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CozySuites at East Washington

3.0 star property

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Interior - CozySuites at East Washington (Indianapolis)
Fridge, microwave, oven, stovetop - CozySuites at East Washington (Indianapolis)
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Apartment | In-room dining - CozySuites at East Washington (Indianapolis)
Iron/ironing board, free WiFi - CozySuites at East Washington (Indianapolis)
Close to Gainbridge Fieldhouse and Old National Centre, CozySuites at East Washington has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

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Apartment | Living area | Smart TV, Netflix, Hulu, streaming services

Apartment

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio

Smart TV, Netflix, Hulu, streaming services

Deluxe Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown Indianapolis, a neighborhood in Indianapolis, CozySuites at East Washington is in the entertainment district. Fashion Mall at Keystone is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Gainbridge Fieldhouse. Visit our Indianapolis travel guide
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Map
520 E Washington St, Indianapolis, IN, 46204

What's nearby

  • Mass Ave Cultural Arts District
    Mass Ave Cultural Arts District
    8 min walk - 0.4 miles
  • Gainbridge Fieldhouse
    Gainbridge Fieldhouse
    9 min walk - 0.5 miles
  • Monument Circle
    Monument Circle
    10 min walk - 0.6 miles
  • Old National Centre
    Old National Centre
    11 min walk - 0.6 miles
  • Indiana Convention Center
    Indiana Convention Center
    16 min walk - 0.9 miles

Getting around

  • Canal Station
    7 min drive
  • Indianapolis Station
    20 min walk
  • Indianapolis Intl. Airport (IND)
    16 min drive

Restaurants

  • Anthem BCBS/Wellpoint Ben Lytle Building
    10 min walk
  • Lightbound Courtside Club
    8 min walk
  • Metazoa Brewing Company
    7 min walk
  • The Hulman
    8 min walk
  • Sun King Brewing Co.
    5 min walk

About this property

CozySuites at East Washington

Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dishwasher, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
CozySuites at East Washington offers 9 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Indianapolis apartment provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with digital channels
  • Streaming services

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • In an entertainment district

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Schlage mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 82-1406556

We should mention

This property does not have elevators

Frequently asked questions

Is CozySuites at East Washington pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at CozySuites at East Washington?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CozySuites at East Washington?

Check-out is at 11:00 AM.

Where is CozySuites at East Washington located?

Located in Downtown Indianapolis, this apartment building is within a 15-minute walk of Lockerbie Square Historic District, Gainbridge Fieldhouse, and Old National Centre. Lucas Oil Stadium and Indiana Convention Center are also within 1 mi (2 km). Indianapolis Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CozySuites at East Washington Reviews

7.8

Good

8.6

Cleanliness

8.6

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

Reviews

Verified

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location walkable to a lot of places
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, amenities, communication
Enjoyed my stay. Great location!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
It was small and nice. For a short stay it’s perfect. But anything longer I would suggest somewhere else. If you are traveling alone it doesn’t get any better than this. Perfect location near downtown.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Tiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was exactly what we needed and very clean. Check in and check out went smoothly. We enjoyed our stay! Parking was the only inconvenience to us because we had to walk with all of our belongings across the street.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and nice. It was walking distance to the convention center which was what we were looking for. I really enjoyed my stay here and would love to stay here again next visit.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort, communication

Wonderful apartment experience.

It was a lot to get everything together but once you do the process once you get there it’s super easy and convenient. Just pick you your keys and enjoy your place. Has everything you need this was great location. Short walks to stadiums and to restaurants
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, room comfort, communication

Great place

The apartment was clean and comfortable. Walkable to all event centers, downtown and restaurants. We did have trouble with our key fob on the second night. But even at midnight a gentleman talk with me and got us a new one in about 10 minutes. Parking was a little stressful at first but once we got the app and figured it out all was well. We will stay here again.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything went smoothly, the 1 bed room was a great size and my wife and I had no problem sharing the Queen bed. There was ample room in the bathroom and living room to relax. Went for sporting event at Lucas Oil. About a 25 mniute walk that was easy and safe. Many bar and restaurant options within 10 minute walk. Would stay there again!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities, communication
My high school senior and I stayed at this property to attend a swim meet at the Natatorium. It’s a short walk from Whole Foods, and a 7 minute drive from the Natatorium. We found a few free parking spots on East. The apartment was clean and modern. I was able to work remotely with nice backgrounds and fast WiFi. There’s a bit of a sophisticated system to get to a key locker to get in. Read your emailed instructions carefully to save yourself time.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Fix the Key Kiosk and it is a perfect spot!

This apartment was really perfectly located for the NEC at the Stadium and Convention Center. It was clean and cozy and once checked in. I did have the same issue as a couple other reviewers that the code to use the key kiosk did not work. But I messaged and got a call within 5 minutes and the woman opened it manually. I was expecting it so it didn't bother me, but it's not ideal.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Convenient to Lucas Oil Stadium

We were in town for an event at Lucas Oil Stadium and found this location to be easily walkable to and from the stadium - about a 10-15 minute walk. Access instructions were excellently laid out in the email and communication gets 5 stars for sure! I missed that it was a full size bed but it was comfortable. It is not a large space - smaller than most hotel rooms but for two people for two nights it was enough space for us, especially since we were out and about most of the time. The kitchen looked fully stocked though we didn’t utilize it at all. We parked in the parking lot at the end of the block, app was easily downloaded from the sign and payment was very reasonable ($12/night).
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Didnt like the communication from representative. Was not able to enter building due to needing special code. Was never told about this. Stood in the cold waiting for it. Once inside the lock box code didnt work. They sent a new one and it didnt work. Had to create a one time code to get our key. The room was nice. It was clean.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

chris

Liked: Cleanliness, listing accuracy
while the room was clean and had everything i needed, there were some small things that could have been better and this is my opinion so it might not be what happens to you... while in the shower i tried to use the provided body wash but the plunger on the bottle was basically jammed and the liquid soap came out from under the cap
Stayed 3 nights in May 2026
Verified

4/10 Poor

Mark

Disliked: Cleanliness, communication
Room was dirty and had a lot of hair on the sheets and couch. Reached out to customer Dr service for simple questions and never got a response.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, walkable to downtown and Lucas Oil Stadium. Would stay here again
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Roger M.

Liked: Cleanliness
Disliked: Check-in, communication
The check in process was awful. I was not sent the online guest registration form before arrival. So, I had no instructions on how to check in or get in. The online registration was also irritating by having to scan your ID and take a selfie to confirm your identity. I ended up having to call the main office four times to finally get the proper instructions on how to enter the building. The check-in instructions were not accurate. The number code didn’t work because they don’t tell you about punching in * after your code number, to get into the entrance. It took nearly two and a half hours to finally get in. Also, you must park in the street and pay a meter, preferably by using a specific app. You can’t use the parking garage unless you are living there. Even with all that figured out, the sensory keys and codes didn’t always unlock the main door. I had to find another entrance at times, as did others there. The digital key storage box didn’t function properly at first. The roads around the place are a mess and confusing due to closed roads and construction. It was very confusing to navigate out of the area to get back on the interstate. All of this made the trip very stressful, rather than enjoyable. I suggest staying a bit outside of the city in a regular hotel, especially if you aren’t familiar with the city life. The only good was the easy drive to get to Gainbridge Fieldhouse to see the Fever games and the room was nice.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shenita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Please have free parking for the guest
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Blondell

Liked: Cleanliness, property conditions & facilities, communication
Very pleased
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Deborah

Liked: Cleanliness, room comfort, communication

Excellent

Over all great. Some issues with the floor coming up and the carpet dirty also the couch was stained pretty bad we had to cover it with a sheet
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort, communication

Quality accommodations for downtown walking

Stayed for the work truck show this year in downtown Indianapolis, opted to stay at this property because of it being walkable. Aside from a minor hiccup initially when picking up my key, I have no complaints. Everything was perfect
Stayed 2 nights in Mar 2024
Verified

8/10 Good

emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property OK in a newer apartment all communication are done remote and getting into the apartment and key was complicated.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort, communication

An honest review

Stayed here two nights for the Royal Rumble at Lucas Oil Stadium. Property is beautiful, great communication with property management, within 20 minutes walk to Lucas Oil and Gainbridge Fieldhouse. only complaints I would have is the handle to turn the shower on was very loose, tough to get the right temp. The tub drain was also clogged, so showering in standing water was less than desirable. Some of the silverware also appeared to not be washed. Overall I would probably stay again, but would like the amenities to be in adequate condition next time.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Kayla

Liked: Communication
Disliked: Cleanliness, room comfort
Do not forget anything in there. They will claim not to have it despite knowing that it was left. There was a pan left in the oven and it smelled of tuna, which means they did not bother cleaning well at all. Just get a proper hotel.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities, communication
They will tow your vehicle and not tell you or warn you even if you payed for parking. My vehicle was damaged while they towed and was never called about it. They damaged my personal property. And towed my vehicle even tho I payed for a space. I will never come back here again
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Carrin

Disliked: Cleanliness, room comfort, communication
I have requested a full refund from cozy suites. My stay started off horribly as I was not able to access my room at all via the cozy suite system. The key cubby thing was broken. As you may be aware, this isn’t a real hotel, they are rented out apartments that cozy suites treats like an Airbnb. There is no one on site to deal with no help other than through your cell phone. It took me an hour and 15 minutes to get a key foband at that point I only had one because of the on-site employee not associated with cozy suites. He was a grid employee who went out of his way to be helpful because he could tell we were not going to get access to a room via the cozy suites process. Once I was in the room, the disappointment continued. The gross disgusting, college dorm like setting was underwhelming at best. There was a stained futon in the middle of a room that slid around on the crappy plastic floors. There was no hairdryer in the room. There was basically a mattress on a boxspring on the floor. No nightstand to be seen. I’m sure this is a cost-effective way to make money for cozy suites, but the entire experience and the actual accommodations were terrible. I cannot believe I paid over $200 for this experience. I think the most upsetting issues were it is an unsafe process. I was essentially locked in a hallway with no way out trying to get my key out of a wall mounted unit for over an hour. I was not able to get back into the building or exit the building as the doors were loc
Stayed 1 night in Jun 2025