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Motel One Innsbruck

3.0 star property
Hotel in Innsbruck with a 24-hour front desk

Choose dates to view prices

Photo gallery for Motel One Innsbruck

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk
Standard Room, 1 Queen Bed (View) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Bar (on property)
Bar (on property)
Bar (on property)
Motel One Innsbruck sits in the heart of the city center, offering travelers a genuine welcome and complimentary in-room WiFi. The smoke-free property features staff who know how to help guests navigate their stay with practical advice and assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Südbahnstraße 1, Innsbruck, Tirol, 6020

What's nearby

  • Maria Theresa Street - 6 min walk - 0.4 miles
  • Innsbruck Old Town Christmas Market - 12 min walk - 0.7 miles
  • Golden Roof - 12 min walk - 0.7 miles
  • Hofburg - 12 min walk - 0.7 miles
  • Bergisel Ski Jump - 18 min walk - 1.0 mile

Getting around

  • Innsbruck Central Station - 3 min walk
  • Innsbruck Technik Tram Stop - 16 min drive
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪karaffu | coffee culture - ‬5 min walk
  • ‪Restaurant Safran - ‬4 min walk
  • ‪Hotel Sailer - ‬4 min walk
  • ‪Audioversum - ‬5 min walk
  • ‪Marrusch - ‬4 min walk

About this property

Motel One Innsbruck

Hotel located in Innsbruck City Centre
Motel One Innsbruck provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 222 rooms feature comforts such as premium bedding and separate sitting areas, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • Separate sitting areas, heating, and daily housekeeping

Similar properties

Lunch and dinner served, local and international cuisine

Hotel Sailer

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
8.8 out of 10, Excellent, 1,005 reviews
Hotel Sailer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.50 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.50 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Motel One Innsbruck Hotel
Motel One Innsbruck Innsbruck
Motel One Innsbruck Hotel Innsbruck

Frequently asked questions

Is Motel One Innsbruck pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Motel One Innsbruck?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motel One Innsbruck?

Check-out is at noon.

Where is Motel One Innsbruck located?

Located in Innsbruck City Centre, this hotel is within a 10-minute walk of Casino Innsbruck, Wilten Abbey, and Maria Theresa Street. Triumphal Arch and Kaufhaus Tyrol are also within 10 minutes. Innsbruck Central Station and Innsbruck (IOB-Innsbruck Central Train Station) are within a 5-minute walk.

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Motel One Innsbruck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 330 reviews
Rating 8 - Good. 86 out of 330 reviews
Rating 6 - Okay. 27 out of 330 reviews
Rating 4 - Poor. 9 out of 330 reviews
Rating 2 - Terrible. 2 out of 330 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Basic facilities but nothing missing. Good bed. Good shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We had an early morning train out of Innsbrook, and the hotel is just steps away from the train station. An excellent way to go!
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place because of its close proximity to the train station. It was also easily walkable to all the attractions I wanted to visit. However, I found that the breakfast was very overpriced for a small selection of items. The view from the restaurant was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Very close to the Station. And also the Bar is great
Stayed 1 night in Jun 2025

10/10 Excellent

Taina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found my room to be comfortable and clean, and the views amazing. Watched the sunset from my bed. Staff was really friendly and helpful. Connections awesome, as the hotel is right next to the railway station. Breakfast was good but pretty basic. Overall I was very happy with my stay and would absolutely come back.
Stayed 2 nights in Jun 2025

4/10 Poor

Gabrielle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t impressed but a good location for a quick stop over from train station. Room was very small and overlooked train tracks, no view. For a longer stay, I would recommend Adlers Hotel at the end of the street instead — beautiful view and pleasant staff for around the same price.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply great

Really pleasant staff throughout and when the shower broke they had it repaired with a new shower head by the time we returned from our evening meal. Amazing service!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good hotel

Amazing location - don't even have to cross the street to get to hotel from the train and bus station, yet the neighborhood is still nice. Staff was courteous, room was clean. Only knock is that bed could have been a little more comfortable. Coverings was a duvet, which so many hotels are using now.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sid-El Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, the hotel is clean and right across the train station in the city center.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing views, friendly staff, modern decor, very convenient location
Stayed 2 nights in Aug 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Motel One in Innsbruck. Very convenient location, right next to the OBB train station. The facility is very nice, clean and cosy. The staff were very nice. No coffee machine in the room, but you can go to the top floor bar to get a coffee and other drinks. Was only a few mins walk to the Christmas Market Plaza.
Stayed 1 night in Dec 2024

8/10 Good

Yanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay at the hotel was good — the staff was kind and the place was clean. However, the temperature in the room was very uncomfortable. It was extremely hot, and there were no windows to ventilate. Unfortunately, the air conditioning was locked and couldn’t be adjusted, which made it difficult to sleep comfortably. This is something that definitely needs improvement.
Stayed 1 night in Apr 2025

6/10 Okay

derya

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location, but others aren’t exaggerating about the small room size - it’s tiny. Also, I’ve never stayed in a hotel that doesn’t provide a coffee maker/kettle, which was quite inconvenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Finnian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful Motel One, right beside Innsbruck train station, same usual Motel One quality, I had a corner room and had amazing views. Bar on top floor was nice with great views also.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does exactly what is says
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very small, that was the only thing we were not impressed with.
Stayed 1 night in Sep 2024

6/10 Okay

Vallorie

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a bit small. Breakfast was pretty good!
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this accommodation, the staff were friendly and approachable. Although situation about the main train station, we did not hear a thing. The room was nice, clean and the views were spectacular. Loved every minute.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Very nice, though the air conditioning for cooling was very insufficient
Stayed 2 nights in Jun 2024

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great and most of the staff were super friendly, except for one of the female staff members. It started off ok, but when she handed me my key, she didn't say anything. She didn't repeat the room number or show me where the elevators were. Iended up having to drag it out of her in order to get to my room. I've stayed at a lot of hotel rooms, and this small act didn't make me feel welcome.
Stayed 3 nights in Mar 2025

4/10 Poor

Josh

Liked: Staff & service, room comfort
Disliked: Cleanliness

Had high hopes, left with none

The room is pretty small, very basic, the window seems to be a joke so there wasn’t much ventilation in the room. The cleaning doesn’t happen everyday The breakfast for the cost was really bad. Recommend going elsewhere for the costs. The bar up top is nice however.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
There is too much dust in the room, including on the carpet and curtains. It’s difficult to ventilate the dust because the window only opens a little. There is also a bad smell coming from the bathroom. The reception feels like it’s run by AI. “The breakfast isn’t worth the price. Even when the orange juice runs out, they don’t refill it. However the view and the location was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unpleasant Experience

We had a very unpleasant experience at this hotel. The booking was made online with card details stored. When we arrived we were asked to pay. We tried 4 different cards and each was declined. The Receptionist was very rude and unhelpful, making us feel like criminals. She said she had been taking card payments all day, so there was certainly nothing wrong with the card machine. She said if we wanted to stay we had to pay in cash and told us there was an ATM at the train station. We went there, it was broken. We walked around the city and eventually found an ATM, but had to pay a transaction fee. We walked 20 minutes back to the hotel and paid in cash. While we were doing so, we noticed that the person checking in next to us was having the same problem. The problem was with the card reader! The Receptionist offered no apology for making us go to an ATM. She was not wearing a name badge and when we asked for her name, she ignored us and went to get a manager. The manager told us her name was Ms Dulas and apologised for her unsatisfactory behaviour. There was no reason to treat us like this and we spent the rest of our stay trying to avoid her. It is a shame that the hotel cannot take the payment directly from the online booking when such difficulties arise
Stayed 2 nights in Jan 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is walkable to the old town and the central train station. It is safe with many dining options as well as a supermarket. The room is well sized for two with big luggage. Kettle is available upon request. Staff was friendly and helpful!
Stayed 1 night in Oct 2025

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