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Hotel Metropole Interlaken

4.0 star property
Travelers can rejuvenate with spa treatments while enjoying scenic views from this upscale retreat in the heart of Interlaken

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Photo gallery for Hotel Metropole Interlaken

Lobby sitting area - Hotel Metropole Interlaken (Interlaken)
Lobby - Hotel Metropole Interlaken (Interlaken)
Fitness facility - Hotel Metropole Interlaken (Interlaken)
Lobby - Hotel Metropole Interlaken (Interlaken)
Restaurant - Hotel Metropole Interlaken (Interlaken)
The Metropole Swiss Quality Interlaken Hotel combines shopping convenience with relaxation opportunities. Guests can book a massage at the on-site spa, Sauna, or maintain their fitness routine in the gym while appreciating Central Interlaken's mountain panorama.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room Deluxe

Minibar, in-room safe, desk, laptop workspace

Single Room Deluxe

  • Sleeps 1
  • Free WiFi

View all photos for Double Room Queen Size Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Twin Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe

  • Sleeps 3
  • Free WiFi

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Central Interlaken, a neighborhood in Interlaken, Hotel Metropole Interlaken is in a rural area and near a train station. While the natural beauty of Lake Brienz and Lake Thun can be enjoyed by anyone, those looking for an activity can check out First Station. Jungfrau Park and Bussalp are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling. Visit our Interlaken travel guide
Map
Hoheweg 37, Interlaken, BE, 3800

What's nearby

  • A rose garden in an open field in Interlaken with a view of hotel, house and mountains covered by clouds as a background
    Interlaken Casino
    5 min walk - 0.3 miles
  • Tulip beds and beautiful landscaping in front of the Swiss Alps,
    Alpine Garden
    9 min walk - 0.5 miles
  • Hoeheweg
    2 min walk - 0.1 miles
  • Kunsthaus Interlaken
    2 min walk - 0.1 miles
  • Mystery Rooms
    11 min walk - 0.6 miles

Getting around

  • Interlaken West Station
    7 min walk
  • Geneva International Airport (GVA)
    132 min drive

Restaurants

  • Sapori
    2 min walk
  • Hüsi Bierhaus
    2 min walk
  • Vicoria Terrasse
    1 min walk
  • Schuh - Grand Restaurant
    1 min walk
  • Hooters
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Metropole Interlaken pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 16 per night. Limited spots are available.

What time is check-in at Hotel Metropole Interlaken?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Metropole Interlaken?

Check-out is at 11 AM.

Where is Hotel Metropole Interlaken located?

Located in Central Interlaken, this spa hotel is steps from Höhematte Park, and 1.7 mi (2.7 km) from Lake Brienz. Hoeheweg and Kunsthaus Interlaken are just steps away. Interlaken West Station is 7 minutes by foot and Interlaken West Ferry Terminal is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metropole Interlaken Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 198 out of 454 reviews
Rating 8 - Good. 145 out of 454 reviews
Rating 6 - Okay. 62 out of 454 reviews
Rating 4 - Poor. 34 out of 454 reviews
Rating 2 - Terrible. 15 out of 454 reviews

Reviews

Verified

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Good experience overall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

KRISHNAMURTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of city, paragliders in the morning in view, balcony, great hair conditioner, friendly restaurant with great views at sunset, great receptionists.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, nice room for a single- spacious and modern. View spectacular- mountains and hand gliders. Would have liked a coffee machine in the room, but you can’t have everything.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maggie

Liked: Staff & service, property conditions & facilities
clean and convinient
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Aman

Liked: Cleanliness
The rooms were clean and well-maintained, with a balcony offering stunning mountain views. The hotel's location is excellent — peaceful and scenic. However, the front desk staff could have been more welcoming. Breakfast options for vegetarians were quite limited, so I chose to skip it. Also, it would be helpful if basic cutlery were provided in the rooms.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Darrel

Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a beautiful city

This is a great location on a nice hotel that was being renovated while we were there. They took excellent care of our needs.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here so much its been one of our fave places in europe so far. The accommodation was cosy but also spacious and the views phenomenal, the area was beautiful, lots of shops and restaurants near by and only a short walk from the station.
Stayed 2 nights in Apr 2024