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Best Western Indianapolis South

2.5 star property

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Photo gallery for Best Western Indianapolis South

Indoor pool, outdoor pool - Best Western Indianapolis South (Indianapolis)
Exterior - Best Western Indianapolis South (Indianapolis)
In-room safe, desk, blackout drapes, iron/ironing board - Best Western Indianapolis South (Indianapolis)
Fitness facility - Best Western Indianapolis South (Indianapolis)
32-inch flat-screen TV with satellite channels, TV - Best Western Indianapolis South (Indianapolis)
At Best Western Indianapolis South, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

About the neighborhood

Indianapolis is home to Best Western Indianapolis South. Old National Centre is a cultural highlight and some of the area's popular attractions include Indianapolis Zoo and Children's Museum of Indianapolis. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Gainbridge Fieldhouse. Spend some time exploring the area's activities, including golfing. Visit our Indianapolis travel guide
Map
4450 Southport Crossing Dr, Indianapolis, IN, 46237

What's nearby

  • A traditional pavilion with a curved roof and a central tower, surrounded by trees and benches.
    Garfield Park
    7 min drive - 6.7 miles
  • UIndy Tennis Center
    5 min drive - 4.7 miles
  • Greatimes Familiy Fun Park
    6 min drive - 5.6 miles
  • Great Times Fun Park
    6 min drive - 5.6 miles
  • University of Indianapolis
    8 min drive - 5.4 miles

Getting around

  • Indianapolis Station
    16 min drive
  • Indianapolis Intl. Airport (IND)
    28 min drive

Restaurants

  • Ben's Soft Pretzels
    3 min drive
  • Chick-fil-A
    2 min drive
  • Texas Roadhouse
    2 min walk
  • McDonald's
    2 min drive
  • Cracker Barrel
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay for guests under 21 years old staying between 1 January - 31 December

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Best Western Indianapolis South have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Indianapolis South pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Indianapolis South?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 10.00 (subject to availability).

What time is check-out at Best Western Indianapolis South?

Check-out is at 11 AM. Late check-out is available for USD 10.00 (subject to availability).

Where is Best Western Indianapolis South located?

Situated in Indianapolis, this hotel is 2 mi (3.3 km) from Franciscan Health Indianapolis and 2.8 mi (4.4 km) from Smock Golf Course. Greenwood Park Mall and Great Times Fun Park are also within 6 mi (10 km).

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Reviews

Best Western Indianapolis South Reviews

7.4

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 219 out of 827 reviews
Rating 8 - Good. 318 out of 827 reviews
Rating 6 - Okay. 158 out of 827 reviews
Rating 4 - Poor. 85 out of 827 reviews
Rating 2 - Terrible. 47 out of 827 reviews

Reviews

Verified

2/10 Terrible

Ashish

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Property is not Best Western. It is quality inn. My stay could not be more terrible than this. I booked it because Expedia was showing it as Best Western, but it was a complete surprise. I am attaching a few pictures to show you the condition. Horrible experience You will have to go out to have a decent breakfast also Hotel Staff was definitely good.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Macharri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fitness room, comfy bed and linens, nice breakfast and really nice staff
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a Best Western. It is a Comfort Inn. We arrived and could not find the Best Western because there is none. The desk clerk said the name was changed like six years ago. And the pool area was closed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
Staff was busy but he still smiled and was personable. Room was cheap and in good condition. Weve all stayed in second tier hotels. It was ok, close to gas stations and highway. Food placed and breafast close. Its a deal for 99 bucks
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Well…. The first room they had for us had obvious mold growing in it even on the curtains. It smelt like mold and instantly made my allergies start. The next room was didn’t have the mold but wasn’t very clean. The room was cheap, the bed was okay and, the hotel was quiet so I did sleep decent. Definitely will spend more money next time for a better motel.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mandi

Liked: Cleanliness, staff & service
Well first off the hotel is no longer a best western. The hotel is a Quality Inn. This should be corrected immediately as it was confusing to me. Second off the breakfast was not hot maybe lukewarm. Lukewarm eggs and c9ld sausage is not appetizing. Other than that the room was clean and staff was very friendly
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Teree

Liked: Staff & service, amenities
I like that they have a pool and free breakfast, my room was clean. The things I did not like… no hot water it was warm, ice machine was down and no elevators.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Not a best western...its a quality inn thats ran down and looks like a 3rd world country
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
Not well maintained grounds. Goose droppings left on sidewalks and tracked into foyer and hallways for days. Extremely watery coffee. Generally acceptable rooms, a little time worn but not bad. Limited daily housekeeping services.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marchele

Liked: Cleanliness, staff & service, property conditions & facilities
You are booking as Best Western, it is not! You at Hotels.Com need to get this corrected! Best Western is pet friendly that is why I booked there. Had to board my pet! Pool was not open!😢😢😢😢 waiting on board paperwork! The most important thing was Pankita the main desk gal was working 9-9 shifts my whole stay! She was AMAZING! So helpful! People were being rude, and my daughter wanted to sit in the lobby and protect her! SHE WAS THE BEST PART OF THE WHOLE HOTEL!!!!!!
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Britani

Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at your Southport Crossing location and wanted to formally express concerns regarding the condition of the property during my visit. While I understand that occasional maintenance issues can happen, the number of problems experienced during this stay was disappointing and raised concerns regarding cleanliness, upkeep, and guest safety. The issues included, but were not limited to: Missing lampshades in the room The television picture being heavily obscured/distorted Yellow staining on blankets provided in the room A strong sewage odor throughout the hallway area An exterior back entrance that could be opened without a room key, which is a serious safety concern A bathroom tub that appeared dirty and also leaked water A smoke alarm that had been removed from the wall, leaving exposed wires visible The missing smoke alarm was especially concerning from a safety standpoint and should be addressed immediately. Unfortunately, these conditions made the stay uncomfortable and did not reflect the standards expected from a Choice Hotels property. I wanted to bring these concerns to your attention so they can be properly addressed, both for future guests and overall property standards. I would also appreciate follow-up regarding this matter and any steps being taken to resolve these issues. Thank you for your time, and I look forward to hearing from you soon.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Michael

Disliked: Property conditions & facilities
Couldn’t stay due to the fact the hotel is closed. How could you allow me to book this hotel and charge my credit card when you knew the hotel is closed. I am pissed. I expect you to cancel the charge against my account.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
The room had a smoke alarm that would not stop beeping. The ceiling was water-stained from leaks. The bath fan sounded like a jet engine. There were dirty floors and furniture. I would not stay here if I were you.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel recently switched to a Quality Inn, but it was still Best Western quality. The hallways smelled really good. Check in was quick and friendly. The room was very nice and the bed was amazing. Everything was clean and nice. The breakfast was your typical free hotel breakfast, but it was all well stocked and the hot food was good.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

georgegrowcott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to events I was attending and surrouding food outlets.
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
We booked through expedia and paid in full. I got to the front desk was asked for a credit card, gave it to her and explained I paid in full with expedia. She said she saw it but then when I checked my account the next morning it had been ran again. I told them again that I paid in full, the girl had to call expedia to get everything worked out. Now it's going to take up to 5 business days for my card to be refunded and she tells me she got the credit card I used from expedia to charge, which has already been charged! So frustrated right now. She told me it won't be charged again but the way she worded it I'll have to check Monday to make sure I'm not tripled charged. Very upset with that otherwise the trip was great. Great location and plenty of places to eat around us.
Stayed 2 nights in May 2018
Verified

8/10 Good

Mrs.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a weekend stay

We stayed for a weekend to attend an event at Lucas Stadium. Only a 15 min drive there so convenient location to it and also numerous restaurants and shopping to keep us busy nearby. Staff was friendly and efficent. Breakfast was okay. It was a busy weekend so it was hard for them to keep up with stocking. Pool was a little cold for my taste. And being 7 months pregnant I wish I would've known there was no elevator but I survived. It did snow 8 inches on Saturday and when we left mid morning for home the parking lot was still not plowed or salted so that was a concern as well.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Check in was quick and the staff were friendly. I had to ask for a toiletry item and was give the item with a friendly smile. The room was big and clean. The bed was comfortable and clean. Great room for a great value.
Verified

6/10 Okay

Marc

Meh.

Asked for a crib ahead of time... They didn't tell us they didnt have one until we got there. Kind of messed up the whole stay for us. In addition, they put us into a handicap room so we didn't even have a tub to wash our two year old. Yay.
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish it had a hot tub! And pool was warmer!
Verified

6/10 Okay

Lucero

Liked: Cleanliness, staff & service, room comfort
My family and I went to Best Western for two nights so we weren’t expecting big things but we were kind of disappointed when we discovered that there is NO room service, NO elevator, the pool is much smaller than the pictures and the fitness room only has three exercise machines.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Desk staff seemed very inconvenienced that i showed up to check into my reserved room.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Austin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Struggles of an unprepared black man

There was no lotion....
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Location of the hotel was great - lots of restaurants close by. Hotel is OLD and shows the wear and tear
Stayed 1 night in Mar 2018