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Alpenhotel Fernau

4.0 star property
Family-friendly hotel with a full-service spa and area shuttle service

Choose dates to view prices

Photo gallery for Alpenhotel Fernau

Exterior
Property grounds
Turkish bath
Minibar, in-room safe, free WiFi, bed sheets
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Hot Tub
  • Pool
  • Laundry

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room (Kat. B)

Standard Single Room (Kat. B) | Minibar, in-room safe, free WiFi, bed sheets

Standard Single Room (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A) | Minibar, in-room safe, free WiFi, bed sheets

Comfort Double Room (Kat. A)

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B) | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • St. George Church - 10 min walk - 0.5 miles
  • Ski Lift Neustift - 16 min walk - 0.9 miles
  • Elferbergbahn - 16 min walk - 0.9 miles
  • Elfer Gondola - 16 min walk - 0.9 miles
  • Stubai Glacier Cable Car - 24 min drive - 12.9 miles

Getting around

  • Völs Station - 25 min drive
  • Kranebitten Airport (INN) - 24 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬10 min walk
  • ‪Panorama Restaurant Elfer - ‬29 min drive
  • ‪Pizzeria Salute - ‬5 min drive
  • ‪Bottega No. 13 - ‬10 min walk
  • ‪Tyrol Cafe-Restaurant - ‬7 min walk

About this property

Alpenhotel Fernau

Upscale family-friendly hotel near Elfer Gondola
Located close to Schlick 2000 Ski Resort and Serlesbahn, Alpenhotel Fernau provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, express check-out, and express check-in
Room features
All guestrooms at Alpenhotel Fernau have comforts such as bathrobes, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, German, Hungarian, Italian, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 26 and October 8.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Frequently asked questions

Does Alpenhotel Fernau have a pool?

Yes, this property has an outdoor pool.

Is Alpenhotel Fernau pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Alpenhotel Fernau?

Self parking is free at this property.

What time is check-in at Alpenhotel Fernau?

Check-in start time: 7:30 AM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Alpenhotel Fernau?

Check-out is at 11 AM.

Does Alpenhotel Fernau provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–8:00 PM on request. A fee of EUR 55 per vehicle applies.

Where is Alpenhotel Fernau located?

Located in Neustift Im Stubaital, this family-friendly hotel is 0.8 mi (1.3 km) from Elfer Gondola, and within 9 mi (15 km) of Schlick 2000 Ski Resort and Serlesbahn. Golden Roof and Alpenzoo are also within 20 mi (32 km).

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Alpenhotel Fernau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Great service, beautiful property. Worth spending significant time.
Stayed 1 night in Jun 2022

10/10

The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Stayed 3 nights in Nov 2021

8/10

Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Stayed 7 nights in Jul 2020

10/10

Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Stayed 4 nights in Jul 2020

10/10

Stayed 4 nights in Dec 2019

8/10

I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Stayed 7 nights in Jul 2019

8/10

Stayed 1 night in Oct 2018

10/10

Excellent hotel, great room but the view from our balcony was extraordinary
Stayed 5 nights in Sep 2018

8/10

sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
Stayed 7 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!
This review was submitted before 2018 and has not been verified.

10/10

I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.