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Sheraton Indianapolis City Centre Hotel

Property class: 4

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Photo gallery for Sheraton Indianapolis City Centre Hotel

A Sheraton hotel with a rooftop pool, surrounded by high-rise buildings. - Sheraton Indianapolis City Centre Hotel (Indianapolis)
Creator video - submitted by JetsettingJabber
A dining table set for a meal with candles, glasses, and cutlery, overlooking a cityscape. - Sheraton Indianapolis City Centre Hotel (Indianapolis)
A cityscape with high-rise buildings, including a Sheraton hotel, and a statue on a pedestal. - Sheraton Indianapolis City Centre Hotel (Indianapolis)
A rooftop terrace with wicker furniture and a city skyline in the background. - Sheraton Indianapolis City Centre Hotel (Indianapolis)
Located close to Soldiers and Sailors Monument and Gainbridge Fieldhouse, Sheraton Indianapolis City Centre Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. The on-site American cuisine restaurant, Alexanders Bar and Grill, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(51 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a mirror.

Deluxe Room, 1 King Bed, City View

7.4 out of 10
Good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds (View)

8.0 out of 10
Very good
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (View)

Room

Traditional Room, 1 King Bed (View)

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

A hotel room with a bed, a nightstand, a lamp, a chair, a bookshelf, and a television.

Executive Suite, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a mirror.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Indianapolis, a neighborhood in Indianapolis, Sheraton Indianapolis City Centre Hotel is in the entertainment district and near a metro station. Old National Centre is a cultural highlight and some of the area's popular attractions include Indianapolis Zoo and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Gainbridge Fieldhouse or Lucas Oil Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Indianapolis travel guide
Map
31 W Ohio St, Indianapolis, IN, 46204

What's nearby

  • The Indiana Convention Center with a digital sign displaying the date June 22, 2019, time 10:49 AM, and temperature 73°F.
    Indiana Convention Center
    8 min walk - 0.4 miles
  • The interior of the Bankers Life Fieldhouse with a large sign reading "Home of the Indiana Pacers."
    Gainbridge Fieldhouse
    8 min walk - 0.4 miles
  • A sign for the Eiteljorg Museum of American Indians and Western Art.
    White River State Park
    10 min walk - 0.5 miles
  • A modern building with large windows and a Lucas Oil sign. There are stairs leading up to the entrance, and a tree-lined sidewalk.
    Lucas Oil Stadium
    15 min walk - 0.8 miles
  • Indiana University-Purdue University Indianapolis
    11 min walk - 0.6 miles

Getting around

  • Methodist Station
    7 min drive
  • Indianapolis Station
    12 min walk
  • Indianapolis Intl. Airport (IND)
    18 min drive

Restaurants

  • Potbelly Sandwich Shop
    3 min walk
  • Alexander's Bar/Grille At Sheraton City Centre
    1 min walk
  • Giorgio's Pizza
    3 min walk
  • 120 West Market Fresh Grill
    3 min walk
  • Buca di Beppo
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Indianapolis City Centre Hotel have a pool?

Yes, this property has an outdoor pool. The pool will be closed during the winter.

Is Sheraton Indianapolis City Centre Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Indianapolis City Centre Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Indianapolis City Centre Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Indianapolis City Centre Hotel located?

Located in Downtown Indianapolis, this hotel is within a 10-minute walk of Soldiers and Sailors Monument and Gainbridge Fieldhouse. White River State Park and Indiana University-Purdue University Indianapolis are also within 15 minutes. Methodist Station is 29 minutes by foot and Indianapolis Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Indianapolis City Centre Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the location!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a very clean well kept property, staff was amazing and they met all our expectations. Very close to everything we wanted to go to within the city.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Beds were really comfortable (firm). Great views and conveniently located.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night. Great location and reasonable pricing
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good customer service and room service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by Sabrina at the front desk, who was delightful and personable. Our room had an amazing view of the monument. We felt safe and comfortable throughout our visit. The text option offered by the valet service was easy to use and allowed us to get our car in a timely manner. Overall, we were happy and would definitely stay again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pool was quite nice, views spectacular
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the atmosphere. Pool deck was fun to hang out in the evening. Limited tables and chairs out there so get there early
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean and beds were very comfortable!! Unfortunately we booked a king sized bed with a city view, and got a 2 full beds with a city view. Additionally after getting back to hotel after a concert, staff said the restaurant would be open till 1am. We got in and self seated, like sign said, and no staff greeted us or took our order. We were walked by multiple times with no greeting or anything.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good Location to the confernce center The pay extra for breakfast on upper floors was marginal at best.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff - Raina and Autumn were outstanding and so warm and helpful. The restaurant staff especially Allie made our stay the absolute best!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my two night stay. The staff, especially Kay, was amazing. There is so much to go around the area - and is walkable. Our room was great with a beautiful view.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good value for a downtown spot! The pool area overlooking the monument roundabout was great. The hotel was clean, and the front desk was friendly and efficient. Thanks!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at this hotel! We met Sabrina at the front counter and she was very kind and friendly. She explained all the amenities that we available to us and got us checked in quickly.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, confortable room Good restaurants No parking, but theres one nearby $35 a day
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean, Staff was very helpful and the food was very good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little tired as far as Sheratons go. Was still nice but was a little surprised. Starbucks was a bonus and the gym was good as far as hotel gyms go.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was great, and the staff was also.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
They were very friendly and accommodating. Would stay again
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice pool and wonderful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a view
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was fantastic and the staff were very helpful and friendly!
Stayed 2 nights in Dec 2025