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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Guests enjoy refreshing drinks on the sun-kissed terrace or create memorable gatherings in the elegant banquet hall at this welcoming retreat

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Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
Reception - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
Terrace/patio - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
Restaurant - The Craiglands Hotel, Sure Hotel Collection by Best Western (Ilkley)
The Craiglands Hotel, Sure Hotel Collection by Best Western offers a peaceful getaway experience. Visitors relax in the tranquil garden or connect with friends at the inviting bar. The property provides practical amenities including in-room WiFi and convenient laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley is home to The Craiglands Hotel, Sure Hotel Collection by Best Western. Ilkley Playhouse and St Leonards Farm Park are cultural highlights, and some of the area's landmarks include Bolton Priory and Shipley Glen Tramway. Looking to enjoy an event or a game while in town? See what's going on at University of Bradford Stadium, or consider a night out at Bradford Live. Spend some time exploring the area's activities, including golfing. Visit our Ilkley travel guide
Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • Millenium Maize
    6 min walk - 0.4 miles
  • The DalesWay
    9 min walk - 0.5 miles
  • Ilkley Playhouse
    11 min walk - 0.6 miles
  • Ilkley Pool and Lido
    18 min walk - 1.0 mile
  • Ilkley Golf Club
    4 min drive - 1.5 miles

Getting around

  • Ilkley Station
    10 min walk
  • Leeds (LBA-Leeds Bradford)
    28 min drive

Restaurants

  • Bini Tap House
    13 min walk
  • Bettys Café Tea Rooms
    13 min walk
  • The Lister's Arms (Wetherspoon)
    15 min walk
  • The Crescent
    13 min walk
  • Friends of Ham (Ilkley)
    11 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Property highlights
Consider a stay at The Craiglands Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Brassiere 1, the on-site brasserie. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and wedding services
Room features
All 63 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is The Craiglands Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is The Craiglands Hotel, Sure Hotel Collection by Best Western located?

Situated in Ilkley, this hotel is within a 15-minute walk of The DalesWay and Ilkley Playhouse. Ilkley Pool and Lido and Ilkley Golf Club are also within 2 mi (3 km). Ilkley Station is 10 minutes by foot and Ben Rhydding Station is 20 minutes.

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Reviews

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 160 out of 525 reviews
Rating 8 - Good. 177 out of 525 reviews
Rating 6 - Okay. 98 out of 525 reviews
Rating 4 - Poor. 66 out of 525 reviews
Rating 2 - Terrible. 24 out of 525 reviews

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Sammy welcomed us and was super helpful throughout our visit! Standard room had everything we needed and hotel is in perfect location for a short stroll into the town centre.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Our room was fresh, clean. Great bathroom, and lovely and quiet. Staff very welcoming, and helpful. Breakfast was tasty. A great base to walk into Ilkley and explore.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was amazing, polite, friendly nothing was to much trouble for them, made our stay very comfortable Thank You Craiglands for a wonderful stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kellyanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel,friendly helpful staff,day and night,we had stayed previously for a wedding,but came back for a birthday weekend,really enjoyed our stay,only complaint i have was they was doing the function room up,right below our room so was woken early sat and sun by the work being done,sanding scraping,banging.if not for noise it would of been 5 star,but would book again,as the hotel and area is beautiful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What to say but just perfect. Plenty of parking which was excellent as I had a trailer behind the car.staff couldn’t have been more helpful. Not sure when but we will return sometime in the near future
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The hotel was clean and tidy, the receptionist was very helpful, the room was ready early. Was a great place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous, nice location. Rooms were warm but you could use the aircon.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Staff were lovely, the hotel was spotless and beautifully decorated for Christmas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Nice size room with all the amenities needed. Friendly reception staff, plenty of parking and wonderful view from the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded on are arrival big clean room very good value for money will be definitely be coming back staff very pleasant lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Staff very welcoming throughout our stay. Room very comfortable and spacious.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Clean room with comfortable bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and hotel
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, room comfort
Didnt have breakfast but the room was quiet, spacious and clean. Shower was ok. Had a good night's sleep thankyou.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a bit tired and staff were a little thin on the ground but it was extremely clean, beds were comfortable and staff were uniformly friendly and helpful. For the price, it was excellent value
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and worm room modern television could not fault it will be stopping there again in the future
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff. Good lighting in room and comfy bed. Really good breakfast. Good parking.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 2 nights stay with secure parking. Excellent service at reception
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Has the potential to be a nice hotel, some interior work needed to upgrade rooms. Building and location both beautiful. Staff were helpful. We were offered breakfast but didn’t have it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Much improved. Clean and smart Look forward to staying again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and big bed. Warm with added oil heater was nice The bar area appeared a bit neutrals. No atmosphere Not very warm and smelt of fish. Which I don’t like! But I would return as very reasonable price and very good breakfast I would prefer it be a bit hotter for taste.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels to stay in ilkley

Its a very good and pleasant hotel the rooms are very clean and tidy and well presented and i would recommend it to anyone wanting to stay in ilkley
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Unfortunately there were some school parties both evenings. I believed I had requested a quite room, so was disappointed to be put right above the hotel reception entrance where all the kids were sitting outside until the early hours of the morning. The kids (probably aged 16-18) were also all congregating in the entrance and literally making it impossible to even climb the stairs to the rooms. Apart from that the room was fine, the staff also fine. It is convenient as a hotel.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel, very clean, well located with good parking. Limited dining options.
Stayed 1 night in Jul 2025