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Altstadthotel Weisses Kreuz

4.0 star property
Hotel in Innsbruck with a 24-hour front desk and a bar

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Photo gallery for Altstadthotel Weisses Kreuz

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Bar (on property)
40-inch LCD TV with cable channels, TV
Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 miles
  • Innsbruck Old Town Christmas Market - 1 min walk - 0.1 miles
  • Golden Roof - 1 min walk - 0.1 miles
  • Hofburg - 3 min walk - 0.2 miles
  • Seegrube Cable Car - 6 min drive - 2.8 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

Upscale hotel located in Innsbruck City Centre
Altstadthotel Weisses Kreuz provides amenities like a shopping mall on site and a bar. Active travelers can enjoy cycling at this hotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • Local cuisine breakfast (surcharge), bike rentals, and multilingual staff
  • A living plant wall, luggage storage, and an elevator
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

Is Altstadthotel Weisses Kreuz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Altstadthotel Weisses Kreuz?

This hotel doesn't offer parking.

What time is check-in at Altstadthotel Weisses Kreuz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Altstadthotel Weisses Kreuz?

Check-out is at 11 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Altstadthotel Weisses Kreuz located?

Located in Innsbruck City Centre, this hotel is steps from Innsbruck City Tower, Maria Theresa Street, and Innsbruck Old Town Christmas Market. Golden Roof and Helbling House are just steps away. Innsbruck Central Station is 11 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

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Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 318 reviews
Rating 8 - Good. 52 out of 318 reviews
Rating 6 - Okay. 10 out of 318 reviews
Rating 4 - Poor. 6 out of 318 reviews
Rating 2 - Terrible. 2 out of 318 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, very charming. Great bar on the premises.
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, lovely staff, lovely location and gorgeous rooms. The breakfast was great and we had an amazing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Room was perfect and convenient. Thebstaff coulsnt have been better and the breakfast was out of this world. Highly reccommend!☆☆☆☆☆
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the absolute best Old Town location! The bar is incredible too! Super nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!
Stayed 1 night in Dec 2024

10/10 Excellent

Sahar Tal

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Weisses Kreuz. Delightful staff, spacious room and best breakfast anywhere!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Weisses Kreuz hotel. The staff were very friendly and helpful. The cocktail bar and the breakfast at the hotel was excellent. Rooms were on the smaller side but were still very comfortable. This was a beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Innsbruck old town stay

Cozy yet contemporary hotel in heart of old Innsbruck-great view of town from window in my room. I felt immediately at home upon entry with such a warm welcome from the manager after a delay in my travels. I would highly recommend this location for your stay in Innsbruck.
Stayed 4 nights in Dec 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with charm. Right in square with restaurants and Christmas market. Close to everything including a little grocery store if need be.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small breakfast was excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Innsbruck

Thoroughly enjoyed our visit. The staff was extremely friendly and the hotel was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, walkable to all major city attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Great location but need to be updated
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
We loved our stay here. The welcome drink and breakfast are superb. The hotel was quiet and close to everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast was exceptional Highly recommended
Stayed 2 nights in May 2024