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Smart Hotel Reserva Ilhabela

Property class: 2.5

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Photo gallery for Smart Hotel Reserva Ilhabela

A poolside area with a view of mountains and a body of water. - Smart Hotel Reserva Ilhabela (Ilhabela)
Creator video - submitted by Julia Grimberg
A room with a wooden shelf holding a white vase and a book, a hanging coat, and a blue and white patterned bag. - Smart Hotel Reserva Ilhabela (Ilhabela)
A yoga class in a room with large windows and wooden floors. - Smart Hotel Reserva Ilhabela (Ilhabela)
A spa area with a bathtub, surrounded by plants and a wooden structure. - Smart Hotel Reserva Ilhabela (Ilhabela)
Located close to Feiticeira Beach and Julião Beach, Smart Hotel Reserva Ilhabela provides a terrace and a garden. Treat yourself to spa services, such as a massage, reflexology, or a body scrub. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Balcony Garden View Suite

A bedroom with a stone wall, a bed with white linens, a wooden nightstand, and a window with white curtains.

Superior Balcony Garden View Suite

  • Sleeps 3

View all photos for Garden Suite with Bathtub

A bedroom with a bed, a TV, a stone wall, and a view of a garden.

Garden Suite with Bathtub

  • Sleeps 2

View all photos for PCD Varanda suite

A bedroom with a bed, a window with curtains, a kitchenette, and a stone wall.

PCD Varanda suite

  • Sleeps 3

View all photos for PCD Varanda suite

A bedroom with a stone wall, a bed with a white bedspread, a wooden nightstand, a wicker basket, and a view of greenery outside.

PCD Varanda suite

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Superior Balcony Garden View Suite

A bedroom with a large mural, a bed, a nightstand, a dresser, and a hanging light fixture.

Superior Balcony Garden View Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite with Bathtub

A bedroom with a bed, a hanging chair, and a view of the garden through a glass door.

Garden Suite with Bathtub

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite 4 people

A bedroom with a bed, a small bedside table, a wall-mounted TV, and a ceiling light.

Family Suite 4 people

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Balcony Street Suite (Pet Friendly)

A bedroom with a bed, a wooden ceiling, a white wall, and a colorful wall hanging.

Balcony Street Suite (Pet Friendly)

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Patio

A bedroom with a bed, a small wooden table, a wall-mounted air conditioner, and a view of greenery through a sliding glass door.

Superior Suite, Patio

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Feiticeira, a neighborhood in Ilhabela, Smart Hotel Reserva Ilhabela is in the suburbs and near the beach. The area's natural beauty can be seen at Feiticeira Beach and Julião Beach. Paquetá Waterfall and Curral Beach are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching. Visit our Ilhabela travel guide
View more Pousadas in Ilhabela
Map
Rua José Lins do Rego, 09, Ilhabela, São Paulo, 11630000

What's nearby

  • Feiticeira Beach
    6 min walk - 0.4 miles
  • Julião Beach
    13 min walk - 0.7 miles
  • Portinho Beach
    19 min walk - 1.0 mile
  • Grande Beach
    5 min drive - 1.4 miles
  • Praia do oscar
    5 min drive - 1.6 miles

Restaurants

  • Prainha do Juliao Bar e Restaurante
    13 min walk
  • Quintal do Barão
    4 min drive
  • Rei Da Praia
    6 min drive
  • Restaurante Dedo de Moça
    6 min drive
  • Restaurante Carmella
    47 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Mini-fridge

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (20 inches high)

More

  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of BRL 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: BRL 150 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: BRL 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Smart Hotel Reserva Ilhabela have a pool?

Yes, this property has 2 outdoor pools.

Is Smart Hotel Reserva Ilhabela pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of BRL 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Smart Hotel Reserva Ilhabela?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Smart Hotel Reserva Ilhabela?

Check-out is at noon.

Where is Smart Hotel Reserva Ilhabela located?

Located in Feiticeira, this pousada is within a 15-minute walk of Feiticeira Beach and Julião Beach. Curral Beach and Pedras Miudas Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smart Hotel Reserva Ilhabela Reviews

9.0

Wonderful

8.8

Cleanliness

9.2

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Ok
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
O Hotel muito bonito, em meio a natureza, perto da praia da feiticeira, uma caminhada de 5 minutos. Quarto tinha um tamanho muito bom, uma pia também e frigobar, além de armário para colocar as roupas! Fomos 3 pessoas adultas, aqui meu primeiro ponto de atenção, no hotéis.com diz que acomoda 3, porém a terceira cama é no chão e é uma cama de criança. Então se for alguém grande não cabe. Outro ponto de melhoria seria a limpeza, o teto do banheiro estava com mofo, onde coloca o controle do ar bem sujo, mas avisei o atendente que pediu desculpas e disse que ia pedir pra arrumarem. O check in foi feito de forma online, tudo por WhatsApp, tem um cadeado de senha na porta o que foi bem fácil. Gostei também que na hora de fazer o check out se não houvesse ninguém para e entrar no quarto poderíamos sair às 14 horas sem custo, isso foi ótimo, aproveitamos um pouco mais de praia. Também era possível ficar até as 19 horas por uma taxa de 180,00 reais. O atendimento foi muito bom e o café da manhã estava muito gostoso também! Eu ficaria novamente mas gostaria de melhorassem a limpeza aí seria nota 5/5.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
PÉSSIMA EXPERIÊNCIA: DESCASO TOTAL E INFRAESTRUTURA PRECÁRIA! Minha experiência com este hotel foi um ABSURDO do início ao fim. Mesmo com a reserva confirmada e PAGA, sofri uma falha crítica no check-in que me impediu de acessar o quarto. O resultado? Fui forçado a dirigir por 3,5 HORAS DE VOLTA PARA SÃO PAULO no meio da noite por pura incompetência logística. O reembolso posterior é o MÍNIMO, mas não apaga o DESGASTE FÍSICO e o transtorno causado. Para piorar, enquanto tentava resolver o meu problema no lobby, o que vi foi um caos: 1. BARULHO: Como alguns quartos são voltados para o saguão, o barulho de latidos de cachorros e gritaria de crianças é constante. Não existe isolamento acústico! Escutava tudo nos quartos enquanto estava no lobby. 2. FALTA DE MANUTENÇÃO: conversei com um hóspedes no local reclamavam que o AR-CONDICIONADO NÃO FUNCIONAVA, um descaso básico com quem paga por conforto e não tinha ninguém para auxiliar. 3. ATENDIMENTO INEFICIENTE: Ninguém resolve nada na hora. NÃO RECOMENDO A NINGUÉM. Se você não quer correr o risco de ficar sem ter onde dormir e ainda ter que aguentar um ambiente barulhento e mal cuidado, PASSE LONGE DESTE LUGAR! É uma falta de respeito com o consumidor que beira o inacreditável.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
o quarto era ótimo porém a cama king era na verdade duas camas de solteiro juntas, em contra partida tinha um ótimo pillow top. Isolação acústica deixou a desejar e em todas 5 noites que fiquei la tive que ouvir o vizinho de parede roncando horrores muito alto que nem ruído branco adiantava muito. Café da manhã deixou a desejar com qualidade das frutas e bolos e também com a reposição de louças e guardanapos que quase nunca estava disponível. Com relação a localização, ótimas praias por perto e a vegetação e pássaros ao redor do hotel fizeram ser mais especial ainda.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Adoramos a estadia, bem Próximo a praia, que eh uma das mais lindas que ja vi. Voltaremos com certeza.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O hotel é incrível, café da manhã gostoso e quartos confortáveis. Mas a recepção ganhou nossos corações. No dia do nosso retorno, passamos o dia na praia. Voltamos ao hotel apenas para pedir para usar a ducha de água doce, mas nós deixaram tomar banho! Voltamos pra São Paulo sem água e areia! Voltarei com certeza
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Localização excelente, vagas de estacionamento, café da manhã ótimo. Quarto espaçoso, ar condicionado ótimo, cama confortável, banheiro excelente. Não há o que reclamar, recomendo e voltaremos com certeza!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Perto das praias…
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O pessoal da recepção foi muito atencioso e prestativo. Da mesma forma a Equipe do café da manhã. As aulas de Ioga são um diferencial! Excelente custo-benefício, durante a semana. Nos fins de semana, os preços sobem razoavelmente.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La propiedad es increible, muy bonita, comoda, el servicio en restaurante excelente. LO malo es el servicio de una persona en front desk que es totalmente antisocial y grosero. Los alrededores, playas 10, la transportación es complicada para primeros viajeros, y para quienes no tienen coche.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito, localização perfeita para Praia da Feiticeira. Tudo limpo, organizado. Amei e quero voltar de novo.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente perfeito!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível

Minha experiência foi maravilhosa! É o tipo de hospedagem que você fica com o sentimento de voltar logo! Cama extremamente confortável, suíte limpa, próximo da praia, em meio a natureza! O café da manhã saudável é indiscutível! Amei também a massagem e aula de yoga!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência excelente. Mesmo sendo serviço de auto-checkin o atendimento via whatsapp era rapido e atencioso. Quartos limpos, cheirosos e organizados. Espaços muito bem cuidados. Localização sem igual. Adorei, com certeza voltarei e recomendo.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Reserva ilha bela

Lugar incrível ótimo quarto, a limpeza estava impecável, lugar tranquilo com a natureza pertinho, estacionamento muito bom, ótimo lugar estão de parabéns.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo dentro do esperado, voltaremos.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei bastante da região sul, por mais que ficava um pouco longe do centro eu consegui fazer tudo pelo ônibus circular da cidade.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simplesmente maravilhoso

Tudo fantástico, super rápido o check in quarto arejado banheira no jardim deu um toque roots. Amamos. Café da manhã servido de maneira diferente mas excelente...
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quarto Pet friendly

O quarto era novinho e o espaço para pet ficou muito legal, amamos viajar com nosso pet.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Regular

O local é lindo, mas quarto sem privacidade,uma mesa pequena na varanda área comum, sem janela, um barulho de motor a noite toda. Sem mesa para alimentação no quarto e sem armário. Custo benefício alto para o que se apresenta.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Recomendo a pousada!

A pousada é muito boa, mas estava um pouco abandonada, precisa de algumas manutenções, quando cheguei a porta do nosso quarto não trancava, pedimos ajuda… e não foi resolvido, meu marido quem pegou uma chave Philips e arrumou! O ar condicionado também estava pingando água! Mas fora esses pontos, a pousada é incrível!
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refugio lindo em meio à natureza pura

Foram dias especiais e incríveis. Fazendo planos pra voltar com certeza.
Stayed 6 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax na ilha

Reserva Ilhabela é um cantinho no paraíso, tem tudo que você precisa pra descansar, paisagens lindas, pé na areia e fica numa localização perfeita, Karla, anfitriã, sempre solicita, paz e conforto.
Stayed 3 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Local novo e impecável. Localizacao otima. Muito confortável.
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Achei o quarto ótimo e confortável. Só senti falta de garfo e faça. Tinha apenas 4 coletes. Podia ter também uma mesinha, pequena e duas cadeiras, nem q fossem dobráveis pra facilitar na hora de comer. Quanto a limpeza deixou um pouco a desejar, pois não tinha um serviço pra tal finalidade, assim como também não tinha vassoura e pá. Mas no geral foi uma ótima experiência. Recomendo e talvez em breve eu volte.
Stayed 2 nights in Nov 2019