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Comfort Inn & Suites Independence

Property class: 2.5

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Photo gallery for Comfort Inn & Suites Independence

Lobby - Comfort Inn & Suites Independence (Independence)
Pool - Comfort Inn & Suites Independence (Independence)
Pool - Comfort Inn & Suites Independence (Independence)
Breakfast area - Comfort Inn & Suites Independence (Independence)
Room - Comfort Inn & Suites Independence (Independence)
Take advantage of free full breakfast, laundry facilities, and a gym at Comfort Inn & Suites Independence. Free in-room WiFi and a business center are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

WiFi (free), bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | WiFi (free), bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

WiFi (free), bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

WiFi (free), bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

WiFi (free), bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

WiFi (free), bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a nightstand with a clock, and a wall-mounted light.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

About the neighborhood

Independence is home to Comfort Inn & Suites Independence. Independence Golf Club and Hillcrest Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Elk City State Park and Memorial Overlook. Visit our Independence travel guide
Map
3000 W Main St, Independence, KS, 67301

What's nearby

  • South 10th Street Park
    4 min drive - 2.3 miles
  • Independence Historical Museum
    4 min drive - 2.3 miles
  • Elk City State Park
    5 min drive - 2.5 miles
  • Riverside Park and Ralph Mitchell Zoo
    5 min drive - 2.9 miles
  • Riverside Park
    6 min drive - 3.4 miles

Restaurants

  • Arby's
    4 min drive
  • Eggbert's
    19 min walk
  • McDonald's
    3 min drive
  • Taco Bell
    4 min drive
  • Pizza Hut
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • No housekeeping service

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 30 per night

Service animals are welcome, and are exempt from fees

Up to 20 lbs per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Does Comfort Inn & Suites Independence have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites Independence pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 30 per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Independence?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites Independence?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Independence located?

Situated in Independence, this hotel is within 3 mi (5 km) of Independence Historical Museum, Elk City State Park, and South 10th Street Park. Robert Augustus Wesley Memorial Park and Independence Dog Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites Independence Reviews

7.8

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 9 out of 69 reviews

Reviews

Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience during our stay. Everyone was incredibly friendly and welcoming. The room was very clean, comfortable, and well maintained. If we’re ever back in the area, we will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was outstanding!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in May 2025
Verified review

8/10 Good

Kristal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were disappointed to learn that the pool was closed, but the staff was genuinely considerate and kind. Rowanda and Kellie, as well as the late-night staff, all made our stay memorable. Fabulous breakfast!!!!
Stayed 1 night in May 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mark A

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Ear of access
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Nice, new hotel but very low water pressure, shower didn’t work properly.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Tonya

Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in, we were told that the key card machine was broken and that the desk attendant would have to let us into our room each time we left it. That was understandable; however, we asked if there was a room on 1st floor available, so the desk attendant switched us. When we got into the room, it was not a suite as I had reserved. So, I went back to the front desk, and she apologized and said she didn't even see we had a suite when she switched us. So, we load up, and she puts us in another room on the 2nd floor. She follows us up to let us in, and the door would not open very far. She finally had to open it for us and had to use her whole body to get it open! The door was dragging (BAD) on the floor and was hard to open and close. We were visiting with our children/grandkids and noticed that the smoke detector had a plastic bag over it. Then, in the bathroom, there were some splatter marks on the wall that looked like blood??? When we checked out, we told them the room # we were in, and they said, oh, the one with the bad door! We were not told what time breakfast was, pool hours, etc when we checked in either. Very disappointed with this property! They weren't even full! Why put us in a room with a bad door! What if there was a fire? A covered smoke detector and an unsafe door do not sound comforting!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Buddy

Liked: Staff & service, amenities, property conditions & facilities
Liked the front desk personnel and cleaning staff. Didn’t like the cleaning policy of every three days.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were fantastic!
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort

Pleased

Super friendly , support
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery clean and friendly
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Jacque Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean and quiet rooms.
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does Hotels.com ever check on the hotels

I had specifically asked for a hotel with a pool on Hotels.com but their pool was closed. The waffle maker was not working.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, smelly and overpriced!

Poor customer service. The front desk associate was watching TV when we arrived and seemed irritated that we interrupted her. Hotel was dirty and smelled musty throughout. Also needed repairs. Very overpriced hotel.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I told the gal when I checked in that I paid for the room on may 24 th it went out of my account and she ran my card again so I hope I didn’t get charged again.
Stayed 1 night in May 2021
Verified review

4/10 Poor

angela

Disliked: Cleanliness, property conditions & facilities

Never again.

Hotel looks good but room was not clean or in good condition. Ring on the night stand means it wasn’t cleaned. There was a bare greasy footprint on the tile which means it wasn’t cleaned. Gross rubber mat for the shower was seriously stained. Small debris on the carpeted floor and light bulbs missing in both lamps. No iron or ironing board in the room so had to ask for one. I was placed on the 1st floor near the stairway so I heard tromping up and down the stairs all night. I could hear the TV and conversations next door. The front desk had a cow bell to get someone from the back so I could hear that each time someone needed assistance. TV was super hard to operate and I couldn’t get channels to come up. Tried to purchase water in the vending machine and there wasn’t even a place for it to be sold. Front desk didn’t have any to offer either. Loud in-room fridge motor woke me up a couple times. Biggest complaint- the “secured” outside door that you need a room key to open was not secured. You could come in from the parking lot without a key. When your room is right next to that door, that’s not very comforting.
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Amenities
The pool was closed utill right after we checked out
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok but they were out of a lot of items. Put bfast away at 940 am. Guests were upset and made him reopen however it wasnt replenished when asked. We were told they were out of many food items.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Pool wasn’t working, but it happens. Front desk personnel.. Teresa, I believe was amazing and so kind and helpful!
Stayed 1 night in Feb 2021
Verified review

4/10 Poor

Barbara

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel, although fairly new, was not very clean. The sheets had stains on both beds. There was only one towel and washcloth in the room. There was no breakfast. I jnow it is covid, but some packaged pastries and fruit would have been okay.
Stayed 1 night in Nov 2020
Verified review

4/10 Poor

Chase

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ainten and Cleaning are A No Go

Hotel desk clerk mentioned that the hotel was only three years old at check in. I went to my room and upon entering a wide open and unlocked door I noticed I had been given a room with a single bed. I had booked one with double beds so everyone would have room. I immediately went to the front desk and the very nice lady worked on the issue and got me to the correct room. I got to it and the door and window were wide open. We start unpacking and are in the room for 15 minutes when the phone rings. We needed to head down to the front desk to get a new room again because they checked us in under another families name. We go to the third room and it’s door is wide open too. Upon entering the room we noticed on bed had red and orange stains on the white sheets. In this room there was a notice posted bu the phone that stated no housekeeping at all and if we wanted to change towels take old ones to the front desk. The second day there I mention the sheet stains and a gentleman at the front desk offers to go get me a sheet to change it myself. I see housekeeping in the halls and ask if they can change it as we would not be back to the room for at least 5 hours. He agrees. We got back and the sheets were fixed for night two. We really wanted to swim and were disappointed there was a notice on the door that it was undergoing maintenance. I asked the front desk and they stated it was a bad pump and had been out of order for well over a year. We were very disappointed and it was costly.
Stayed 2 nights in Oct 2020
Verified review

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities

Don’t stay at the comfort inn

The room smelled, there was very little water pressure in room. Also the pool pump wasn’t working so there was no pool available and that’s why we chose to stay at that location. Unfortunately I was down there for a funeral and I had to bring my kids the overall stay was very dissatisfying
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were sent a copy of our bill of about $102. which was fine, but we were sent a second bill for $2.00. What is that for?
Stayed 1 night in Aug 2020