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The Craiglands Hotel, Sure Hotel Collection by Best Western

Property class: 3

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Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

A historic stone building with multiple windows and a turret, featuring a sign indicating directions to parking and reception. - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
A dining area with tables set for four, each with white tablecloths and candles. There are chairs around the tables, and a fireplace is visible in the background. - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
A reception area with a reception desk, two upholstered chairs, a chandelier, and a large window. - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
A wedding ceremony setup with chairs arranged in rows, a white aisle, and a natural backdrop of trees and shrubs. - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
A hotel room with a large bed, two windows with plaid curtains, a television, and a chair. - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
Take advantage of a terrace, a garden, and dry cleaning/laundry services at The Craiglands Hotel, Sure Hotel Collection by Best Western. Be sure to enjoy a meal at Brassiere 1, the on-site brasserie. In addition to a bar and a conference center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a red headboard, two bedside lamps, a nightstand, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a red upholstered headboard, white bedding, and two bedside lamps.

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a large bed, a red headboard, two bedside lamps, a nightstand, and a mirror.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two windows with plaid curtains, a television, and a chair.

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a small table, and two armchairs.

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley is home to The Craiglands Hotel, Sure Hotel Collection by Best Western. Ilkley Toy Museum and Ilkley Playhouse are cultural highlights, and some of the area's landmarks include Bolton Priory and Shipley Glen Tramway. Looking to enjoy an event or a game while in town? See what's going on at Bradford Ice Arena, or consider a night out at Bradford Live. Spend some time exploring the area's activities, including golfing. Visit our Ilkley travel guide
Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • Ilkley Toy Museum
    8 min walk - 0.4 miles
  • The DalesWay
    11 min walk - 0.6 miles
  • Ilkley Playhouse
    11 min walk - 0.6 miles
  • Manor House Museum
    12 min walk - 0.7 miles
  • Ilkley Pool and Lido
    5 min drive - 1.1 miles

Getting around

  • Ilkley Station
    10 min walk
  • Leeds (LBA-Leeds Bradford)
    28 min drive

Restaurants

  • Bettys Café Tea Rooms
    13 min walk
  • White Wells Spa Cottage
    11 min walk
  • Bini Brew Tap Room
    11 min walk
  • Wheatley Arms
    16 min walk
  • Caffè Nero
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Craiglands Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is The Craiglands Hotel, Sure Hotel Collection by Best Western located?

Situated in Ilkley, this hotel is within a 15-minute walk of Ilkley Toy Museum, The DalesWay, and Ilkley Playhouse. Ben Rhydding Golf Club and Ilkley Pool and Lido are also within 1 mi (2 km). Ilkley Station is 10 minutes by foot and Ben Rhydding Station is 20 minutes.

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Reviews

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 179 out of 559 reviews
Rating 8 - Good. 187 out of 559 reviews
Rating 6 - Okay. 102 out of 559 reviews
Rating 4 - Poor. 67 out of 559 reviews
Rating 2 - Terrible. 24 out of 559 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfy bed
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just out of town centre Breakfast was good, expensive beer prices Rooms dated but clean and well kept
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel although being an old building it was very clean and well maintained
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast,plenty of parking and a nice room.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent location for a walking weekend on the moors. Excellent location for walking into the town.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Effective and friendly staff Very spacious and clean room and bathroom Exceedingly comfy bed. Superb location and views
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast very good choice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was excellent and staff were brilliant. Breakfast was very very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was clean and tidy, the receptionist was very helpful, the room was ready early. Was a great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpul, robin on reception gave me an upgrade and the room was lovely Cheryl at breakfast was very helpful and the gluten breakfast very tasty
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Sammy welcomed us and was super helpful throughout our visit! Standard room had everything we needed and hotel is in perfect location for a short stroll into the town centre.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was amazing, polite, friendly nothing was to much trouble for them, made our stay very comfortable Thank You Craiglands for a wonderful stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were lovely, the hotel was spotless and beautifully decorated for Christmas
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice size room with all the amenities needed. Friendly reception staff, plenty of parking and wonderful view from the room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very welcoming throughout our stay. Room very comfortable and spacious.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
chexk in quick and easy , staff friendly and helpful the room was spaciaous and clean , and i would return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our room was fresh, clean. Great bathroom, and lovely and quiet. Staff very welcoming, and helpful. Breakfast was tasty. A great base to walk into Ilkley and explore.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded on are arrival big clean room very good value for money will be definitely be coming back staff very pleasant lovely hotel
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff were friendly. The shower didn’t get warm but we had a bath instead
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast and friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff at this hotel are amazing, so friendly and helpful and really make the stay memorable. We have stayed two years in a row and many of the staff are the same so to me that says something. The room itself was spotless and very comfortable. The breakfast was also fantastic and well worth while
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The rooms were large and spotlessly clean, as were the spacious toilet/shower rooms. The included shower and shampoos smelled divine! The bed was very spacious and comfortable and I had a really good night’s sleep. The breakfast was exceptionally good, as was the service in the dining room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous, nice location. Rooms were warm but you could use the aircon.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Clean room with comfortable bed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Really nice location, easy parking and plenty of it. Would stay again.
Stayed 2 nights in May 2024