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Hotel Metropole Interlaken

Property class: 4

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Photo gallery for Hotel Metropole Interlaken

A lobby with a central seating area, a bar, and a staircase. - Hotel Metropole Interlaken (Interlaken)
A gym with two treadmills, large windows with a mountain view, and a balcony with potted plants. - Hotel Metropole Interlaken (Interlaken)
A terrace with a table, chairs, and a view of a town and mountains. - Hotel Metropole Interlaken (Interlaken)
A spacious lobby with a grand staircase, a piano, and seating areas. - Hotel Metropole Interlaken (Interlaken)
A hotel room with a large window offering a mountain view, a balcony with umbrellas, and a dining area with tables and chairs. - Hotel Metropole Interlaken (Interlaken)
At Hotel Metropole Interlaken, you can look forward to shopping on site, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Queensize Standard (1st to 6th floor)

A hotel room with two beds, a desk, a chair, a table with a vase of flowers, and a view of mountains through the window.

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Single room (7th to 14th floor)

A hotel room with a bed, a desk, a chair, a TV, and a large window with a mountain view.

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

A hotel room with a large bed, a desk, a chair, and a view of mountains.

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Twin Deluxe (7th to 14th floor)

A hotel room with two beds, a sofa, a small table, and a view of a mountain.

Double Room Twin Deluxe (7th to 14th floor)

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double room Twin without balcony

A hotel room with a double bed, a bedside table, a bench, a window with a view of greenery, and a framed picture on the wall.

Double room Twin without balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room Deluxe

Minibar, in-room safe, desk, laptop workspace

Single Room Deluxe

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Queen Size Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Twin Deluxe

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room (1st to 6th floor)

A hotel room with a bed, a desk, a telephone, and a window with a view of mountains.

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Twin Standard (1st to 6th floor)

A modern hotel room with a large bed, a mounted TV, a flat-screen TV, a small table with a vase of flowers, and a red ottoman.

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Central Interlaken, a neighborhood in Interlaken, Hotel Metropole Interlaken is in a rural area and near a train station. The area's natural beauty can be seen at Lake Brienz and Jungfraujoch. Jungfrau Park and Bussalp are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Interlaken travel guide
Map
Hoheweg 37, Interlaken, BE, 3800

What's nearby

  • A grassy field with a person kite surfing, mountains in the background, and buildings near the field.
    Höhematte Park
    1 min walk - 0.1 miles
  • A field of red flowers in the foreground with a mountain range and a building in the background.
    Interlaken Casino
    5 min walk - 0.3 miles
  • Hoeheweg
    2 min walk - 0.1 miles
  • Kunsthaus Interlaken
    2 min walk - 0.1 miles
  • Mystery Rooms
    11 min walk - 0.6 miles

Getting around

  • Interlaken West Station
    7 min walk
  • Bern (BRN-Belp)
    39 min drive

Restaurants

  • Hüsi Bierhaus
    2 min walk
  • Hooters
    2 min walk
  • Schuh - Grand Restaurant
    1 min walk
  • Hotel Metropol
    1 min walk
  • Brasserie 17
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Metropole Interlaken pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 16 per night. Limited spots are available.

What time is check-in at Hotel Metropole Interlaken?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Metropole Interlaken?

Check-out is at 11 AM.

Where is Hotel Metropole Interlaken located?

Located in Central Interlaken, this spa hotel is steps from Höhematte Park, Hoeheweg, and Kunsthaus Interlaken. Interlaken Casino and Mystery Rooms are also within 15 minutes. Interlaken West Station is 7 minutes by foot and Interlaken West Ferry Terminal is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metropole Interlaken Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 212 out of 477 reviews
Rating 8 - Good. 150 out of 477 reviews
Rating 6 - Okay. 65 out of 477 reviews
Rating 4 - Poor. 35 out of 477 reviews
Rating 2 - Terrible. 15 out of 477 reviews

Reviews

Verified review

10/10 Excellent

佑太

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all kind, and I had a very comfortable stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean accommodation in a great location. Free shuttle can be arranged for pick up/ drop off. Large room with huge wardrobe area, large bathroom and large balcony to watch all the Parasailing arrivals. Restaurants and cafes on doorstep. Rooftop bar with great food, drinks and views.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. No AC in rooms just fans which was tough during heatwave.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

aviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lounge. Enormous fitness center. Comfortable room. Good location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Assalah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super amazing and clean. Great location. Only one thing is there is no AC in the hotel. It was little bit hot and first night was hard to sleep so we got 2 fans. Other than that it was perfect.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Vaishali

Liked: Staff & service
I got the room for both the view of the mountains and they had wonderful roof top hotel to dine! Their location is at the very busy street but across the street the vies from the top is beautiful because it is a lawn area. Nights were uncomfortable because their AC was not working. I had to keep the doors open for the breeze.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

KRISHNAMURTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Good experience overall
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of city, paragliders in the morning in view, balcony, great hair conditioner, friendly restaurant with great views at sunset, great receptionists.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, nice room for a single- spacious and modern. View spectacular- mountains and hand gliders. Would have liked a coffee machine in the room, but you can’t have everything.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025