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Hotel Metropole Interlaken

4.0 star property
Hotel with a full-service spa, near Lake Brienz

Choose dates to view prices

The Metropole Swiss Quality Interlaken Hotel combines shopping convenience with relaxation opportunities. Guests can book a massage at the on-site spa, Sauna, or maintain their fitness routine in the gym while appreciating Central Interlaken's mountain panorama.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Hoheweg 37, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Interlaken Casino - 5 min walk - 0.3 miles
  • Alpine Garden - 8 min walk - 0.5 miles
  • Mystery Rooms - 9 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk

About this property

Hotel Metropole Interlaken

Upscale hotel near Mystery Rooms
At Hotel Metropole Interlaken, you can look forward to shopping on site, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free train station pick-up, and self parking (surcharge)
  • An electric car charging station, concierge services, and a vending machine
  • Multilingual staff, meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from October 27 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Frequently asked questions

Is Hotel Metropole Interlaken pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Metropole Interlaken?

Self parking is available for CHF 16 per night. Limited spots are available.

What time is check-in at Hotel Metropole Interlaken?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Metropole Interlaken?

Check-out is at 11 AM.

Where is Hotel Metropole Interlaken located?

Located in Central Interlaken, this spa hotel is within a 15-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.7 mi (2.7 km) away. Interlaken West Station is 7 minutes by foot and Interlaken West Ferry Terminal is 8 minutes.

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Hotel Metropole Interlaken Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 186 out of 436 reviews
Rating 8 - Good. 141 out of 436 reviews
Rating 6 - Okay. 62 out of 436 reviews
Rating 4 - Poor. 34 out of 436 reviews
Rating 2 - Terrible. 13 out of 436 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025

6/10 Okay

Aman

Liked: Cleanliness
The rooms were clean and well-maintained, with a balcony offering stunning mountain views. The hotel's location is excellent — peaceful and scenic. However, the front desk staff could have been more welcoming. Breakfast options for vegetarians were quite limited, so I chose to skip it. Also, it would be helpful if basic cutlery were provided in the rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Himanshu

Liked: Cleanliness, staff & service
Staff was okay, not too friendly not rude…. Rooms were good (No Ac so had to leave the door open lot of street noise)…. Lift system was weird…
Stayed 1 night in Aug 2025

4/10 Poor

Shanti

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel location is central and convenient , 5 mins walk to the train station. Room amenities are disappointing and limited. Rooms : No air con, no coffee/tea facilities, no ironing facilities- have to go the 3rd floor for all these. It’s a dated property , not worth the money
Stayed 3 nights in Aug 2025

8/10 Good

Jay

Liked: Staff & service
No air conditioning in the rooms, only a noisy fan. Could not keep window open as people were smoking on balcony. So the room was hot and uncomfortable. If you go to Interlaken in July or August, look for room with a/c
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Dinakaran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is located at the centre of Interlaken and is walkable from the two stations. The ambience is great but the moment we step out of the hotel, it feels crowded with travellers. The view of the mountains from the window is great. However the hotel is not a 4 star hotel because of lack of amenties and conditon of the room a) No airconditioner as the rooms can become hot during day time b) the carpets were old and dirty c) the shower and the shower curtains were basic and need refurbishment or total replacement d) the safe was pretty old and i had to call the technician e) the lifts had to be operated with the keys and it was difficult as it didn't work properly always f) the entrance was small and hidden because of offices and shops g) the breakfast could have been better
Stayed 2 nights in Aug 2025

6/10 Okay

THAN HTAIK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Manager or perhaps, the owner is friendly. Walking distance like 3 to 5 minutes from the shopping area. Lift is super ancient and the room with lounge smelled and had to moved to another smaller room. Again, only convenient is the option.
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The location, staff, and room were amazing. Sitting on the balcony watching the paragliders land was an amazing experience that never got old. I would highly recommend staying here.
Stayed 1 night in May 2023

10/10 Excellent

Vijay

Liked: Amenities, property conditions & facilities
You get the best view in entire Interlaken from 14th floor
Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location. Walking distance to both stations though interlaken west is closer
Stayed 2 nights in Sep 2023

8/10 Good

Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

10/10 Excellent

Dyana

Liked: Staff & service, amenities, property conditions & facilities
The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time.
Stayed 2 nights in Dec 2024

6/10 Okay

Luca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Under renovation

a lot of noise due to renovation work
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Room comfort

Ok

Good location. Parking is convenient. But the room is too simple.
Stayed 3 nights in Sep 2023

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would loved to a coffee machine in the room and a kettle it was pricey for what it offered as 4 star hotel it could improve a lot
Stayed 1 night in May 2024

10/10 Excellent

Tenzen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023

8/10 Good

Madhavi

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel. Good location, well maintained. Centrally located. Breakfast was a bummer. Kind of weird that there is $10 charge, if you lose your key.

6/10 Okay

Reinaldo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent service but the bed is terrible
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Hotel has a great location, right in the center by the park. Great views of Alps and the para-gliders landing in the park. Hotel is clean, lobby is nice and inviting, staff are friendly. It’s a great hotel if you want to stay in town and don’t want to spend a fortune. We just slept there, was out and about all day anyway, so hotel was perfect. It’s not a pretty “Swiss Hotel”, it’s a cement 10 story cement building in the middle of a Swiss village. Doesn’t look great, but as I said, it’s a clean hotel with excellent service and staff, and reasonable price in a perfect location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked over the huge paraglider landing site park and an amazing view of the Alps. Near bus stop. Lots of shopping nearby. Great restaurant. Okay breakfast. Nice lobby. I would have liked fluffier pillows, hair conditioner, another large towel and washcloths. The room got quite warm. There was a fan that helped a little. They have a luggage storage room.
Stayed 2 nights in Aug 2024

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