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Holiday Inn Indianapolis Downtown by IHG

Property class: 3

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Bar (on property) - Holiday Inn Indianapolis Downtown by IHG (Indianapolis)
Indoor pool - Holiday Inn Indianapolis Downtown by IHG (Indianapolis)
Desk, blackout drapes, iron/ironing board, free WiFi - Holiday Inn Indianapolis Downtown by IHG (Indianapolis)
Reception - Holiday Inn Indianapolis Downtown by IHG (Indianapolis)
Business center - Holiday Inn Indianapolis Downtown by IHG (Indianapolis)
Holiday Inn Indianapolis Downtown sits in the heart of the city, where travelers can enjoy the spa tub, indoor pool, and gym after exploring urban sights. The property features a bar and restaurant, plus free in-room WiFi. Past guests consistently praise the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Indianapolis, a neighborhood in Indianapolis, Holiday Inn Indianapolis Downtown by IHG is near a train station. Children's Museum of Indianapolis is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Indiana State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Gainbridge Fieldhouse. Visit our Indianapolis travel guide
Map
515 S West St, Indianapolis, IN, 46225

What's nearby

  • Lucas Oil Stadium
    Lucas Oil Stadium
    3 min walk - 0.2 miles
  • Victory Field
    Victory Field
    9 min walk - 0.5 miles
  • Indiana Convention Center
    Indiana Convention Center
    9 min walk - 0.5 miles
  • White River State Park
    White River State Park
    11 min walk - 0.6 miles
  • Gainbridge Fieldhouse
    Gainbridge Fieldhouse
    16 min walk - 0.9 miles

Getting around

  • Indianapolis Station
    10 min walk
  • Canal Station
    12 min drive
  • Indianapolis Intl. Airport (IND)
    15 min drive

Restaurants

  • JW Marriott Lobby Lounge
    9 min walk
  • Rye Bar
    11 min walk
  • White Castle
    10 min walk
  • Conner's Kitchen + Bar
    11 min walk
  • Marriott Concierge Lounge
    12 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel near Lucas Oil Stadium
Close to Indiana Convention Center and Gainbridge Fieldhouse, Holiday Inn Indianapolis Downtown by IHG provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and a gift shop
  • Luggage storage, free newspapers, and a front-desk safe
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and room service. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Frequently asked questions

Does Holiday Inn Indianapolis Downtown by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Indianapolis Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per night.

What time is check-in at Holiday Inn Indianapolis Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Indianapolis Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Indianapolis Downtown by IHG located?

Located in Downtown Indianapolis, this hotel is within a 15-minute walk of Lucas Oil Stadium and Indiana Convention Center. Gainbridge Fieldhouse and Indianapolis Zoo are also within 1 mi (2 km). Indianapolis Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Indianapolis Downtown by IHG Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't really like the breakfast but other than that the bed was comfy, hotel was clean and staff was friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Rooms was cleaned well each day
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities
Staff was friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
good location and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar staff was fun, the food looked good that was going out. Super clean rooms, comfortable beds. Will stay again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and we forgot our daughter’s competition Leo for gymnastics and they were very helpful and allowed another family to come pick it up as we were very far away and almost back to Ohio.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and courteous staff!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The room, and the whole place was spotless!! The hotel staff, from the front desk to the ladies putting out breakfast was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Lucas oil and this property was right across the street! Friendly staff, decent hot breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Staff was friendly, there was a hot chocolate bar for the holidays.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jesus

The room was spacious and well maintained. The food and drinks at the bar were really good. We stayed ther for one night only, we were able to walk to the beautiful river walk.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Employees were super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , I got sick on my last day and had to check out at 11am . I spoke to staff and they let me stay 4 more hours I really appreciated that
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and accommodating. Breakfast had a great variety. Walkable to Lucas Oil Stadium
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The staff are so friendly and helpful. The breakfast was good and the room was clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice good staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for White River Park and Lucas Oil Stadium. Very clean and a great hot breakfast for only an additional $3. Nice stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is tidy and clean, they change everything you need, the staff is friendly, close to many restaurants and shopping, the best possible rating.
Stayed 2 nights in Oct 2025