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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Families can start the day with breakfast including special kids' meals before exploring nearby shopping centers and parks, then return to enjoy the indoor pool

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Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio - Sheraton Indianapolis Hotel at Keystone Crossing (Indianapolis)
Lobby - Sheraton Indianapolis Hotel at Keystone Crossing (Indianapolis)
Lobby - Sheraton Indianapolis Hotel at Keystone Crossing (Indianapolis)
Indoor pool - Sheraton Indianapolis Hotel at Keystone Crossing (Indianapolis)
Exterior - Sheraton Indianapolis Hotel at Keystone Crossing (Indianapolis)
The Sheraton Indianapolis Hotel at Keystone Crossing is a practical home base for travelers. Guests can shop at the on-site grocery store, dine at Keystone Cafe, grab coffee, and relax by the indoor pool or garden patio. The Fashion Mall is just steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(88 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(112 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(127 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Indianapolis, Sheraton Indianapolis Hotel at Keystone Crossing is connected to a shopping center. Ruoff Home Mortgage Music Center is a cultural highlight and some of the area's popular attractions include Indiana State Fairgrounds and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Indianapolis Motor Speedway. Spend some time exploring the area's activities, including golfing. Visit our Indianapolis travel guide
Map
8787 Keystone Crossing, Indianapolis, IN, 46240

What's nearby

  • Lucas Oil Stadium
    Lucas Oil Stadium
    26 min drive - 24.2 miles
  • Indianapolis Motor Speedway
    Indianapolis Motor Speedway
    27 min drive - 22.6 miles
  • Fashion Mall at Keystone
    1 min walk - 0.1 miles
  • Fastimes Indoor Karting
    2 min drive - 0.9 miles
  • Barbara S. Wynne Tennis Center
    6 min drive - 2.2 miles

Getting around

  • Indianapolis Station
    28 min drive
  • Indianapolis Intl. Airport (IND)
    35 min drive

Restaurants

  • The Cheesecake Factory
    6 min walk
  • Shake Shack
    3 min walk
  • P.F. Chang's China Bistro
    7 min walk
  • Sheraton Club Lounge
    1 min walk
  • Crumbl Cookies
    9 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Upscale hotel near Fashion Mall at Keystone
Take advantage of a grocery/convenience store, a terrace, and a shopping mall on site at Sheraton Indianapolis Hotel at Keystone Crossing. The on-site restaurant, Keystone Cafe, offers breakfast, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, 29 meeting rooms, and multilingual staff
  • ATM/banking services, a banquet hall, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 395 rooms boast comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (7,344 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Yes, this property has an indoor pool.

Is Sheraton Indianapolis Hotel at Keystone Crossing pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per day. Valet parking is available for USD 29 per night.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is Sheraton Indianapolis Hotel at Keystone Crossing located?

Situated in the business district, this hotel is steps from Fashion Mall at Keystone, and within 3 mi (5 km) of Castleton Square and Dave & Buster's. Kindred Hospital Indianapolis North and Woodhouse Day Spa are also within 6 mi (10 km).

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Reviews

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 946 out of 1361 reviews
Rating 8 - Good. 222 out of 1361 reviews
Rating 6 - Okay. 83 out of 1361 reviews
Rating 4 - Poor. 49 out of 1361 reviews
Rating 2 - Terrible. 61 out of 1361 reviews

Reviews

Verified

10/10 Excellent

Blain

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! The Sheridan exceeded expectations- clean, comfortable, and great location. Would definitely book again 👍
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym. Clean, comfortable, nice lobby set-up
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and it was close to an event I attended
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute with a view if the city! It was cozy for my husband and I and pur 2 children. The kids loved the pool! It was a little cold being that it was a inside pool but we managed!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The room was nice and bed was comfortable. The location is perfect. I love the fact that it’s attached to the mall. The staff is exceptional!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was open late so we could take a dip before getting ready for bed- super relaxing way to end after a day of travel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justina

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff. Only thing is sometimes the hall gets noisy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We are staying one night. So far it has been great. Very clean and beautiful
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean; hotel was modern and close to lots of restaurants and shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kendra

Staff was extremely friendly and very helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Addison

Liked: Cleanliness, amenities
The room stayed perfect temperature and i loved staying here! Plan on booking again today for this weekend!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
The staff, cleanliness, atmosphere, a quality of food. Everything was handled in a very friendly and professional manner.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being attached to the mall was great. Beautiful hotel. Staff were amazing.
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient, clean, and welcoming. The beds could use an upgrade, but otherwise quiet nice!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deal and nice location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Room was wonderful. Clean and spacious. All the staff were fantastic.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Nice size room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the desk were excellent and helped to make our rooms adjoining! Our room was large, beautiful and very clean!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JerMario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff..
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Fast check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Convenient to the Fashion Mall and restaurants
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located around all the things we needed great access to highway, centrally located
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at checkin was very accommodating and friendly. As a woman there by myself I felt safe and comfortable. Would stay there again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a work trip. Close to everything, staff was awesome and room was clean!
Stayed 1 night in Sep 2025