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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel with an indoor pool connected to a shopping center in Indianapolis

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Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Banquet hall
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

Hampton Inn & Suites Indianapolis-Keystone

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  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 884 reviews
Hampton Inn & Suites Indianapolis-Keystone

About the neighborhood

Map
8787 Keystone Crossing, Indianapolis, IN, 46240

What's nearby

  • Fashion Mall at Keystone - 2 min walk - 0.1 miles
  • Dave & Buster's - 4 min drive - 2.4 miles
  • Castleton Square - 5 min drive - 2.7 miles
  • Butler University - 13 min drive - 7.0 miles
  • Indiana State Fairgrounds - 13 min drive - 7.2 miles

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Upscale hotel near Fashion Mall at Keystone
Take advantage of a grocery/convenience store, a terrace, and a shopping mall on site at Sheraton Indianapolis Hotel at Keystone Crossing. The on-site restaurant, Keystone Cafe, offers breakfast, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Concierge services, a TV in the lobby, and a computer station
  • An elevator, smoke-free premises, and a gift shop
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 395 rooms boast comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (7,344 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Yes, this property has an indoor pool.

Is Sheraton Indianapolis Hotel at Keystone Crossing pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Indianapolis Hotel at Keystone Crossing?

Self parking is available for USD 20 per day. Valet parking is available for USD 29 per night.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Sheraton Indianapolis Hotel at Keystone Crossing located?

Situated in the business district, this hotel is steps from Fashion Mall at Keystone, and within 3 mi (5 km) of Castleton Square and Dave & Buster's. Community Heart And Vascular Hospital and Community Hospital North are also within 6 mi (10 km).

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Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 790 out of 1235 reviews
Rating 8 - Good. 231 out of 1235 reviews
Rating 6 - Okay. 86 out of 1235 reviews
Rating 4 - Poor. 61 out of 1235 reviews
Rating 2 - Terrible. 67 out of 1235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Enjoyed our 4 night stay here very much. Very walkable, great staff!
Stayed 4 nights in Jun 2025

10/10

I've stayed at this hotel multiple times and it always pleasant experience
Stayed 2 nights in May 2025

10/10

Love their comfortable beds, slept like a baby! Nice area walkable to fashion mall and restaurants. Nice hotel, I highly recommend!
Stayed 1 night in Jun 2025

10/10

Nice location, very nice hotel
Stayed 1 night in Apr 2025

10/10

Excellent stay.
Stayed 1 night in Apr 2025

10/10

Wonderful place
Stayed 2 nights in Apr 2025

10/10

Great location! Walking distance to several restaurants and the fashion mall. Didn’t like the daily parking fee, should be included with hotel stay.
Stayed 2 nights in May 2025

8/10

Quiet, clean and perfect for our one night stay in Indianapolis
Stayed 1 night in Apr 2025

10/10

Very nice
Stayed 2 nights in Jun 2025

10/10

Beautiful hotel, friendly and polite staff
Stayed 1 night in Apr 2025

10/10

Polite staff
Stayed 5 nights in May 2025

8/10

Beautiful hotel.
Stayed 1 night in Mar 2025

10/10

Great location! Access to Fashion Mall and Dining places from the second floor. Staff was super nice.
Stayed 2 nights in Apr 2025

10/10

Nice rooms, ease of check-in
Stayed 1 night in Mar 2025

10/10

We enjoyed our stay very much.
Stayed 2 nights in Feb 2025

8/10

Great getaway just on Indy's north side.
Stayed 2 nights in Mar 2025

10/10

Stayed for Ren User Group - great place to stay
Stayed 3 nights in Mar 2025

10/10

The stay
Stayed 1 night in Mar 2025

8/10

This hotel is amazing! The only thing we did not like is people smoking marijuana next door to us. We could smell it in our room. That disturbed our stay here.
Stayed 1 night in May 2025

10/10

Awesome, nice, updated rooms. Great front desk staff.
Stayed 1 night in Feb 2025

10/10

The hotel was conveniently located near a quality shopping mall and had every amenity possible. The staff, particularly the check in customer service staff were exceptional.
Stayed 1 night in Mar 2025

10/10

Front desk check in and hotel were top tier.
Stayed 1 night in Mar 2025

10/10

.
Stayed 1 night in Jun 2025

10/10

The staff was exceptional
Stayed 2 nights in Mar 2025

10/10

The property was amazing and the staff was friendly. I would stay again
Stayed 1 night in Feb 2025