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NALA individuellhotel

Property class: 3.5

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Photo gallery for NALA individuellhotel

A serene outdoor area with a wooden deck, lounge chairs, and a small pond. - NALA individuellhotel (Innsbruck)
A building with a rooftop garden, a small water feature, and outdoor seating. - NALA individuellhotel (Innsbruck)
A buffet with various food items and a decorative candle holder. - NALA individuellhotel (Innsbruck)
A courtyard with a reflective water feature, red chairs, and a stage. - NALA individuellhotel (Innsbruck)
A hotel room with a large bed, a balcony with a view of mountains, a dining table with a vase, and a chandelier. - NALA individuellhotel (Innsbruck)
Located close to Innsbruck Old Town Christmas Market, NALA individuellhotel provides a rooftop terrace, shopping on site, and a garden. The on-site restaurant offers breakfast. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Double Room

A hotel room with a bed, a red chair, a desk, a shower, and a toilet.

Comfort Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a bed, a chair, a sink, and a small table.

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, Balcony

A modern hotel room with a large bed, a small table, and a unique ceiling decoration.

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Suite

A modern bathroom with a large bathtub, a window, and a ceiling lamp.

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, Garden View

A modern living room with a sofa, a small table, and a chair. There is a large window with curtains, a ceiling with exposed beams, and a wall-mounted TV.

Apartment, Garden View

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Suite (Mini Single)

A modern hotel room with a white bed, a desk, a chair, and a large mirror.

Suite (Mini Single)

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Double Room (Climb Up)

A narrow hallway with wooden cabinets, a desk with a computer, and two chairs.

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room (Cinema)

A hotel room with a bed, orange chairs, a small table, and a bottle.

Double Room (Cinema)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room

A modern bedroom with a bed, a side table, a round window, and a wall-mounted lamp.

Standard Double Room

9.4 out of 10
Exceptional
(48 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room

A modern hotel room with a bed, a large wall art piece, a side table, and a window with curtains.

Standard Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room

A hotel room with a bed, two pillows, a bedside table, and a wall-mounted lamp.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room

A modern hotel room with a neatly made bed, a bedside lamp, a green accent wall, and a view of a blue patterned wall.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a red armchair, a small table with a lamp, and a decorative wall mural.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, Balcony

A modern bedroom with a large bed, a bedside table with a bowl, a mirror, and a view of the outdoors.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Wilten, a neighborhood in Innsbruck, NALA individuellhotel is near a train station. Maria Theresa Street and Triumphal Arch are local landmarks, and some of the area's activities can be experienced at Hofgarten Park and Nordkette Mountains. Looking to enjoy an event or a game while in town? See what's happening at OlympiaWorld or Bergisel Ski Jump. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Innsbruck travel guide
Map
Müllerstrasse 15, Innsbruck, Tirol, 6020

What's nearby

  • A canal reflecting buildings and mountains.
    Maria Theresa Street
    3 min walk - 0.2 miles
  • A street with a large archway, shops, and a mountain in the background.
    Triumphal Arch
    3 min walk - 0.2 miles
  • A river reflecting colorful lights from buildings and a Christmas tree.
    Innsbruck Old Town Christmas Market
    11 min walk - 0.6 miles
  • An opulent room with a large chandelier, ornate ceiling frescoes, and classical paintings.
    Hofburg
    11 min walk - 0.6 miles
  • Landeskrankenhaus - University Clinics Innsbruck
    5 min walk - 0.3 miles

Getting around

  • Innsbruck West Station
    8 min walk
  • Innsbruck Technik Tram Stop
    14 min drive
  • Kranebitten Airport (INN)
    12 min drive

Restaurants

  • karaffu | coffee culture
    3 min walk
  • Gasthaus Anich
    5 min walk
  • Kula.Lab
    5 min walk
  • Tony's
    2 min walk
  • Restaurant Krahvogel
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is NALA individuellhotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day.

How much is parking?

Limited spots are available.

What time is check-in at NALA individuellhotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at NALA individuellhotel?

Check-out is at 11 AM.

Where is NALA individuellhotel located?

Located in Wilten, this boutique hotel is within a 15-minute walk of Maria Theresa Street and Innsbruck Old Town Christmas Market. Triumphal Arch and Casino Innsbruck are also within 5 minutes. Innsbruck West Station is 8 minutes by foot and Innsbruck Central Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NALA individuellhotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 785 out of 1006 reviews
Rating 8 - Good. 180 out of 1006 reviews
Rating 6 - Okay. 29 out of 1006 reviews
Rating 4 - Poor. 5 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, walking distance to old town, great room size, fresh air, gorgeous gardens & bikes for guests.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and polite staff. Very well maintained property and beautiful garden.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the most beautiful garden where you can enjoy day or night with lots of sitting areas.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Nala. It is a very charming boutique hotel in a great location with good amenities, including a delicious breakfast. Lea at the front desk was particularly helpful with booking our restaurant and train reservations. Lea was knowledgeable and spoke multiple languages. Monica in the restaurant was very friendly and helpful. There are outdoor spaces to enjoy and the property is very clean and charming inside and out.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe of the hotel and the outdoor spaces. Staff were kind. Very walkable to everything in Innsbruck.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice outdoor spaces, good air circulation.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless great staff fantastic location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops, bars and restaurants near by, breakfast was great and had prosecco
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, in a quite neighbourhood, close to the city and with a great breakfast. They also provided me with welcome card which included free public transport for the duration of my stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Nana. From check in to check out staff was friendly, helpful and gave suggestions of what to do. Our room was awesome with the terrace being a plus. The hotel is convenient to everything we wanted to do. The breakfast is awesome!! We highly recommend this hotel!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The staff were so friendly and hospitable.perfect location, less than 10 minutes to the train station. We would love to return again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a quiet oasis just a 5-10 min (safe) walk from the busy old town area. We will thrilled with how cleverly designed our small room was, and with the quality of the amenities. Though we didn’t linger, the buffet looked delicious.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service and great stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so charming and the staff was kind and helpful. The complimentary prosecco upon arrival was lovely after a long day of traveling. The welcome information was useful for our stay and the client service was above and beyond when I needed some ice for my injured knee. The location was also spectacular, being such a close walk to the Old Town area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nala was exceptional, start to finish!! Staff were very friendly during any exchange. The rooms was beautiful and THE VIEW!!!! Best I’ve seen before. Very central location- only ten minute walk to the train stations and the old town. Beautiful terrace and restaurant and the patio with the garden outside was breathtaking. Good was delish, albeit a little pricey. Would definitely go back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and cool hotel! Loved the unique decor- located close to the Christmas markets and shops. Had a pleasant stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing staff and service, couldn’t do enough for us. Lovely room, great hotel and location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Very nice hotel on a top location.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Nala hotel was amazing. The room was small, but everything is extremely well designed. Very comfortable. Staff was very helpfull and friendly Petra and Brad Chelsea, Quebec
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within a 15 minute walk, beautiful views, spacious rooms, extremely helpful hotel staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with character and charm! Great views and a wonderful garden area where you can relax and enjoy a coffee or a glass of prosecco. Complimentary beverages upon arrival and during the day were a plus. The staff were very helpful and friendly. We were only staying one night so we had a regular room which was still fantastic and very clean. You can tell that details are important to the staff and the management. There is also luggage storage available. Not a far walk from anywhere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and had everything we needed for our short stay. The staff were welcoming and the rooms were neat and clean. The sauna was a nice added bonus at the end of a day up the mountain and walking.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and hotel. Excellent reception service and room amenities.
Stayed 1 night in Dec 2024