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Cana Brava All Inclusive Resort

4.0 star property
Travelers can alternate between relaxing poolside and unwinding with massages, then enjoy delicious breakfast buffets or play a game of tennis at this resort

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Photo gallery for Cana Brava All Inclusive Resort

Land view from property - Cana Brava All Inclusive Resort (Ilhéus)
3 outdoor pools, free cabanas, pool umbrellas - Cana Brava All Inclusive Resort (Ilhéus)
Massage/treatment rooms - Cana Brava All Inclusive Resort (Ilhéus)
Exterior - Cana Brava All Inclusive Resort (Ilhéus)
Exterior - Cana Brava All Inclusive Resort (Ilhéus)
Cana Brava All Inclusive Resort in Olivenca offers a complete getaway with spa services and authentic Brazilian cuisine. Guests enjoy free WiFi, two outdoor pools with waterslides, and friendly staff praised by visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite with Living area

Minibar, in-room safe, blackout drapes, soundproofing

Suite with Living area

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

View all photos for Chale Luxo

Minibar, in-room safe, blackout drapes, soundproofing

Chale Luxo

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartamento Luxo

Apartamento Luxo | Minibar, in-room safe, blackout drapes, soundproofing

Apartamento Luxo

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Suíte Family

Minibar, in-room safe, blackout drapes, soundproofing

Suíte Family

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Apartamento Luxo Quíntuplo

Apartamento Luxo Quíntuplo | Minibar, in-room safe, blackout drapes, soundproofing

Apartamento Luxo Quíntuplo

  • Partial sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Villa Premium

Villa Premium | In-room dining

Villa Premium

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chalet Deluxe with Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Chalet Deluxe with Garden View

  • 31 sq m
  • Sleeps 4

View all photos for Chalé Temático Galinha Pìntadinha

Chalé Temático Galinha Pìntadinha | Minibar, in-room safe, blackout drapes, soundproofing

Chalé Temático Galinha Pìntadinha

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartamento Luxo Adaptado

Apartamento Luxo Adaptado | Minibar, in-room safe, blackout drapes, soundproofing

Apartamento Luxo Adaptado

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Handicapped Room with Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Handicapped Room with Garden View

  • 31 sq m
  • Sleeps 4

View all photos for Chalet

Minibar, in-room safe, blackout drapes, soundproofing

Chalet

  • 31 sq m
  • Sleeps 4

View all photos for Room Superior with Balcony

Minibar, in-room safe, blackout drapes, soundproofing

Room Superior with Balcony

  • 23 sq m
  • Sleeps 4

View all photos for Family Room -5 guests- Deluxe

Minibar, in-room safe, blackout drapes, soundproofing

Family Room -5 guests- Deluxe

  • 31 sq m
  • Sleeps 5

About the neighborhood

Located in Olivenca, a neighborhood in Ilhéus, Cana Brava All Inclusive Resort is near the airport and on the beach. Jorge Amado Cultural House and Sacred Art Museum are cultural highlights, and some of the area's landmarks include Historic Center of Ilheus and Sao Jorge Church. Traveling with kids? Consider Centro Cultural Bataclan and CRIART - Centro Cultural público. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Ilhéus travel guide
Map
Rodovia Ilheus - Canavieiras, Km 24, Olivenca, Ilhéus, BA, 45650-000

What's nearby

  • Praia dos Milionários beach in Ilheus, Brazil
    Milionarios Beach
    18 min drive - 11.4 miles
  • Jairi Beach
    2 min drive - 1.4 miles
  • Milagres Beach
    5 min drive - 4.0 miles
  • Batuba Beach
    7 min drive - 4.7 miles
  • Acuipe Beach
    8 min drive - 5.4 miles

Getting around

  • Ilhéus Airport (IOS)
    35 min drive

Restaurants

  • Mar À Vista Restaurante
    2 min walk
  • Restaurante Encontro Das Águas
    3 min walk
  • Recanto de Olivença
    6 min drive
  • augusteira
    13 min drive
  • Batuba Beach
    5 min drive

About this property

Cana Brava All Inclusive Resort

Upscale all-inclusive property located in Olivenca
Take advantage of a free breakfast buffet, 7 poolside bars, and a free daily manager's reception at Cana Brava All Inclusive Resort. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Brazilian cuisine. Fitness classes are offered at the gym; the property also has a garden, a playground, and an arcade/game room. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and car rentals on site.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-in, babysitting (surcharge), and a banquet hall
Room features
All 346 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Highchairs, baby baths, and childcare services
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Tennis

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 6 bars/lounges
  • 7 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Encontro das Aguas

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby bath
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,707 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator (single-level property)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cana Brava All Inclusive Resort
Cana Brava All Inclusive Resort Ilheus
Cana Brava Ilheus
Cana Brava Resort
Cana Brava All Inclusive Resort Ilheus, Brazil - Bahia
Cana Brava All Inclusive Ilheus
Cana Brava All Inclusive
Cana Brava Inclusive Inclusive
Cana Brava All Inclusive Resort Ilhéus
Cana Brava All Inclusive Resort All-inclusive property
Cana Brava All Inclusive Resort All-inclusive property Ilhéus

Frequently asked questions

Does Cana Brava All Inclusive Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Cana Brava All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cana Brava All Inclusive Resort?

Check-in begins at 3 PM.

What time is check-out at Cana Brava All Inclusive Resort?

Check-out is at noon.

Does Cana Brava All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cana Brava All Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, dance classes, and more.

Where is Cana Brava All Inclusive Resort located?

Nestled on the beach, this Olivenca property is 1.2 mi (1.9 km) from Jairi Beach and 2.9 mi (4.7 km) from Praia de Sirihyba. Milagres Beach and Batuba Beach are also within 6 mi (10 km).

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Reviews

Cana Brava All Inclusive Resort Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 79 out of 194 reviews
Rating 8 - Good. 59 out of 194 reviews
Rating 6 - Okay. 33 out of 194 reviews
Rating 4 - Poor. 14 out of 194 reviews
Rating 2 - Terrible. 9 out of 194 reviews

Reviews

Verified

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dream vacation. The resort is perfect for children , so many activities. The food is delicious and the staff very friendly. We will definitely comeback in 2026.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jaqueline

Liked: Cleanliness, amenities, property conditions & facilities
All the staff who were in charge of entertaining the kids were amazing. My daughters really loved them all ❤️
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Adileusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean all the time, the staff very helpful, the food very good, quiet place at night, the pool was very clean!!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Zulmira B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time!

The place is amazing. The nature is present all aound the resort. The employees are so friendly, always with a big smile for us. The food are incredible delicious and a lot of options/ variety to our choice.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Lourival

Liked: Cleanliness, staff & service, amenities
Ótimo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leandro Lima

Liked: Cleanliness, amenities
O resort é encantador. As belezas naturais, tudo de bom gosto.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A experiência foi muito boa , local grande , bonito e aconchegante. O que deixou a desejar foi só ao amanhecer que os funcionários faz muita zuada , atrapalhando o sono.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Raphael David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Excelente resort. Atendimento otimo. Recomendo.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Estivemos hospedados por alguns dias no hotel e, infelizmente, a experiência deixou a desejar em vários pontos. Apesar de ser um all inclusive, sentimos muita falta de opções infantis no almoço e jantar — o cardápio parecia não considerar que muitas famílias viajam com crianças. Outro ponto negativo foi a área das piscinas. Nenhuma delas é aquecida, o que compromete bastante o uso, principalmente em dias mais frios ou nublados. O quarto também teve seus problemas: ficamos sem água quente, e o serviço de arrumação se limitava apenas a esticar a cama, sem nenhuma limpeza
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Verified traveler

Banheiro vazando água e não resolveram durante a estadia. Falaram que ia resolver, que ia trocar de quarto e ninguém nunca concluía. Ficou só nas palavras. Interfone não funcionava. Tive quer ir na recepcão por dois dias para reabastecerem o frigobar com água, porque falavam que iam repor e nunca chegava ninguém. Na ultima vez disse q só ia para quarto quando agua estivesse lá.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

EDGILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maravilhosa
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpreendente

Minha esposa é deficiente visual e ao chegar no quarto teria que subir um andar e ela comentou que gostaria que fosse em baixo. O carregador de malas willian escutou e relatou ao supervisor França imediatamente entrou em contato e nos transferiu a um chalé mais perto . Gostaria também de relatar sobre as refeições e os bares do resort. Além de excelente qualidade e atendimento, tem vários pontos de bares e refeições.A praia é ótima para caminhar.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Oswaldo Nunes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort agradável.

O resort é muito agradável e bem cuidado. O quarto é confortável e tem estrutura de lazer muito boa, comida boa com cardápio variados. O ruim é que as piscinas não são aquecidas, pois tem dias de chuvas que dariam pra aproveitar mais. Funcionários atenciosos... Tivemos um incidente de segurança, deixamos uma camiseta na espreguiçadeira em frente a piscina de borda infinita e quando voltamos ela não estava mais lá, reportei para o resort e nada de resolver.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Leticia Tenorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo local

Foi ótima, boa estrutura para crianças. Achei o espaço fantástico e a equipe muito boa. Unico ponto é que meu cabelo voltou esverdeado da piscina e também senti que a comida apesar de muita variedade não tinha muito legume.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi maravilhosa nossa primeira vez nesse resort cana brava, a começar pela receptividade de todos os funcionários, o chalé, a limpeza, comida , tudo muito bom. Fomos só o casal, mas queremos voltar com todas a família, porque é um resort que proporciona diversão para adultos e crianças. E o mais legal é que, como estávamos comemorando bodas, o chalé foi decorado para a data especial.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuja do Cana Brava

Foi uma viagem em família, meus pais minha esposa e meu filho. Porem o resort pecou no atendimento. É pessimo. Ja fiquei em varios resorts no Brasil, mas o Cana Brava fez questão se ser o pior disparado no quesito atendimento. E quando digo a atendimento me refiro exclusivamente a recepção do hotel, tanto do checkin como principalmente do checkout. Infelizmente tive o desprazer de encerrar minha ferias sendo chamado de lado para “acertar” o almoço do ultimo dia visto que ao fazer o checkout vc nao pode mais utilizar nada do hotel. Ate entendo as regras do hotel, mas o que deixa mais chateado foi a falta de comunicação dos funcionários da recepção. No mesmo dia do checkout procurei a recepção e solicitei um late checkout porem fui infomado q nao seria possivel devido a grande ocupação do hotel, porem ao mesmo tempo solicitei se poderia almocar no hotel apos o checkout e fui informado que nao teria problema nenhum. Porem pra minha surpresa fui abordado na saida do hotel pois tinha q “acertar” o almoco de todos. Mais uma vez reitero que o atendimento de um resort “all inclusive” como o Cana Brava em que paguei mais de 3 mil por apenas um dia é péssimo, horrivel, lastimável. Ninguem informa nada, todos parecem perdidos e ser educação nenhuma. Podem ter certeza que o meu dinheiro eles nunca mais verão nem das pessoas que me perguntarem. Hotel precisa se modernizar urgentemente, quartos velhos e sem manutenção, banheiros sem barras de proteção, comida todos os dias tem o mesmo gost
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Katia

Liked: Cleanliness
A estadia foi mediana, muito intransigente na recepção, depois na próximas conversas com insistência melhora a comunicação, deve haver uma conversa e atenção mais cordial a um hóspede que não paga preço irrisório. A atende falou para eu deixar minhas malas e qualquer lugar na recepção, sendo que tinha uma sala de malas, eu vi e questionei, após isso colocou na sala. Tem marcas de bebidas , mas sempre acabava no bar da piscina, sempre tendo que ir em outro bar mais distante
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente resort, principalmente pra quem tem criança. A cama de mola é mto anos 2000, precisa atualizar URGENTE. Zero conforto nesse quesito.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Isabel Cristina

Disliked: Cleanliness, room comfort
Quarto com cheiro ruim, cabelos no banheiro, impressao de terem usado um unico pano (sujo) para limpar. Banheiro com muito bolor no box, janela do banheiro muito suja... Faltou uma area coberta confortável para os dias de chuva...
Stayed 4 nights in May 2024
Verified

6/10 Okay

Verified traveler

Na média para um resort, onde a alimentação sempre é muito genérica.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Rosilene

Liked: Cleanliness, property conditions & facilities, room comfort

nada vale extressar

o resort é um paraiso minha quarta vez nesse lugar incrivel porém da primeia vez que fui barrada a almoçar indo embora com o prato posto o gerente do almoço mandou deixar o prato e falou que eu não tinha direito de almoçar. preferiu jogar a comida fora do que deixar eu comer. muito ruim isso.
Stayed 3 nights in May 2024
Verified

2/10 Terrible

MARIA C

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Razoável p/ Ruim

Hotel limpo, bonito e agradável. O serviço do restaurante All Inclusive, porém, é inexistente. Copos de plástico, mesas sem toalha, guardanapo da pior qualidade, pessoas molhadas e em traje de banho se servindo. Eles passam um carrinho de limpeza, com dezenas de pratos sujos empilhados, e o deixam exposto, o que é bastante desagradável. A comida é razoável. O camarão, por exemplo, é servido com a casca e o rabo, nada refinado. Não se compara com o serviço da Ilha de Comandatuba ou do Club Med. Em contrapartida, devo dizer que a praia é maravilhosa. Atrapalhou um pouco algumas pessoas mal-educadas com caixa de som ao lado, sem repreensão de funcionários do hotel.
Stayed 6 nights in Mar 2024
Verified

2/10 Terrible

bruno

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Não recomendo

nao recomendo vc gastar seu dinheiro nesse all inclusive. ar condicionado do restaurante principal nao funciona. onde funciona que é o restaurante coco dende, eles deixam as portas abertas e enche de pernilongo. se forem levem repelente para conseguirem jantar. fui pedir um guarana no bar do mesmo restaurante o funcionario me disse q ia demorar mais do que se eu pedisse pro garçom, fui com meu copo sai da mesa e ele me falou isso. no outro dia fui entrar no restaurante principal para almocar pos piscina e como só disponibilizam uma toalha por pessoa para piscina me sequei e deixei na cadeira de sol para secar e para me deixar com mais raiva ainda a mulher do restaurante falou q nao poderia entrar pq a bermuda estava molhada, e que eu teria q ir ao banheiro torcer a mesma. fui ate a recepção e falei com o gerente mostrei q nao estava molhado e o mesmo me falou q nao estava entao pra mim é uma falta de instrução dada aos funcionarios. Não são todos as camareiras e o serviço de frigobar super atenciosos. Saiamos pro cafe, pedia para arrumar qdo voltavamos estava td arrumado. cafe da manha, sempre as mesmas coisas pelo valor q se paga esperaria mt mais. como disse para o gerente uma pena pq eles tem uma estrutura grande de piscinas mas essas regras de toalhas, varios funcionarios mal instruidos e mal educado fazem com q a experiencia seja mt ruim uma pena
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Razoável. Piscina suja, quartos com manutenção pendente, mas limpos. Colaboradores alguns corteses, boa parte indiferentes no atendimento. Preço X oferta = não vale a pena
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paraíso no sul da Bahia

Gostaria de elogiar o Canabrava Resort pela excelente experiência que tive durante minha estadia. Desde o momento em que fiz a reserva até o momento do check-out, fui recebido com um serviço ao cliente excepcional. Os funcionários foram extremamente amigáveis, prestativos e eficientes, sempre prontos para atender às minhas necessidades. Além disso, fiquei impressionado com a limpeza impecável do hotel. Tanto as áreas comuns quanto o meu quarto estavam imaculadamente limpos e bem conservados. Os lençóis e toalhas eram frescos e cheirosos, e o banheiro estava impecável. Em resumo, minha estadia no Canabrava foi simplesmente maravilhosa. Recomendo este hotel a todos que procuram por um serviço de qualidade, limpeza impecável e uma localização conveniente. Mal posso esperar para voltar e desfrutar novamente da hospitalidade excepcional que este hotel oferece.
Stayed 2 nights in Dec 2023