See all properties

Hotel Mercedes

3.5 star property
Travelers relax on sun-kissed beaches or beside three sparkling pools at Hotel Mercedes, with refreshing cocktails always within reach from nearby bars

Choose dates to view prices

Photo gallery for Hotel Mercedes

Exterior - Hotel Mercedes (Ilhabela)
Creator video
Exterior - Hotel Mercedes (Ilhabela)
Suite Vip | Minibar, in-room safe, blackout drapes, free WiFi - Hotel Mercedes (Ilhabela)
On the beach, sun loungers, beach umbrellas, beach towels - Hotel Mercedes (Ilhabela)
Hotel Mercedes offers a beachfront escape with sun loungers on the sand. Guests enjoy a relaxing atmosphere, three outdoor pools, and spa treatments like deep-tissue massage and aromatherapy. Enjoy free in-room WiFi and drinks from beach or poolside bars.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite Garden

Suite Garden | Minibar, in-room safe, blackout drapes, free WiFi

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Vip

Suite Vip | Minibar, in-room safe, blackout drapes, free WiFi

Suite Vip

  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Ocean

Suite Ocean | Minibar, in-room safe, blackout drapes, free WiFi

Suite Ocean

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master

Suite Master | Minibar, in-room safe, blackout drapes, free WiFi

Suite Master

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master Duplex

Suite Master Duplex | Minibar, in-room safe, blackout drapes, free WiFi

Suite Master Duplex

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Duplex Village

Suite Duplex Village | Minibar, in-room safe, blackout drapes, free WiFi

Suite Duplex Village

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe

Suite Deluxe | Minibar, in-room safe, blackout drapes, free WiFi

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

Suite Village | Minibar, in-room safe, blackout drapes, free WiFi

Suite Village

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard Premium

Suite Standard Premium | Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard Premium

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Duplex

Suite Duplex | Minibar, in-room safe, blackout drapes, free WiFi

Suite Duplex

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Village Junior

Suite Village Junior | Minibar, in-room safe, blackout drapes, free WiFi

Suite Village Junior

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located on the beach, Hotel Mercedes is in Praia Mercedes, a neighborhood in Ilhabela. Nautical Museum of Ilhabela and Sacred Art Museum are cultural highlights, and some of the area's attractions include Narwhal Ilhabela and Cabras Island. Spend some time exploring the area's activities, including whale-watching. Visit our Ilhabela travel guide
Map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000

What's nearby

  • Viana Beach
    2 min walk - 0.1 miles
  • Siriuba Beach
    3 min walk - 0.2 miles
  • Sino Beach
    13 min walk - 0.7 miles
  • Praia do Sino
    17 min walk - 1.0 mile
  • Pedra do Sino
    3 min drive - 1.3 miles

Restaurants

  • Restaurante Cheiro Verde
    3 min drive
  • Ilha Do Camarão
    3 min drive
  • Manjericão
    3 min drive
  • Free Port Café
    3 min drive
  • Pizzaria Mozarello
    3 min drive

About this property

Hotel Mercedes

Hotel located in Praia Mercedes
A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Hotel Mercedes. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a massage, or a body treatment at Eme Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools along with sun loungers and pool umbrellas
  • Free valet parking
  • Outdoor furniture, a billiards/pool table, and beach umbrellas
  • Beach towels, 1 meeting room, and wedding services
Room features
All 54 rooms include comforts such as air conditioning, as well as perks like late night room service and free WiFi.
Other amenities include:
  • 52-inch Smart TVs with cable channels
  • Wardrobes/closets and housekeeping

Similar properties

2 outdoor pools
Hotel Real Villa Bella
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 444 reviews
Hotel Real Villa Bella
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Frequently asked questions

Does Hotel Mercedes have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Mercedes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Mercedes?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mercedes?

Check-out is at noon.

Where is Hotel Mercedes located?

Nestled on the beach, this Praia Mercedes hotel is within a 5-minute walk of Viana Beach and Siriuba Beach. Sino Beach and Praia do Sino are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Mercedes Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 254 reviews
Rating 8 - Good. 81 out of 254 reviews
Rating 6 - Okay. 21 out of 254 reviews
Rating 4 - Poor. 10 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

Reviews

Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk.
Pools fed by the waterfall
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Hunter

Liked: Staff & service, amenities
It was a nice stay
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Carlos Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Mario Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Solange

Liked: Cleanliness, staff & service
O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luiz Ricardo

Liked: Cleanliness, staff & service, amenities
Acomodação excelente, serviço bom, café bom, boa localização
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Quarto bom
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Murilo

Liked: Cleanliness
Disliked: Staff & service
Tive um problema no estacionamento. Entreguei meu carro em condições normais e recebi com pneu furado 2 dias depois e só me avisaram no check out. hotel não arcou com despesa alguma e não deram nenhuma satisfação. O manobrista foi bastante prestativo e ajudou na troca do pneu. Não voltaria mais nesse hotel nem recomendo aos meus amigos que frequentem também. Se quiser ir num de melhor qualidade em todos os aspectos, procurem pelo Vila Salga.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

JOAO MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Raphael C

Disliked: Property conditions & facilities, room comfort

Hotel parou no tempo.

Não visitava o hotel há alguns anos e me surpreendeu a estrutura interna, principalmente em relação ao quarto. O banheiro escuro, com itens desgastados, roupas de cama bem velhas. Não entrega o que se cobra pela diária. Minha sensação é de que focaram na atualização da área da piscina externa e restaurante e esqueceram do principal, o hotel.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

MIRELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel ! Super recomendo !

Estadia incrível ! Hotel lindo, muito limpo e organizado, funcionários muito educados, receptivos e solícitos. Tem uma ótima localização com uma vista maravilhosa . Acesso a praia e conta com piscina a também . Restaurante em frente ao hotel ótimo, comida deliciosa, atendimento maravilhoso. Super recomendo ! Adorei ! Quarto ótimo, cheiroso, roupa de cama limpinha e macia. Só tenho elogios .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legal

Boa estadia. O quarto era antigo (ala antiga do hotel) porém reformado. Tudo limpo e relativamente novo. As piscinas internas e partes do hotel estavam em obras. Excelente café da manhã, piscina aquecida, deck privativo e praia particular foram os pontos fortes. Tive apenas um problema com esquecimento de um óculos de sol no salão de jogos que nao foi recuperado até o momento.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito completo e com boa estrutura
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Hotel lindo, foi um final de semana maravilhoso
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Não fiquem na suíte master duplex!

Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Thays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 10/10 instagramavel é lindo

Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel. A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel. Quando vamos em direção ao quarto os corredores parem cavernas. Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sara Cristina Borges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hemanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Adoramos nossa estadia durante o final de semana em que fomos. O Hotel sem dúvida um dos melhores de Ilhabela, bem localizado, enfrente a praia com bar/restaurante e toda a infraestrutura necessária para garantir o conforto aos hóspedes. Os funcionários são bem educados e muito prestativos. Quarto confortável, Wi-Fi funciona super bem em todos os ambientes e o café de Excelente qualidade, servido com vista para o mar. Com certeza voltaremos!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Cley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, café da manhã excepcional, vista ótima da praia
Stayed 3 nights in Jan 2025