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Best Western Plus Indianapolis North at Pyramids

3.0 star property
Travelers start their day with continental breakfast at this Indianapolis hotel, then enjoy convenient amenities including WiFi and an electric car charging station

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area - Best Western Plus Indianapolis North at Pyramids (Indianapolis)
Fitness facility - Best Western Plus Indianapolis North at Pyramids (Indianapolis)
Front of property - Best Western Plus Indianapolis North at Pyramids (Indianapolis)
Lobby sitting area - Best Western Plus Indianapolis North at Pyramids (Indianapolis)
Free daily continental breakfast - Best Western Plus Indianapolis North at Pyramids (Indianapolis)
Located in the heart of Indianapolis, Best Western Plus Indianapolis North at Pyramids welcomes travelers with continental breakfast and a manager's reception. Enjoy the seasonal outdoor pool and nearby bike rentals. Guests particularly appreciate the helpful hotel staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in College Park, a neighborhood in Indianapolis, Best Western Plus Indianapolis North at Pyramids is near the airport. The area's natural beauty can be seen at Eagle Creek Park and Grand Park Sports Campus, while Indiana State Fairgrounds and Indianapolis Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Indianapolis Motor Speedway or Gainbridge Fieldhouse. Spend some time exploring the area's activities, including winery tours. Visit our Indianapolis travel guide
Map
9320 N Michigan Rd, Indianapolis, IN, 46268

What's nearby

  • Children's Museum of Indianapolis
    Children's Museum of Indianapolis
    19 min drive - 18.7 miles
  • Indianapolis Motor Speedway
    Indianapolis Motor Speedway
    19 min drive - 15.4 miles
  • Lucas Oil Stadium
    Lucas Oil Stadium
    25 min drive - 26.9 miles
  • Indianapolis Zoo
    Indianapolis Zoo
    27 min drive - 21.6 miles
  • Hoosier Heights Indianapolis
    2 min drive - 1.1 miles

Getting around

  • Indianapolis Station
    28 min drive
  • Indianapolis Intl. Airport (IND)
    27 min drive

Restaurants

  • Costco Food Court
    9 min walk
  • Chick-fil-A
    19 min walk
  • Sonic
    15 min walk
  • Texas Roadhouse
    4 min walk
  • McDonald's
    13 min walk

About this property

Best Western Plus Indianapolis North at Pyramids

Hotel near Eagle Creek Park
Free continental breakfast, a free manager's reception, and a gym are just a few of the amenities provided at Best Western Plus Indianapolis North at Pyramids. Free WiFi in public areas, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • An electric car charging station, express check-out, and luggage storage
  • A 24-hour front desk, laundry services, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and WiFi. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (1,200 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways (24 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Indianapolis North at Pyramids have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 17 to April 30.

Is Best Western Plus Indianapolis North at Pyramids pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 75 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Indianapolis North at Pyramids?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Plus Indianapolis North at Pyramids?

Check-out is at 11 AM.

Where is Best Western Plus Indianapolis North at Pyramids located?

Located in College Park, this hotel is within 12 mi (20 km) of Eagle Creek Park, Butler University, and Children's Museum of Indianapolis. Indianapolis Motor Speedway and Indiana State Fairgrounds are also within 12 mi (20 km).

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Reviews

Best Western Plus Indianapolis North at Pyramids Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1008 reviews
Rating 8 - Good. 288 out of 1008 reviews
Rating 6 - Okay. 116 out of 1008 reviews
Rating 4 - Poor. 75 out of 1008 reviews
Rating 2 - Terrible. 67 out of 1008 reviews

Reviews

Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very clean and the employees were very helpful
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western delivered a highly comfortable, reliable, and stress-free stay that perfectly matched my travel needs.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always so polite and accommodating. The rooms were very clean too.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the room and bathroom were very clean. They had complimentary coffee, and the internet was fast and easy to access.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrific. I would be glad to stay here again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and professional staff
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The staff was great and the room was clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The people were very nice the bed was very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities
Clean room amenities … very nice hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

bradley

Clean room, easy location, helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
nice continental breakfast, polite staff, clean & modern rooms, great value, excellent location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and had more than adequate outlets for our needs. Our only complaint was that the pillows for the bed were too soft. My wife and I both enjoy firmer pillows.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well kept, clean, and exactly as described. Staff was friendly and the hotel was quiet.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raena

Liked: Cleanliness, staff & service, amenities
Room was clean, check in was easy. In good location. Close to freeways, shopping and restaurants. Staff was friendly. Hotel stay was quiet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Starr

Liked: Staff & service
Room was clean and the staff was very friendly and helpful
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good comfy room and free breakfast with coffee/tea available in the morning. First time staying here and I thought it was good and would stay here again. I was put in a room next to another guest who had a dog prone to barking, so I have to dock a star for that.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this hotel. I can't really complain much about this place. The room was spacious and clean. Staff were friendly. However, there was an incident that scared me a little bit. Within 30 mins of checking in my room, I decided to uber eats my dinner. And when I opened my door, there was a gentleman with luggages standing outside my door. He said "Hello! This is our room!" I said, "no it's not. It's mine and I just checked in." He showed me the room card key folder and it did say 302, which was my room. The only reason why he couldn't open it is because I put the security lock on the door. The receptionist assigned them to another room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really skeptical about staying at the Best Western because of the bad reviews. My room was clean, bed was comfy and the staff was so nice. I definitely recommend the hotel and I'll stay again when I'm back in town.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Ester

Liked: Cleanliness, staff & service
Room was large and clean and had a tub!! Love a good soak. Staff was helpful and kind. Breakfast was very meh. Not great flavor unless you wanted a waffle. Still perfect for what we needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
The front desk staff were all amazing!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, check in was easy, & friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, Comfortable stay!

Easy check-in, near several good restaurants, comfy bed and pillows, very clean, convenient......very pleased with the whole stay. Also a very nice breakfast!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our office is at the pyramids and we use this hotel for traveling staff. It’s conveniently close to our office and casual dining.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Generally clean and friendly staff. But, mold around tub. Done with this place.
Stayed 1 night in Oct 2025