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Parkhotel Matrei

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A restaurant with wooden interiors, tables set for dining, and a hanging decoration. - Parkhotel Matrei (Matrei am Brenner)
An outdoor patio with multiple orange tables and plaid chairs, surrounded by various plants and trees. - Parkhotel Matrei (Matrei am Brenner)
A riverside view of a town with traditional buildings, a wooden dock, and a pond with lily pads. - Parkhotel Matrei (Matrei am Brenner)
A modern building with a glass facade, situated on a snowy slope with a mountain backdrop. - Parkhotel Matrei (Matrei am Brenner)
An arched doorway leading to a garden with a variety of plants and a small tree. - Parkhotel Matrei (Matrei am Brenner)
Luxury
4.0 star property
8.4

Very good

Upscale family-friendly hotel near Bergisel Ski Jump

You can look forward to a bowling alley, a terrace, and a coffee shop/cafe at Parkhotel Matrei. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, Enneberg und Hafner Stube, offers breakfast, lunch, dinner, and kids' meals. Enjoy onsite activities like archery and mountain biking. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a playground.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

A bedroom with a bed, a nightstand, a chair, and a small table. There are two wall-mounted pictures.

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

A wooden-paneled room with a bed, a desk, and a wardrobe.

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with a wooden bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Quadruple Room

A bunk bed with a wooden ladder, a bedside table with lamps, and a bed with white bedding.

Quadruple Room

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room

A neatly made double bed with white linens, two bedside tables with lamps, and a framed picture on the wall.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A wooden-paneled room with a bed, a desk, and a chair.

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Matrei am Brenner, Parkhotel Matrei is in a rural area and near a train station. Tirol Panorama and Swarowski Crystal Worlds are cultural highlights, and some of the area's notable landmarks include Maria Theresa Street and Ambras Castle. Looking to enjoy an event or a game? See what's going on at Bergisel Ski Jump or OlympiaWorld. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing. Visit our Matrei am Brenner travel guide
Map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143

What's nearby

  • A cable car system in a mountainous region with a valley below.
    Wipptal
    1 min walk - 0.0 miles
  • A modern architectural structure with a glass facade and a metal bridge.
    Bergisel Ski Jump
    17 min drive - 12.8 miles
  • A river reflecting colorful lights from buildings and a Christmas tree.
    Innsbruck Old Town Christmas Market
    21 min drive - 15.2 miles
  • A large castle with a round tower, surrounded by well-manicured gardens and mountains in the background.
    Ambras Castle
    21 min drive - 15.4 miles
  • A mountain with a modern observatory on top.
    Nordkette Mountains
    24 min drive - 15.8 miles

Getting around

  • Matrei am Brenner Station
    1 min walk
  • Kranebitten Airport (INN)
    24 min drive

Restaurants

  • Autogrill
    17 min walk
  • Das Koppeneck
    24 min drive
  • Hotel Wipptalerhof
    3 min drive
  • Parkhotel Matrei
    1 min walk
  • Hotel Stolz GmbH
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 19 2026 to November 30 2026 (dates subject to change).
The property will be renovating from October 19 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 14.50 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 14.5 per day

Property payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 14.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Parkhotel Matrei pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14.50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Parkhotel Matrei?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Parkhotel Matrei?

Check-out is at 10:30 AM.

Does Parkhotel Matrei provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Parkhotel Matrei located?

Located in the mountains, this family-friendly hotel is within 16 mi (25 km) of Tirol Panorama, Bergisel Ski Jump, and Maria Theresa Street. Casino Innsbruck and University of Innsbruck are also within 16 mi (25 km). Matrei am Brenner Station is only a 1-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parkhotel Matrei Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 94 out of 193 reviews
Rating 8 - Good. 61 out of 193 reviews
Rating 6 - Okay. 25 out of 193 reviews
Rating 4 - Poor. 8 out of 193 reviews
Rating 2 - Terrible. 5 out of 193 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!
View from my room window.
Also view from my room window, with partial front parking lot view.
My room day of checkout. They come to your room daily for cleaning if you’d like.
Front parking area and the front of the hotel.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
We stayed one night at this hotel on our way from Dolomites to Innsbruck. The room was old but comfortable. Shower cabin was small to move around without hitting the shower gel dispenser…Most surprisingly the body towels were very small and we also think they need replenishment. Check-out was at 10.30 (which is early by most hotel standards) and a service maid entered the room without waiting for a response right away at 10.00. We felt like she wanted to warn us that we should leave soon. Overall, not good value for we paid. We did not have breakfast at the hotel but we had dinner which was very good. However, their interpretation of vitello tonato is different than a classic one.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Abendessen war toll und das Frühstücksbufett hatte von allem etwas. Rührei mit Speck, Toast, Brötchen, Croissant, Yoghurt, Borchert Müsli, Käse, Wurst, Butter etc.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Ottima accoglienza all’arrivo e buon ristorante con ottime scelte gluten free ma letti scomodi con cuscini scomodi ed al check out il personale delle pulizie ci ha bussato in modo scortese prima che finisse l’orario di check out.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Beanstandung, super Hotel für die Durchreise im Sommer
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Var god service og god mat.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underbart mysigt ställe med otroligt god mat på restaurangen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal och ett mycket fint och rent hotell!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fin hotel! Rena stora rum med sköna sängar! Barnen var helt förälskade i trädgården och alla djur!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bb
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura non nuova ma conservata molto bene , molto pulita e letti comodi . Gentilissimo il ragazzo alla reception
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe impecável
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sehr schönes Zimmer…. Nettes Personal und Empfang
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fijne kamer, vriendelijk personeel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elbilsladdare som fungerar och som är gratis!! Supertrevligt Tyrolerhotell med bra restaurang!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ist ein sehr angenehmen Aufenthalt
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 5 min depuis la sortie d’autoroute en face de la gare à l’entrée du village à côté d’une station d’essence. Bel emplacement très bien entretenu, très belles fleurs partout. Chambre spacieuse et confortable avec grand balcon. Chien bienvenu. Grand parking gratuit. Belle terrasse à l’arrière avec place de jeux pour enfants. Les wiener schnittzel sont excellentes et énormes !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était vraiment très bien. Bien situé et très pratique.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nydelig rom til tross for kjedelig område

Fantastisk rom med flotte fasiliteter rett ved togstasjonen. Hyggelig privat balkong og felles terrasse, fin hage. Spa inkludert var en hyggelig overraskelse. Nydelig frokost. Hyggelig personale som også ga turtips. Obs: Bagasjelagring er mulig, men kun i lobbyen under delvis oppsyn. Matrei by var "dødt" og kjedelig: Ingen åpne butikker, få restauranter, få mennesker i gatene. Maten på hotellet var god. OBS: bussforbindelser til turstiene er noe begrenset.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt t 1 overnatning

Perfekt til overnatning på vej mod Italien. Ikke så meget omkring hotellet. Hyggelig bar m godt udvalg
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Guter Stopp auf dem Weg in den Süden
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lokalskat

Vi kan ikke helt forstå hvorfor at vi blev krævet lokalskat på stedet, da vi har indbetalt igennem Hotels
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fint bemötande och hjälpsam service. Rummet stort och rymligt samt rent, det enda som saknades var air condition. Laddstolpar för elbilar ger ett extra plus! Rekommenderar starkt detta hotell!
Stayed 1 night in Jul 2025