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The Guesthouse

Property class: 3

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Photo gallery for The Guesthouse

A breakfast table with various dishes, including fruits, eggs, and juice, set on a round table in a room with a view of buildings through large windows. - The Guesthouse (Interlaken)
A cozy attic bedroom with a loft bed, a desk, and a wardrobe. - The Guesthouse (Interlaken)
A bathroom with a marble sink, toilet, and bathtub. - The Guesthouse (Interlaken)
A buffet table with various cheeses, meats, and fruits. - The Guesthouse (Interlaken)
A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains. - The Guesthouse (Interlaken)
Consider a stay at The Guesthouse and take advantage of an art gallery on site, a shopping mall on site, and a bar. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

7.4 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

A compact room with two beds, a staircase, a built-in TV, and a wooden ceiling.

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board (on request)

Family Room

  • Sleeps 2
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, The Guesthouse is in Central Interlaken neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Lake Thun and Lake Brienz. Jungfrau Park and Bussalp are also worth visiting. Be sure not to miss outdoor adventures like skydiving, hiking/biking trails, and mountain climbing. Visit our Interlaken travel guide
Map
Höheweg 7, Interlaken, 3800

What's nearby

  • A grassy field with a person kite surfing, mountains in the background, and buildings near the field.
    Höhematte Park
    5 min walk - 0.3 miles
  • A field of red flowers in the foreground with a mountain range and a building in the background.
    Interlaken Casino
    9 min walk - 0.5 miles
  • Hoeheweg
    2 min walk - 0.1 miles
  • Kunsthaus Interlaken
    2 min walk - 0.1 miles
  • Mystery Rooms
    8 min walk - 0.5 miles

Getting around

  • Interlaken West Station
    6 min walk
  • Bern (BRN-Belp)
    42 min drive

Restaurants

  • Sapori
    4 min walk
  • Vicoria Terrasse
    3 min walk
  • Hüsi Bierhaus
    1 min walk
  • Starbucks Interlaken
    3 min walk
  • Swiss Chocolate Chalet

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is The Guesthouse pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Guesthouse?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Guesthouse?

Check-out is at 11:00 AM.

Where is The Guesthouse located?

Located in Central Interlaken, this hotel is steps from Hoeheweg and 1.8 mi (2.8 km) from Lake Brienz. Höhematte Park and Kunsthaus Interlaken are just steps away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Guesthouse Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 475 reviews
Rating 8 - Good. 135 out of 475 reviews
Rating 6 - Okay. 75 out of 475 reviews
Rating 4 - Poor. 47 out of 475 reviews
Rating 2 - Terrible. 28 out of 475 reviews

Reviews

Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but had what you need. Very hot but it did have a fan and a large window that could be opened. Excellent breakfast!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Harriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Shelby

Liked: Cleanliness, staff & service
I would give our stay a 6/10. Unfortunately the room that we stayed in was older and not updated, plus it did not have AC (which I understand most hotel rooms in Switzerland don't but still), and so overall it just didn't feel worth the money (although all hotels are quite pricey in the area in general). The location was really perfect though! Only about a 5 min walk from the train station which is great when you have luggage. Close to eating and shopping. The area itself is very clean and feels very safe. There's also a self-serve laundry spot very, very close by which was very convenient for us. I would recommend this stay for anyone on a budget because of the location, but for anyone looking for a nicer stay I would not recommend this location.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Ying

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells bad, good breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Stayed 2 nights in May 2026
Verified review

8/10 Good

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Guesthouse which is the 'budget' rooms of The Hey Hotel. Room was clean, beds comfy, excellent breakfast. View from both our rooms was out onto the roof terrace of the next door building about a metre away. The rooms would benefit from a voile curtain for privacy without drawing curtains. This didn't really spoil our 2 night stay as we were only in the room to sleep. Easy access to Ost station, No 21 bus. And walkable to West Station.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Christian Rivera

Liked: Cleanliness, staff & service, amenities
The hotel itself was good, and overall we had a pleasant stay. However, I would advise future guests to be very careful with the cancellation policy. Our reservation was advertised as fully refundable, and we canceled well before the deadline, yet we were still charged for both the canceled reservation and the reservation we actually used. This created a very frustrating situation and required additional follow-up. Other than that issue, the hotel was comfortable, clean, and met our expectations. Just make sure to closely monitor any charges and refunds related to your booking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

HAMIN

Liked: Cleanliness, staff & service, amenities
We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025