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Penz Hotel West

4.5 star property
Luxurious ski hotel with full-service spa

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Photo gallery for Penz Hotel West

Front of property - evening/night
Hypo-allergenic bedding, minibar, in-room safe, desk
Interior entrance
Spa
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room for Single Use

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Mountain view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Mountain view
  • 32.0 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room for Single Use

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Mountain view
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Fuerstenweg 183, Innsbruck, Tirol, 6020

What's nearby

  • Landeskrankenhaus - University Clinics Innsbruck - 4 min drive - 1.6 miles
  • Innsbruck Old Town Christmas Market - 4 min drive - 2.0 miles
  • Golden Roof - 4 min drive - 2.0 miles
  • Hofburg - 5 min drive - 2.2 miles
  • Bergisel Ski Jump - 5 min drive - 3.5 miles

Getting around

  • Innsbruck Technik Tram Stop - 7 min drive
  • Innsbruck Hötting Station - 18 min walk
  • Kranebitten Airport (INN) - 1 min drive

Restaurants

  • ‪Uni Innsbruck Mensa Technik - ‬4 min drive
  • ‪9B Cafe-Restaurant - ‬3 min drive
  • ‪Cafe Elisabeth - ‬17 min walk
  • ‪Kantine - ‬16 min walk
  • ‪Fly Inn Bistro - ‬7 min walk

About this property

Penz Hotel West

Luxury hotel located in Höttinger Au
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Penz Hotel West. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a gym and a sauna.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, 2 meeting rooms, and a banquet hall
  • Luggage storage, a front-desk safe, and concierge services
Room features
All 98 rooms offer amenities such as free WiFi, safes, and minibars.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 90-cm flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Frequently asked questions

Is Penz Hotel West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Penz Hotel West?

Self parking is available for EUR 8 per night. Extended parking is available for EUR 5 per night.

What time is check-in at Penz Hotel West?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Penz Hotel West?

Check-out is at noon.

Where is Penz Hotel West located?

Conveniently located near the ski slopes, this Höttinger Au hotel is within 2 mi (3 km) of Inn, Innsbruck Market Hall, and Botanical Garden of the University of Innsbruck. University of Innsbruck and Landeskrankenhaus - University Clinics Innsbruck are also within 2 mi (3 km). Innsbruck Hötting Station is 18 minutes by foot and Innsbruck Technik Tram Stop is 29 minutes.

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Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 791 reviews
Rating 8 - Good. 319 out of 791 reviews
Rating 6 - Okay. 61 out of 791 reviews
Rating 4 - Poor. 19 out of 791 reviews
Rating 2 - Terrible. 5 out of 791 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for overnight before a flight, but also very easy tomgo with the bus in de Center of Innsbruck
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stop

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good airport hotel
Stayed 1 night in Mar 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - away from the old part of town but in a quiet area and only a few minutes walk from the airport. Hotel employees were all friendly and helpful and the breakfast was excellent. Room was fine and clean with comfortable beds. The views of the mountains at sunrise and sunset are quite stunning. All in all, a good standard hotel and a great location for getting into the Tirol and Italy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Hotel

Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023

10/10 Excellent

Nav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to airport
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Property conditions & facilities
This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
Stayed 5 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort

My stay

Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Clean hotel

We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a hotel near the airport as I was renting a car, and in that sense the location was perfect. The area was very quiet even though it was near the airport -- didn't get to hear much airplane noise. I arrived in the early morning just to drop luggage and I was lucky that I was allowed an early check-in. The staff was really kind and helping! It was convenient that it has a big parking lot for guests. The bathroom was a bit an old style, but everything was clean and neat. Breakfast starts a bit late at 7am that I had to miss it for two times due to my schedule. However, upon check-out a staff told me that the breakfast was ready and I could use it even though it was a bit before 7.
Stayed 3 nights in May 2024