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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Savor American flavors and energize your day with a workout in our 24-hour fitness center.

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Meeting facility - Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG (Indianapolis)
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Exterior - Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG (Indianapolis)
Meeting facility - Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG (Indianapolis)
Reception - Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG (Indianapolis)
In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

About the neighborhood

Located in Downtown Indianapolis, a neighborhood in Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is near a train station. Fashion Mall at Keystone is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Check out an event or a game at Lucas Oil Stadium, and consider making time for Indiana State Fairgrounds, a top attraction not to be missed. Visit our Indianapolis travel guide
Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center
    Indiana Convention Center
    2 min walk - 0.1 miles
  • Lucas Oil Stadium
    Lucas Oil Stadium
    3 min walk - 0.2 miles
  • Gainbridge Fieldhouse
    Gainbridge Fieldhouse
    8 min walk - 0.5 miles
  • Monument Circle
    Monument Circle
    11 min walk - 0.6 miles
  • White River State Park
    White River State Park
    11 min walk - 0.6 miles

Getting around

  • Indianapolis Station
    2 min walk
  • Canal Station
    11 min drive
  • Indianapolis Intl. Airport (IND)
    21 min drive

Restaurants

  • Brothers Bar & Grill
    5 min walk
  • Slippery Noodle Inn
    4 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Patron Saint
    4 min walk
  • Kilroy's Bar & Grill
    5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel near Indiana Convention Center
A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and coffee/tea in the lobby
  • Multilingual staff, smoke-free premises, and a gift shop
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Recycling, refrigerators, and video-game consoles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 60 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 65 per night.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and Indianapolis Zoo are also within 1 mi (2 km). Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

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Reviews

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and pleasant staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paulanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and extremely quiet
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, staff was professional, helpful and friendly. I have told many people about my positive experiences and hopefully they will consider staying at your awesome hotel 😊.
Charlie Chaplin car.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean! Easy access to Convention Center.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, bar has good food and drinks, and has full menu until 2 am! Crystal at the front desk was absolutely incredible!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kearston

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing, staff was Amazing Crystal at the front desk saved me I was locked in the ball room and she rescued me and gave me a history lesson about the room I was locked in. She was so nice. Thanks for a great stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness
Staff were very professional. Room was clean and had everything we needed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the train car! Was a neat experience. Staff was great! Short walk to Gainbridge Fieldhouse! Would def stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stay here a couple times a year. Rooms are clean staff is friendly close walk to many great restaurants and events.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great service and atmosphere.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic, and unique hotel. The room was clean and luxurious. Would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

My children and I loved this hotel. The staff was super nice and continuously checked on us throughout our stay. The hotel Is so spacious, there’s plenty of room in the common areas to relax together. The rooms are very nice, the bed was very comfortable and the lighting and furnishings were perfect. I loved all the train accessories and so did my kids! They were especially intrigued by the train cars you could sleep in. We’ll have to try that next time!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architectural elements of this well maintained facility. The train care rooms are a wonderful novelty. Staff was courteous, helpful and extremely pleasant. There is currently major road construction that was a bumber bit the facility has no control over but went out of their way to ease this. The only complaint I have is that the airconditioning was very loud. But over all a wonderful facility. Would recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vanessa Ann

Liked: Cleanliness
Room was nice very clean modern. The hotel is in area under construction so you need use valet services at this time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and staff were so friendly!! The train car room was a fun quirky experience. The construction around the hotel is unfortunate but texts and emails were supplied to help with all the necessary directions and instructions. Such a wonderful location and proximity to downtown!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Room was clean and the staff were are pleasant and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic building. Friendly staff. We loved it!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole concept is awesome. Feels like you are staying in a train station, but clean, with the train car rooms running down both sides of the hotel. Both myself and my daughter loved it and wished we knew about the train car rooms. Probably would have requested one. Also, the pillows are the best I have had at a hotel in a long time.
The hallway outside of our room
Right outside of our room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice & clean. Staff was professional and friendly. Great location. Appreciated hotel notifying about ongoing construction & route to take...Indy can be difficult to navigate on a good day. Definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
We had a great time staying in the train car. The front desk clerk was so nice and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, Room was cleaned nicely every day and bed made again with the pillows we brought, just like we prefer. Appreciated using the computer in the lobby and printing immediately what I typed for my conference.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Rooms Clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Area is under construction. No parking available. I suggest taking an uber or driving service. Great location if traveling by train.
Stayed 1 night in Feb 2026