gorgeous! Highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Xumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Xifan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel, great location too.
Stayed 2 nights in Jun 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel, médium size rooms and bathroom, but great in design, clean room, great location
Stayed 1 night in Oct 2024

8/10 Good

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay during sightseeing visits.
Stayed 4 nights in May 2024

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of beautiful Interlaken. So glad we made it to that amazing city and found this great hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from the property. The staff is very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The townhouse room was perfect for a group of 4. The location was perfect and the staff/owners were extra accommodating!
Stayed 1 night in Jun 2024

10/10 Excellent

Steventh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convinient, close to station and market
Stayed 1 night in Jul 2024

8/10 Good

Sarmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area around we were close to everything which is nice the property was nice …
Stayed 3 nights in Jul 2024

6/10 Okay

Xiaoxuan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

6/10 Okay

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center of all the action

Excellent location and great value for where it is situated. Lots of great restaurants, shops, and bars in the area.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Friendly helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kondala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Transportation and walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and attentive! Helped with everything we asked and needed!
Stayed 1 night in Jul 2024