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Hotel Burgstall

Property class: 4

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Photo gallery for Hotel Burgstall

A hotel with multiple balconies, a central tower, and a mountain backdrop. - Hotel Burgstall (Neustift Im Stubaital)
A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench. - Hotel Burgstall (Neustift Im Stubaital)
A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall. - Hotel Burgstall (Neustift Im Stubaital)
A spacious dining area with high wooden ceilings and red-striped chairs. Tables are set with white tablecloths and silverware. - Hotel Burgstall (Neustift Im Stubaital)
A reception area with a wooden reception desk, a mirror, and framed artwork on the walls. - Hotel Burgstall (Neustift Im Stubaital)
Consider a stay at Hotel Burgstall and take advantage of a free breakfast buffet, an airport shuttle, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a sports massage, reflexology, and aromatherapy at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench.

Comfort Double Room

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Triple Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Comfort Triple Room

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Single Room

A cozy room with a wooden bed, a wooden nightstand, a wooden wardrobe, a purple sofa, and a small table.

Comfort Single Room

  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Neustift Im Stubaital, Hotel Burgstall is in a rural area and on a lake. Freizeitzentrum Neustift and Sommerrodelbahn are local attractions and those in the mood for shopping can visit Maria Theresa Street and Kaufhaus Tyrol. Traveling with kids? Consider Innsbruck Olympic Sliding Center, or check out an event or a game at Bergisel Ski Jump. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Neustift Im Stubaital travel guide
Map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • A river reflecting colorful lights from buildings and a Christmas tree.
    Innsbruck Old Town Christmas Market
    26 min drive - 15.7 miles
  • A mountainous landscape with a bridge, green fields, and a snow-capped peak.
    Brenner Pass
    41 min drive - 28.2 miles
  • A wooden deck with white lounge chairs, a mountain backdrop, and a clear lake.
    Achensee
    60 min drive - 42.2 miles
  • Foesterhaus
    5 min walk - 0.3 miles
  • Stubai Glacier Cable Car
    33 min drive - 14.8 miles

Getting around

  • Innsbruck West Station
    21 min drive
  • Kranebitten Airport (INN)
    31 min drive

Restaurants

  • McDonald's
    11 min drive
  • Autogrill
    16 min drive
  • Panorama Restaurant kreuzenjoch
    47 min drive
  • Zirmachalm
    39 min drive
  • Pizzeria Platzl Cafe Anny
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 15 and June 6.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Burgstall pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Burgstall?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Burgstall?

Check-out is at 11 AM.

Does Hotel Burgstall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Burgstall located?

Conveniently located near the ski slopes, this Neustift Im Stubaital hotel is in the mountains within 2 mi (3 km) of Foesterhaus, Elfer Gondola, and Ski Lift Neustift. Kreuzjoch Cable Car and Kreuzjochbahn are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Burgstall Reviews

8.6

Excellent

9.6

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiengeführtes Hotel der gehobenen Klasse

Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019